Creating Consumer Trust: Boosting Customer Satisfaction Using Agile Data Fabric for FSIs
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Creating Consumer Trust: Boosting Customer Satisfaction Using Agile Data Fabric for FSIs
Overview
The never ending battle for customers continues especially in the financial service sector. With new players popping up everyday, how will you arm yourself to remain competitive amidst the increasing customer demands and needs?
In partnership with Asian Banking & Finance, the global leader in enterprise data TIBCO is spearheading a virtual roundtable to discuss how financial firms can leverage data to enhance customer experience and open up new revenue streams with data fabric.
In this roundtable, we will discuss:
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- Find out how to leverage data to enhance customer experience to win the fight for consumers.
- Discuss innovative ways to open new revenue streams with data fabric
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- Learn how to satisfy consumers’ ‘right-now demand’ by upgrading real time services
- Hear from your peers how to connect business lines with data solutions.
Speaker
Robert Merlicek
Chief Technology Officer - Asia Pacific and Japan
TIBCO
Sam Yen
Account Director
TIBCO
Agenda
10:00 - 10:05 AM (SGT) - Welcome Remarks
Simon Hyett, Contributing Editor, Asian Banking & Finance
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10:05 - 10:15 AM (SGT) - Speaking Session
- Robert Merlicek, Chief Technology Officer - Asia Pacific and Japan, TIBCO
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10:15 AM - 11:00 AM (SGT) - Panel Discussion and Q&A Session
Moderator:
- Simon Hyett, Contributing Editor, Asian Banking & Finance
Panelists:
- Sam Yen, Account Director, TIBCO
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11:00 AM (SGT) - End of Programme
Contact Us
For more details, contact:
Asian Banking & Finance Events Team
+65 31581386
businessconference@charltonmediamail.com
Speaker
Robert Merlicek
Chief Technology Officer - Asia Pacific and Japan
TIBCO
Sam Yen
Account Director
TIBCO