Retail Banking Commentaries

20 Dec 2017
BY Alicia Garcia Herrero and Gary Ng
Robust economic growth and, especially, higher industrial prices have pushed up Chinese corporates’ profits since 2016.
4 Dec 2017
BY Frederic Bertholon-Lampiris
Since the BCBS 239 principles on risk data aggregation and risk reporting were published by the Basel Committee in 2013, globally systemically important banks (GSIBs) have invested significant time and budget to reach compliance.
16 Nov 2017
BY Stuart Beaumont
The rapid advance of technology has created the impression that the entire banking industry will soon be digitised.
16 Oct 2017
BY Cliff Sheng
Chinese fintech has caught the eyes of investors around the world with its explosive growth in the past half-decade.
25 Sep 2017
BY Alicia Garcia Herrero
When one door closes, another one opens up.
20 Sep 2017
BY Somkrit Krishnamra and Ho Kok Yong
The regulatory and business environments have become more volatile and unpredictable.
20 Sep 2017
BY Craig Davis
Asian banks have seen an exponential growth in regulatory requirements in recent years, including a greater focus on consumer protection, market integrity and a demand for faster remediation of supervisory issues.
20 Sep 2017
BY Liew Nam Soon
Asian banks are focussed on finding growth under the current market conditions, which present opportunities in terms of new areas of business growth, as well as challenges in the form of competition from non-banks and evolving regulatory requirements.
19 Sep 2017
BY Eiichiro Yanagawa
Customer expectations for financial and banking services are rising at an ever faster rate.
1 Feb 2017
BY Alicia Garcia Herrero
China bank risk is on the rise.
19 Jan 2017
BY Judy Vas
According to a recent global survey of how banks approach risk management,1 Asian bank executives are thinking differently about future risk priorities than their global peers.
27 Sep 2016
BY Jan Bellens & Li-May Chew
Global banking is facing a perfect storm.
8 Jul 2014
BY Sharat Sinha
Cybercrime has become a major global issue that is seeing increased sophistication with cybercriminals striving to find new and improved ways to access networks.
10 Jan 2014
BY David Cavell
The markets of the Asia Pacific region have been amongst the leaders in the adoption of the mobile phone.
11 Sep 2013
BY Simon Faure-Field
Last week, we took a look at how international banking brands are engaging as many of their customers’ senses as possible, in as pleasurable a way as they can, as a key to creating loyalty through an engaging customer experience.
16 Aug 2013
BY Simon Faure-Field
The retail and hospitality industries have long cottoned on to the fact that enhancing the customer’s 360 degree experience of a brand are ninth tenths of the battle for market share.
11 Jul 2013
BY Sebastian Dovey
Over recent years Asian banking markets have grown accustomed to good news, even as the global financial sector struggled to regain peak performance and recover investor sentiment that, even now, often remains dampened by the 2008 crash.
5 Mar 2013
BY Basil Hwang and Selina Wong
Financial institutions received much of the blame for the global financial crisis in 2008.
20 Feb 2013
BY Michael Lafferty
The banking model is fatally flawed.
4 Dec 2012
BY Leong Chee Tung and Emily Loo
Asian retail banks face a serious problem: People lack confidence in them.
28 Nov 2012
BY Tun Musa Hitam
With political turmoil and economic upheaval in many parts of the world, the need for closer interaction and trade between Muslim and non-Muslim countries has never been greater.
29 Oct 2012
BY Henry Balani
Asian banking operations face increasing exposure from regulators around the world to AML regulations – though the pressure locally is diverse in approaches and lacks enforcement.
6 Sep 2012
BY Michael Lafferty
The New Bank on the Block: Lafferty spoke with Anthony Thomson, Metro Bank While the industry continues to debate whether retail banking should be separated from investment banking, we decided to have a conversation with Anthony Thomson, co-founder and Chairman of Metro Bank, the first new High Street bank in the UK in the past 150 years.
22 Aug 2012
BY Henry Balani
The recent allegations1 and eventual settlement2 against Standard Chartered regarding lapses in their anti-money laundering (AML) controls has made headlines in recent days, with significant impact on their share price and damage to their reputation, apart from the fine of US$340M.
31 Jul 2012
BY Shripad Vaidya
Global Banks have a grueling task of repositioning their business portfolio in view of financial upheavals in the wake of European crisis and American journey, to achieve financial freedom.
2 Jul 2012
BY Chong-Win Lee
Customer service in banking is one of the most important ways to keep customers coming back.
29 Jun 2012
BY Abdul Rahman
Leadership, a clear and consistent message, and employee involvement are the keys to productivity in the workplace.
18 Jun 2012
BY Dick Harryvan
The Key to the Successful Launch of ING Direct What really helped us get this off the ground was that within the group, both on the insurance side and on the banking side there was a long tradition of setting up new greenfield operations in new markets.
1 Jun 2012
BY Chris Andrews
Most financial services regulation fails because it is backward-looking.
2 Mar 2012
BY David Cavell
The banking community of the Asia Pacific region continues to impress with its commitment to the branch.
1 Sep 2011
BY Christian Rahnsch
Asian-Pacific banks have made steady progress in closing the operational excellence (OpEx) gap and are determined to overtake their European rivals in the near future.
3 Aug 2011
BY Zennon Kapron
Numerous articles have explored the usage of social media and marketing in the financial industry.
1 Apr 2011
BY Zennon Kapron
Rebalancing growth A common criticism of the Chinese economy is that it is too dependent on being the world’s factory – relying heavily on exports to grow GDP.
1 Dec 2010
BY Chris Mead
According to recruiting experts Hays, a career in life insurance sales is now considered more attractive to job seekers, but employer inflexibility is holding businesses back from securing talented and eager candidates.