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BRANCH BANKING | Staff Reporter, India
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Standard Chartered opens Global Business Services centre in India

The Bank expects to have 30% of GBS employees based in Bengaluru.

Standard Chartered Bank recently opened its new Global Business Services (GBS) centre in Bengaluru.

The new centre will complement Standard Chartered’s existing GBS centres in China, India and Malaysia which collectively provide employment opportunities to 19,000 talented people. Over the next few years, the Bank expects to have 30% of GBS employees based in Bengaluru – doubling the current head count based in the dynamic city – from a combination of internal moves and selective hiring. This move is a part of the Bank’s strategy to invest USD3 billion over three years in technology and systems which it announced in 2015.

Spread over 43,000 square metres of space at the RMZ Ecoworld complex, the multi-million dollar, state-of-the-art GBS centre will deliver global support, client due diligence and advisory services for corporate and institutional banking, retail banking, compliance, human resources, risk management and finance using the latest technologies and practices in data, robotics and software development.

The new workplace design features an innovative floorplan to foster a collaborative environment for software development sprint teams using the Agile methodology and DevOps practices to deliver the Bank’s market-leading digital banking products.

The GBS centre in Bengaluru will also house the Bank’s global centres of excellence in specialised areas including data analytics, software development, anti-money laundering, financial crime surveillance and financial control – enabling the Bank to achieve numerous benefits including efficiency gains and economies of scale in transaction monitoring, centralised client due diligence and the co-location of specialised risk management professionals.

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