Exclusives

How can financial institutions build customer loyalty in the modern era?

It’s no longer just about giving perks, but about offering experiences, industry leaders said.

How can financial institutions build customer loyalty in the modern era?

It’s no longer just about giving perks, but about offering experiences, industry leaders said.

PH digital bank CEOs tout marketing, mindset, partnerships to disrupt banking

They made use of their old payments model and partnerships to scale operations.

Philippines on track to meet digital payments goal: central bank 

Nearly 4 in 10 Filipinos now have e-money accounts, says Deputy Governor Tangonan.

BPI eyes shifting branch agent role from transactions to advisory: exec

President and CEO TG Limcaoco said that BPI wants their branch agents to spend 70% of their time offering advice to clients.

Why the bank of the future is not really a bank

ANEXT Bank’s Toh Su Mei reveals how they are reimagining banking for small and medium enterprises.

How tech disruption, branding innovation are shaping the future of finance: analysts

The afternoon sessions of ABF Summit 2023 saw analysts and bankers explore why tech and marketing are important to financial institutions.

Regulatory caps on neobanks’ operations could stifle growth, expert warns

Despite questions arising from the recent rise of deposit caps in neobanks, incumbent banks are left unfazed.

Tempered adoption of AI tools may spell greater leap for fintech firms

Expert underscores generative AI’s strength in streamlining front-of-office work, but banks on human expertise for in-depth development.

DBS's Sanjoy Sen explores digital currency, future M&A opportunities

Sen also discussed DBS’ recent integration of Citi Taiwan’s assets in just one weekend.

Advisory takes centre stage in Danamon's next-Generation Branches

Danamon’s next-generation branches reshape banking by performing more advisory functions and improving customer experiences.

Hong Kong’s business scholars target top finance employers for work-life balance

Educators at business schools confirm that students’ career priorities have shifted.

High interest rates stall foreign property deals in Hong Kong

Bank mortgage rates for commercial properties in the city can be as high as 6%. 

Revised rules bolster Korean banks’ competition, but no silver bullet to thriving: analysts

The proposed revisions will pave the way for mergers and bolster competitiveness.

Vietnam’s 2050 energy transition plan sparks green lending surge

The Power Development Plan 8 helps attract foreign lenders for green projects aligned with Vietnam’s 2050 clean energy goals.

SkorLife takes $4m seed funding to empower Indonesians with financial literacy

This fintech startup plans to leverage technology to lift the Indonesian market’s potential for better financing.

Hiring freeze felt as HK banks focus on talent development

Many senior roles in banking get cut, but relationship managers, private bankers, and tech roles remain sought after.

Asian fintechs to outpace global competitors; China posts tepid growth

S&P Global’s latest report shows Asia’s fintech growth may be gradual for 2023, but small and emerging economies will keep the region steady.