Creating Consumer Trust: Boosting Customer Satisfaction Using Agile Data Fabric for FSIs

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Creating Consumer Trust: Boosting Customer Satisfaction Using Agile Data Fabric for FSIs

June 21, 2022, 10:00 - 11:00 AM SGT

Overview

The never ending battle for customers continues especially in the financial service sector. With new players popping up everyday, how will you arm yourself to remain competitive amidst the increasing customer demands and needs?

In partnership with Asian Banking & Finance, the global leader in enterprise data TIBCO is spearheading a virtual roundtable to discuss how financial firms can leverage data to enhance customer experience and open up new revenue streams with data fabric.

 

Virtual Roundtable day:
Jun 21, 2022

In this roundtable, we will discuss:

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  • Find out how to leverage data to enhance customer experience to win the fight for consumers.
  • Discuss innovative ways to open new revenue streams with data fabric

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  • Learn how to satisfy consumers’ ‘right-now demand’ by upgrading real time services
  • Hear from your peers how to connect business lines with data solutions.

Speaker

Robert Merlicek

Robert Merlicek

Chief Technology Officer - Asia Pacific and Japan
TIBCO

 

Sam Yen

Sam Yen

 Account Director
TIBCO

 

Agenda

10:00 - 10:05 AM (SGT) - Welcome Remarks

Simon Hyett, Contributing Editor, Asian Banking & Finance

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10:05 - 10:15 AM (SGT) - Speaking Session

  • Robert Merlicek, Chief Technology Officer - Asia Pacific and Japan, TIBCO

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10:15 AM - 11:00 AM (SGT) - Panel Discussion and Q&A Session 

Moderator:

  • Simon Hyett, Contributing Editor, Asian Banking & Finance

Panelists:

  • Sam Yen, Account Director, TIBCO

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11:00 AM (SGT) - End of Programme

Contact Us

For more details, contact:

Asian Banking & Finance Events Team

+65 31581386

businessconference@charltonmediamail.com

Speaker

Robert Merlicek

Robert Merlicek

Chief Technology Officer - Asia Pacific and Japan
TIBCO

 

Sam Yen

Sam Yen

 Account Director
TIBCO