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CARDS & PAYMENTS | Staff Reporter, Hong Kong
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Hang Seng Bank launches new Mobile Payment Service

Customers can use NFC-enabled phones.

Hang Seng Bank launches a new Mobile Payment Service, offering customers the convenience of using designated near-field communication (NFC)-enabled mobile phones to make payments at about 1,000 outlets in Hong Kong.

The Hang Seng Mobile Payment Service (the “Service”) is accepted by merchants with MasterCard PayPass terminals, including Maxim’s Cakes, Maxim’s MX, Pacific Coffee, Hung Fook Tong, Japan Home Centre and Uniqlo outlets. As more merchants - including 7-Eleven, IKEA, Mannings, Mannings Plus, Mannings Baby, Pizza Hut, PHD, Wellcome, Market Place by Jasons, Jasons Food & Living, ThreeSixty and Oliver’s - install MasterCard PayPass terminals, the number of outlets is expected to exceed 2,500 by the end of August.

Mr Nixon Chan, Head of Retail Banking and Wealth Management at Hang Seng Bank, said: “Hang Seng is committed to investing in technology that enhances the customer service experience. We are delighted to be introducing a new contactless payment channel to the Hong Kong market. Building on our launch of the Hang Seng enJoy Card - Hong Kong’s first credit card with contactless payment function - in 2007, this new payment initiative is aligned with our overall business direction in providing a fast, secure and convenient service for customers.

“NFC mobile payment represents a significant development in Hong Kong’s retail payment industry. The Service uses an open architecture design. This will support the long-term expansion and recognition of NFC mobile payment services in Hong Kong by allowing other interested parties to participate. We will also continue to explore new opportunities to further leverage this platform to provide greater convenience for customers,” Mr Chan added.

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