Agenda


HONG KONG LEG
26 July 2017 (Wednesday) | Conrad Hong Kong

8:30 AM - 9:00 AM   Networking Registration

9:00 AM - 9:05 AM   Welcome Remarks
 
Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

9:05 AM - 9:25 AM  The Digital Banking Landscape: Rise of the Fintechs

What is the current consumer perception towards retail banks and how do they remain relevant in this digital transformation age where customers are becoming more receptive towards alternative financial services providers? With the rise of fintech innovations, how do banks stay competitive and leverage these innovations like robotics, blockchain and robo advice to help them in their digital transformation journey to retain and win over new customers?

  • Digital developments of the retail banking landscape
  • Rise of the fintechs – disruptions & opportunities
  • How do banks stay competitive? 

Speaker:  Keith Lin, Partner, Financial Services Advisory - Hong Kong, EY

9:25 AM - 9:55 AM  FISERV Speaking Session

Speaker: Fiserv

9:55 AM - 10:15 AM  A Holistic framework for digital banking   

Speaker: Eiichiro Yanagawa, Senior Analyst, Celent
 

10:15 AM - 10:45 AM  (Panel Discussion) Digital Banking vs Physical Branches 

Based on what we hear from the bankers themselves, there’s not one country where banks aren’t looking to reduce their number of branches. Though physical branches are expected to remain relevant over the coming years, more customers are turning to digital banking to settle transactions.

What is the impact of digital banking on physical bank branches in Hong Kong?
How is digitalisation changing the way customers do banking in Hong Kong?

Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

Panelists include:

  • Keith Lin, Partner, Financial Services Advisory - Hong Kong, EY
  • Eiichiro Yanagawa, Senior Analyst, Celent
  • John T M Wong, Head of Payments and Cash Management, Hang Seng Bank

10:45 AM - 11:05 AM  Networking Break 

 
11:05 AM - 11:25 AM  Loyalty in banking in an increasingly digital world
 
Speaker: Priscilla Dell'Orto, Partner, Bain & Company
 

11:25 AM -  11:55 AM  What is the next-generation in global transaction banking?

Speaker: Abdul Naushad, Founder & Chairman, PayCommerce 

 
11:55 AM - 12:25 PM  (Panel Discussion) Banks & Fintechs
Banks are constantly faced with the challenge of rolling out innovative products and satisfying customer demands, all the while complying with regulations and competition with other industry players.
• How do regulations keep the banks from rolling out new products at top speed, and how do fintechs take advantage of this? 
 
Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine
 
Panelists include:
  • Priscilla Dell'Orto, Partner, Bain & Company
  • Hao Hong, Managing Director, Head of Research, Bank of Communications
  • Simon Leung, Regional Head of Anti Money Laundering, Asia Pacific, China CITIC Bank International

12:25 PM -  12:55 PM  (Panel Discussion) Exploring real-time cross-border payments in Asia

2016 was a year when faster payment schemes mushroomed in Hong Kong and throughout Asia as more electronic payment companies received licenses to offer an array of convenient payment schemes. Fintech innovation is considered as one of the biggest enablers of the market's deep hunger for real-time payments, providing banks with systems to fast-track transaction processing and screening. Across Asia, banks are racing to ready their markets for real-time payments.

• What role do banks and fintechs play in the rapid adoption of real-time cross border payments in Asia?
• What are some of the best practices in Asia in terms of B2B instant cross border payments?
• What opportunities and challenges does real time cross border payments present, considering the major hurdles such as technology roadblocks and regulation?

Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

Panelists include:

  • Abdul Naushad, Founder & Chairman, PayCommerce
  • Esmond Kin Ying Lee, Senior Advisor, Financial Services Development Council
  • Stephan Leviuex, Head of Payments and Cash Management and Strategy, Hang Seng Bank
  • Jimmy Chan, Chief Operating Officer, Head of Operations Management Department, ICBC Asia
 
12:55 PM   End of Programme
 


 


KUALA LUMPUR LEG
16 May 2017 (Tuesday) | HILTON KUALA LUMPUR

8:30 AM - 9:00 AM   Networking Registration

9:00 AM - 9:05 AM   Welcome Remarks
 
Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

9:05 AM - 9:25 AM  The Digital Banking Landscape: Rise of the Fintechs

What is the current consumer perception towards retail banks and how do they remain relevant in this digital transformation age where customers are becoming more receptive towards alternative financial services providers? With the rise of fintech innovations, how do banks stay competitive and leverage these innovations like robotics, blockchain and robo advice to help them in their digital transformation journey to retain and win over new customers?

  • Digital developments of the retail banking landscape
  • Rise of the fintechs – disruptions & opportunities
  • How do banks stay competitive? 

Speaker:  Ernst & Young

9:25 AM - 9:45 AM  Loyalty in banking in an increasingly digital world 

Speaker: Charles Lambert, Partner, Bain and Company

9:45 AM - 10:05 AM  Mobile First: One of key important aspects in digitalisation   

Speaker: Helmi Hasan Baraja, Consumer Apps Expert & Mobile Development Architect

10:05 AM - 10:25 AM  Networking Break 

10:25 AM - 10:55 AM  (Panel Discussion) Digital banking vs physical branches 

Based on what we hear from the bankers themselves, there’s not one country where banks aren’t looking to reduce their number of branches. Though physical branches are expected to remain relevant over the coming years, more customers are turning to digital banking to settle transactions.

What is the impact of digital banking on physical bank branches in Malaysia?
How is digitalisation changing the way customers do banking in Malaysia?
       Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

 
10:55 AM - 11:00 AM Closing Remarks
 

11:00 AM   End of Programme 

 
 

 

 



SINGAPORE LEG
5 April 2017 (Wed) | The Pan Pacific Singapore

8:30 AM - 9:00 AM   Networking Registration

9:00 AM - 9:05 AM   Welcome Remarks
 
Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

9:05 AM - 9:25 AM  The Digital Banking Landscape: Rise of the Fintechs

What is the current consumer perception towards retail banks and how do they remain relevant in this digital transformation age where customers are becoming more receptive towards alternative financial services providers? With the rise of fintech innovations, how do banks stay competitive and leverage these innovations like robotics, blockchain and robo advice to help them in their digital transformation journey to retain and win over new customers?

  • Digital developments of the retail banking landscape
  • Rise of the fintechs – disruptions & opportunities
  • How do banks stay competitive? 

Speaker: Varun Mittal, ASEAN Fintech Leader, Ernst & Young

9:25 AM - 9:55 AM  Innovation in Cards and Payments 

In line with the growth of the Fintechs, Fiserv, a Fintech leader, has come up with many innovative cards and payment solutions for banks and financial institutions. This session will cover the next-gen customer experience journey in payments and discuss the key components required for introducing these innovations within the banks - exercising card control, creating customer convenience and preventing card fraud.In addition, innovative customer experience needs to go hand-in-hand with risk management. This session will cover some of the key risk areas and strategies to mitigate risk in the new digital world.

Speaker: Rajiv Madane, Director of Products & Strategy, Fiserv

9:55 AM - 10:15 AM  Loyalty in banking in an increasingly digital world  

Speaker: Avishek Nandy, Principal, Bain & Company 

10:15 AM - 10:35 AM  Networking Break

10:35 AM - 11:05 AM  (Panel Discussion) The future of mobile wallets and digital banking 

Contactless payments using mobile phones only gained popularity in Singapore in 2016 with more than 30,000 retail points enabling payment through apps. Mobile wallets have now been adopted by one in four Singaporeans but one in three millennial. Furthermore, various banks have rolled out digital banking initiatives such as voice biometrics authentication, video banking, digital branches, robo advice and more over the past few years, and Singapore banks have always been one of the early adopters and pioneers of these technologies.

  • What is the future of mobile/digital wallets in Singapore?
  • Are we slowly approaching a cashless Singapore?

Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

Panelists include:

  • Varun Mittal, ASEAN Fintech Leader, Ernst & Young
  • Rajiv Madane, Director of Products & Strategy, Fiserv
  • Avishek Nandy, Principal, Bain & Company
11:05 AM - 11:35 AM  (Panel Discussion) The top IT priorities for banks in 2017
 
Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

11:35 AM - 12: 05 PM (Panel Discussion) DDoS attacks: Could your bank be next victim? 

Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

 
12:05 PM   Closing of Programme
 

 

 


JAKARTA LEG
5 April 2017 (Wed) | Ritz-Carlton Mega Kuningan, Jakarta, Indonesia

8:30 AM - 9:00 AM   Networking Registration

9:00 AM - 9:05 AM   Welcome Remarks
 
Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

9:05 AM - 9:25 AM  Loyalty in banking in an increasingly digital world

Speaker: Iwan Margono, Principal, Financial Services, Bain & Company

9:25 AM - 9:55 AM  Innovation in Cards and Payments 

In line with the growth of the Fintechs, Fiserv, a Fintech leader, has come up with many innovative cards and payment solutions for banks and financial institutions. This session will cover the next-gen customer experience journey in payments and discuss the key components required for introducing these innovations within the banks - exercising card control, creating customer convenience and preventing card fraud.In addition, innovative customer experience needs to go hand-in-hand with risk management. This session will cover some of the key risk areas and strategies to mitigate risk in the new digital world.

Speaker: Rajiv Madane, Director of Products & Strategy, Fiserv.

 

9:55 AM - 10:15 AM  The Dilemma of Digital Transformation for a Challenger Bank  

In this session, OCBCNISP will share its journey towards the digital transformation of the bank. Moving from the SME segment to the retail consumer segment and developing its digital self-service offering, OCBCNISP faced several challenges, including extreme competition from incumbent banks, increasing regulatory constraints and limited resources.

Speaker: Andreas Kurniawan, Retail Business Development Head, OCBC NISP 

10:15 AM - 10:45 AM  (Panel Discussion) Road to Digitalisation

While bankers understand the importance of going digital to cater to the changing preferences of the customers, one major holdup in the country is regulation. Together with poor infrastructure and high levels of unbanked individuals, this hampers the country’s move towards digitalization.

  • How far has the country gone in digital banking, given the various barriers such as regulation, poor infrastructure, low internet penetration, and high levels of unbanked individuals?
  •  

Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

Panelists include:

  • Rajiv Madane, Director, Products & Strategy, Fiserv
  • Andreas Kurniawan, Retail Business Development Head, OCBC NISP
  • Hermawan Tjakradiwiria, Vice President, Head of E-Channel Development, Pt. Bank Danamon Indonesia
  • Jansen Simanullang, Regional IT & Electronic Channels Head, Bank Rakyat Indonesia

10:45 AM - 11:05 AM  Networking Break

11:05 AM - 11:25 AM  The Digital Banking Landscape: Rise of the Fintechs 
 
What is the current consumer perception towards retail banks and how do they remain relevant in this digital transformation age where customers are becoming more receptive towards alternative financial services providers? With the rise of fintech innovations, how do banks stay competitive and leverage these innovations like robotics, blockchain and robo advice to help them in their digital transformation journey to retain and win over new customers?
  • Digital developments of the retail banking landscape
  • Rise of the fintechs – disruptions & opportunities
  • How do banks stay competitive?
Speaker: Liew Nam Soon, Managing Partner - Financial Services ASEAN, Ernst & Young

11:25 AM - 11: 55 AM  PayCommerce Presentation

Speaker: Shekhar Nair, Vice President for Sales, PayCommerce

11:55 AM - 12:25 PM  (Panel Discussion) Digital security threats to watch out for
  • What are the common security threats faced by Indonesian banks?
  • Why is cyber threat prevention crucial for banks?
  • What are the potential cyber risks in relation to digital banking?
  • How can banks manage risks as their business transforms?
  • What are the ways to implement an effective cybersecurity strategy and framework?

Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

Panelists include:

  • Liew Nam Soon, Managing Partner - Financial Services ASEAN, Ernst & Young
  • Shakhar Nair, Vice President for Sales, PayCommerce
12:25 PM   Closing of Programme
 

 


BANGKOK LEG

15 March 2017 (Wed) | W Bangkok, Thailand


8:30 AM - 9:00 AM   Networking Registration

9:00 AM - 9:05 AM   Welcome Remarks
 
Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

9:05 AM - 9:25 AM  The Digital Banking Landscape: Rise of the Fintechs

What is the current consumer perception towards retail banks and how do they remain relevant in this digital transformation age where customers are becoming more receptive towards alternative financial services providers? With the rise of fintech innovations, how do banks stay competitive and leverage these innovations like robotics, blockchain and robo advice to help them in their digital transformation journey to retain and win over new customers?

  • Digital developments of the retail banking landscape
  • Rise of the fintechs – disruptions & opportunities
  • How do banks stay competitive?

Speaker: Varun Mittal, ASEAN FinTech Leader, Ernst & Young

9:25 AM - 9:45 AM  Agility -- Transforming Your Business for the Digital Age

  • To remain competitive in today’s digital environment requires business agility\
  • Agile methodologies can be used to transform your operating model 

Speaker: Tana Pothikamjorn, FSVP, Digital Banking, Siam Commercial Bank

9:55 AM - 10:25 AM  Networking Break

10:25 AM - 10:45 AM  (Panel Discussion) Digital Banking vs Physical Branch


Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

Panelists include:

  • Varun Mittal, ASEAN FinTech Leader, Ernst & Young
  • Tana Pothikamjorn, FSVP, Digital Banking, Siam Commercial Bank

10:55 AM - 11:25 AM  (Panel Discussion) Battling ATM Fraud

The high-profile ATM attacks that shook Asia in 2016 shone a spotlight on an array of security cracks. These incidents suggest gaping vulnerabilities of these cash machines and the need for banks to bolster security protocols to deter attacks.

  • In light of the multiple and sophisticated attacks on ATMs in the region last year, what measures are in place to better secure ATMs in the country?
  • What needs to be done to improve ATM security, both on the software and hardware sides?
  • How can banks better monitor ATM transaction fraud?

Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

Panelists include:

Robert Chan, Principal Consultant, Fiserv
Rin Watakanont, Vice President, Data Analytics Head, Siam Commercial Bank

 
11:25 AM  Closing of Programme
 

 


 


MANILA LEG

15 February 2017 (Wed) | Makati Shangri-La Hotel, Manila, Philippines


8:30 AM - 9:00 AM   Networking Registration

9:00 AM - 9:05 AM   Welcome Remarks
 
Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

9:05 AM - 9:25 AM  The Digital Banking Landscape: Rise of the Fintechs

What is the current consumer perception towards retail banks and how do they remain relevant in this digital transformation age where customers are becoming more receptive towards alternative financial services providers? With the rise of fintech innovations, how do banks stay competitive and leverage these innovations like robotics, blockchain and robo advice to help them in their digital transformation journey to retain and win over new customers?

  • Digital developments of the retail banking landscape
  • Rise of the fintechs – disruptions & opportunities
  • How do banks stay competitive?

Speaker: Liew Nam Soon, Managing Partner - Financial Services ASEAN, Ernst & Young

9:25 AM - 9:55 AM  Innovation in Cards and Payments 

Speaker: Rajiv Madane, Director of Products & Strategy, Fiserv.

9:55 AM - 10:25 AM  What it takes to become a Digital Challenger

Digital challengers come in many shapes and forms. This session will acquaint the audience with “online only” banks, fintechs and alternative lenders, highlighting their varying USPs and business models. What does success look like for these players and what value does it provide customers with? Key enablers for such banks are ID authentication, digital onboarding, real-time decisioning and ongoing management of online fraud risks.

Speaker: Sujatha Venkatramanan, Head of Consulting, APAC, Global Consulting Practice, Experian 

10:25 AM - 10:55 AM  (Panel Discussion) Use of Robotics Process Automation in KYC/AML Prevention Processes

Banks are faced with the task of money laundering prevention amidst highly digitised platforms. In fact, 2016 has seen some of the most controversial AML cases, such as the $81m money laundering case in Asia.

  • How do banks balance regulators’ expectations with operational efficiency and good customer experience
  • Current challenges faced by banks: balancing regulatory controls with operational efficiency and good customer experience
  • Use of RPA in such processes: opportunities, risks and successful implementation

Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

Panelists include:

  • Liew Nam Soon, Managing Partner - Financial Services APAC, Ernst & Young
  • Vicky Lee-Salas, Financial Services Leader, Philippines, Ernst & Young
  • Rajiv Madane, Director, Products & Strategy, Fiserv
  • Burak Alper, Senior Consultant, Experian Global Consultancy Practice

10:55 AM - 11:15 AM  Networking Break

11:15 AM - 11:35 AM  Mobile Banking & FinTech in the Philippines: What's its worth to your business?
  • Digital and e-commerce trends applicapble to retail banking
  • FinTech in the West versus Fintech in the Southeast Asia
  • Opportunities and threats in the PH digital retail banking industry
Mark Joseph Bantigue, Head of E-Commerce, Security Bank

11:35 AM - 11: 55 AM  Getting Digital Right: Beyond First Touch

Effective digital transformation challenges and opportunities

Speaker: Margarita Lopez, Head of Digital Banking Group, RCBC

11:55 AM - 12:25 PM  (Panel Discussion) The Road to Digitalisation
While bankers understand the importance of going digital to cater to the changing preferences of the customers, one major holdup in the country is regulation. For instance, banks want to go digital but the regulation requires them to have the customer’s physical signature. Together with poor infrastructure and high levels of unbanked individuals, this hampers the country’s move towards digitalisation.
  • How far has the country gone in digital banking, given the various barriers such as regulation, poor infrastructure, low smartphone penetration, and high levels of unbanked individuals?

Moderator: Tim Charlton, Editor-in-Chief, Asian Banking & Finance Magazine

Panelists include:

  • Sujatha Venkatramanan, Head of Consulting, APAC, Global Consulting Practice, Experian
  • Eric Valenzuela, President, Federation of Metro Manila Rural Banks
  • Charmaine Valmonte, Head, IT Risk and Resiliency, Unionbank
  • Expedito Garcia, SVP, Transaction Banking and Customer Engagement Head, PBCom
  • Margarita Lopez, Head of Digital Banking Group, RCBC
12:25 PM   Closing of Programme
 

For more details, contact:
Nikki Quiniquini
+65 3158 1386 ext 250
nikkiq@charltonmediamail.com