Asian Banking & Finance and Insurance Asia Summit - Malaysia - April 15, 2025

MOHD PRASAD HANIF is an Author, Key Note Speaker, Trainer & Coach who specializes in Leadership and Business Transformation. He is honored to be recognized as one of 100 Most Inspirational LinkedIn Icons in Malaysia.

Accredited as being among the top speakers in Malaysia, he is featured regularly at business conventions, world-class forums, business shows and industry publications, as well as being a decorated business coach to many entrepreneurs, organizations and government agencies.

Mohd Prasad is also a certified Master NLP Practitioner and Professional Business Coach. He is a Keynote Speaker in the areas of Leadership, Integrity and Technology. He has coached over 500 entrepreneurs across his career.

He is also a business owner and sits on the board of a few companies. He is currently on the Council of the Association of Development Finance Institutions Malaysia (ADFIM) and acts as the Secretary General of the association. He is also the Chief Executive Officer of Darul Haq Global Ventures Sdn Bhd.

He has managed large scale engineering projects worth RM65 million to large scale human capital development program with budget over RM100 million. He has extensive experience in business growth and entrepreneur development.

In the arena of sustainable development, Mohd Prasad Bin Hanif has organized and spoken on Sustainable Development issues locally and internationally on Technology, Development Finance and Poverty Eradication. He has spoken on the topic of Anti-Corruption and Finance in Singapore, Thailand and many other countries.

He is also a certified Trainer and Speaker by the ASEM SMEs Eco Innovation Center (ASEIC) and has coached the entrepreneurs competing in ECOTHON 2021. He is also a consultant for graduate entrepreneurship for the Ministry of Higher Education.

He is loves swimming, cooking and weight lifting. 

Isaac is a Partner based in BCG’s Kuala Lumpur office. He has 13+ years of experience working with clients in financial services, insurance, and principal investor & private equity (PIPE) sectors, across Southeast Asia. Isaac’s expertise is in retail banking, wealth management, customer journey, agile at scale and digital attacker bank model. Isaac holds an MBA from Kellogg School of Management, Northwestern University and a Bachelor of Accounting from University of Malaya. He is fluent in English, Bahasa Malaysia and Mandarin.

Professional background:

►Ravi Kittane has over 25 years of combined Financial Services Industry and Consulting experience leading successful business transformations globally for major banks, insurers and asset managers. He specialises in Digital strategy, technology architecture, solution stack and operating model development and has advised incumbents as well as digital challengers.
► Ravi has built large multi-disciplinary teams and led large programs in the areas of Business Transformation, Digital Strategy and Transformation, Next Generation Optimisation,
Business Process Reengineering and Outsourcing, Program and Change Management.
► He is leading the development and delivery of Digital Banking and Digital Insurance value propositions and technologies for incumbent banks and insurers as well as Digital Banking and
Digital Insurer license aspirants/winners in Malaysia and the region.
► During his time in Industry with Royal Bank of Canada, he led several major digital and technology led transformations leading to revenue uplift, customer experience enhancements
and productivity improvements.
► He co-led the task force to upskill and re-skill the Bank’s 27,000 operations professionals through a multi-year targeted strategy.
► He is a passionate advocate for Diversity and Inclusion and writes and speaks at forums on financial inclusion, digitalisation, architecture modernisation and impact of AI. 

Lai Pei Si is currently the CEO of GX Bank Malaysia, the first Digital Bank in Malaysia. The start up Bank opened its doors in Malaysia in September 2023. Her role sees her leading a team of dynamic financial professionals and technologists who are passionate about transforming and redefining financial services. They aim to make financial services more inclusive and catering to the needs of all, including the unbanked, underbanked and underserved segments.

A veteran in the financial services industry, Pei Si comes with an extensive experience and deep customer centricity honed over 25 years in retail banking, wealth management, corporate finance, product and business management, as well as governance, in both local and international markets. Prior to her current role, she held senior management positions in Standard Chartered Bank in the region and specific markets in Malaysia, Brunei and Singapore Pei Si graduated with a Bachelor of Social Science (Honours) at National University of Singapore, with a major in Economics & Political Science.

Fozia Amanulla is the Chief Executive Officer of Boost Bank since 15 January 2024. Boost Bank is the first primarily Malaysian-owned digital bank, distinguished by its ground-breaking embedded digital banking app. Boost Bank is a subsidiary of Boost, the regional full spectrum fintech arm of Axiata.

Fozia joined Boost in 2022 as the Deputy Chief Executive Officer of Boost Credit, the AI based micro-financing business at Boost. Concurrently, she also held the position of CEO Designate for the digital bank of Boost.

Prior to joining Boost, Fozia was the Chief Business Development Officer at Alliance Bank Malaysia Berhad, where she spearheaded the bank's digital and partnership transformation for the SMEs.  She also served as the CEO of Alliance Islamic Bank Berhad between 2017 to 2021.

Throughout her career, Fozia has held various leadership roles in areas such as investment banking, corporate & commercial banking, SME banking, and Islamic banking. She also served as a board member of the CIIF (Chartered Institute of Islamic Finance) and AllianceDBS Research.

Fozia holds a BA Degree in Accounting and Finance from the University of Humberside, Hull, England. She is a Chartered Banker accredited by the Asian Institute of Chartered Bankers and holds the distinguished title of Fellow Chartered Member of the CIIF.

Aizuddin Danian Izham Cheong was appointed Chief Personal Banking Officer of AEON Bank (M) Berhad in November 2024. He is a seasoned banker with over 24 years of experience, specialising in retail banking, digital business, marketing, and transformation management.

Prior to joining AEON Bank, Aizuddin served as the Head of Digital Banking, Standard Chartered Bank Malaysia Berhad where his team rolled out several industry firsts in the digital banking and payments space. Aizuddin graduated with a degree in Human Sciences from International Islamic University Malaysia.

Melvin is a seasoned and accomplished leader with over 20 years of experience driving transformation and growth in banking, fintech, loyalty, and payments across Asia and Australia. He has held leadership roles at BonusLink, Alipay, American Express, and Maybank, and now serves as CEO of Ryt Bank, spearheading innovation and redefining the future of digital banking. Leveraging on his strategic insight and strong people leadership, he transforms ideas into tangible results.  He holds a degree in Econometrics from the London School of Economics.

Jeff Wee is a Senior Solution Consultant at Adobe with over 18 years of experience in CRM, CXM, and digital transformation. He works with leading CX solution providers and with FSI clients to design and deliver personalized, data-driven customer experience solutions powered by AI. His focus is on aligning business objectives with innovative digital solutions.

Balaji Srinivasan, Executive Director and Chief Technology Officer, DreamFolks, has a rich experience in the technology sector and has been leading the technology and product development vertical in DreamFolks since 2019. Under his leadership, DreamFolks developed an in-house technology platform that allows clients (such as Banks and Card Networks) to create custom offerings for their end customers.

Prior to joining DreamFolks, Balaji served in leadership positions as Chief Customer Officer and CTO at various organisations like FarEye and Stylofie.com. He also held the position of Vice-President at Genpact India Private Limited.

He has also been honoured as the “Top 20 India Tech Leaders” in recognition of his extraordinary ability to innovate that resulted in creating business value for the organisation.

Functional Expertise

• Hazmi has more than 24 years' experience in go-to-market and business strategies. His key focus is to build and
  drive the right eco-system that would enable growth in a particular industry or market.
• Hazmi believes in embracing digitally driven business models to achieve environmentally friendly and sustainable
  growth.

Industry Expertise

• Experience base covering broad range of sectors, leveraging long-standing working relationships with leading
  industry participants’ Senior Executives in:
  • Smart Cities & Smart Mobility
  • Transportation and Logistics
  • Business Model Transformation
  • Digital Transformation
  • Net Zero Carbon pathway

What I bring to the Team

• Hands on experience in Smart City planning and implementation in Johor, Selangor and Portugal
• Smart and Sustainable City centric technologies and business models
• Digital and business model transformation planning
• Go-to-market and eco-system enablement
• Malaysia and Southeast Asia leadership role

Career Highlights

• Oversee the Smart Selangor blueprint, implementation plan, vendor procurement and impact assessment of
  Smart Initiatives in Selangor Darul Ehsan 2016-2018
• Project Lead for Smart City Madeira Regional Government, Portugal
• Project Lead for Smart and Sustainable Building Standards Guideline for Smart Cities .
• Project Lead for Market Entry of Malaysian Smart City related solutions into Indonesia, Philippines & Vietnam
• Steering committee for Urban Observatory Iskandar Region study
• Digitalisation and business model innovation for an automotive OEM.

Main Responsibilities

• Pallav is Managing Director & Head of SME Banking at Standard Chartered in Malaysia for the last 3 years. He has been working with Standard chartered for the last 18 years and was previously in India.

Work Experience

• Pallav is a seasoned financial services professional with overall 22 years of experience managing leadership positions across banking verticals and geographies.
• Extensive domain knowledge in creating, planning, and executing business strategy for SME segment.
• Spearheaded several digitization initiatives including end to end lending process workflows and online banking channels.
• Has engaged extensively in buying/ selling retail portfolios towards optimizing bank funding cost and portfolio returns.
• Responsible for developing market leading product propositions in Standard Chartered bank.

Hobbies

• Pallav is passionate about sports (playing and reading) across multiple disciplines Tennis, Badminton and Table tennis.
• He is widely travelled and on weekends, loves travelling with his family (Wife and two sons) across near and far locations.

KC Wong sits as Senior Advisor to the Asia Credit Reporting Network (ACRN), a network of key participants in the credit reporting infrastructure of Asian countries, established to promote exchanges and cooperation to advance the credit reporting ecosystem in the region. He is also ASEAN Market Specialist for Modefinance International, Europe’s first fintech rating agency and a pioneer in AI-driven credit analysis.

Prior to this, KC was CEO at Credit Bureau Malaysia (CBM) and during the 6-year stint, also served as the President of the Association of Credit Reporting Agencies in Malaysia (ACRA) for two terms and was Malaysia’s representative at the ACRN, where he was widely recognized as a vocal but practical industry expert well-versed with legislative trends and contemporary issues surrounding data privacy and data protection.

KC is a 25-year veteran of the investment banking industry, having worked for a US investment bank in various international financial centers and later upon returning to Malaysia, has held various senior positions at local financial institutions in Kuala Lumpur, including a stint as Advisor at the Economic Planning Unit of the Prime Minister’s Department in 2008. He has served as President of the Association of Stockbroking Companies (ASCM) and has been a speaker for the Securities Commission’s SIDC Capital Markets Directors Programme.

KC has a Master in International Management (International Finance) from The American Graduate School of International Management - Thunderbird and has also been a Global Association of Risk Professionals (GARP) certified Financial Risk Manager (FRM) since 2002.

Tanvinder is a Director within the Cyber Security practice of PwC Malaysia. He has 18+ years of cross industry experience in defining, developing, and executing change and cybersecurity strategies in large organizations.

He has a proven track record as a thought-leader with broad subject matter knowledge in information security domains and success in developing and implementing cybersecurity technologies for large institutions.

Tanvinder is adept at managing both projects and people, as seen through his experience in formulating technology strategy and platform architecture while leading large change initiatives across cybersecurity.

Dr. Siew is the Group Chief Strategy & Transformation Officer of Maybank, the top Malaysian banking group with presence in 10 South East Asian countries and major global financial centers. As a member of the Group EXCO team, he is responsible for developing and executing strategies for the Group, including focusing on broadening and deepening the digitalization agenda.

He holds a PhD and a Bachelor degree in Engineering from the University of Southampton, UK and MBA from the London Business School. Dr Siew has been keynote speaker for major conferences/seminars (AICB, ASLI, Asia Fintech News, MDEC), radio and TV stations e.g. BFM, Astro Awani and author of numerous papers on Fintech Disruption and Digital Banking. He is granted with 3 patents by the UK Patent Office.

Sin Ta Poon, Enterprise Solution Engineer at Datadog. With a wealth of experience from industry leaders like AWS and Shopee, Sin Ta has helped organizations—especially in the financial sector—enhance their cloud strategies, optimize system performance, and strengthen security resilience.

He is also an AWS Certified Solutions Architect and was recognized as a Top SE at Datadog in 2023, reflecting his expertise and dedication to driving technological excellence.

Beyond his technical achievements, Sin Ta brings an energetic and dynamic approach to problem-solving—whether it's guiding teams through complex architectures or, believe it or not, channeling his creativity through breakdancing and marathon running!

Laurent Doucet is a Partner at Roland Berger Greater China. He leads Roland Berger's Asia
Insurance practice and Value Creation work in Southeast Asia.

Laurent has over 20 years of professional consulting experience with an extensive international
background, having worked in Europe, North America, and, for the past six years, Asia, where
he has been based in Hong Kong.

During this time, Laurent has helped clients address challenges related to strategy,
transformation, operations, digitalization, mergers & acquisitions, and private equity
investments. His track record includes successful assignments for both multinational and local
clients.

He is also an expert in digital and operations topics, leading large transformation programs for
global players that involve significant digital components to drive top-line growth, customer
excellence, and efficiency objectives.

Prashant is an award-winning Operations Leader recognized for the ability to design, lead, and implement successful programs across Operations in Financial Services. He is a certified Master Black Belt with expertise in Lean Six Sigma, Metric Management, Data Analytics, and Project Management with a track record for driving Continuous Improvement and leading Successful Change Initiatives with Financial Benefits to the business. A motivating leader known for hiring and developing talent, improving employee engagement, and mobilizing teams behind the vision.  Outstanding communication and relationship building skills working effectively across multicultural teams, senior leadership, and industry experts. He is driven by passion and commitment to achieve measurable and sustainable results.

WORK EXPERIENCE AT A GLANCE

• ZURICH INSURANCE
  • HEAD OF CUSTOMER EXPERIENCE APAC – APRIL 2022 TILL DATE
  • COO ZURICH MALAYSIA - FEB 2019 TILL APRIL 2022
  • OPERATIONAL EXCELLENCE APAC SEPT 2013 TILL JAN 2019
  • AI COO GI SINGAPORE – APR 2015 – SEPT 2015
• BA CONTINUUM INDIA
  •  VICE PRESIDENT OPERATIONAL EXCELLENCE GDCE: INDIA PHILIPPINES AND COSTA RICA MAY 2010 - SEPT 2013
• HUTCHINSON 3 GLOBAL SERVICES 
  • GENERAL MANAGER –  (CC FOR 3 TELECOM IRELAND MAY 2009 – MAY 2010)
• GE MONEY 
  • OPERATION LEADER –JUL 2008 TO MAY 2009 (LARGEST CAPTIVE OFF SHORE SITE GE MONEY AMERICA ACROSS INDIA AND PHILLIPINES)
  • QUALITY LEADER – GE MONEY CANADA  APR 2007 TO JUN 2008
  • WORK FORCE LEADER – GE MONEY SERVICING FEB 2005 TO JUN 2007
  • CERTIFIED BLACK BELT – GECIS (GENPACT) MAR 2003 TO FEB 2005
  • CUSTOMER SERVICE MANAGER – GECIS (GENPACT) OCT 2001 – MAR 2003 (WITH JCPENNEY - SINGLE LARGEST AND MOST PROFITABLE PORTFOLIO IN GE MONEY AMERICA)
• ITC HOTELS 
  • REVENUE /RESERVATION MANAGER –WINDSOR MANOR SHERATION  APR 98 – OCT 2001
  • ASST MGR SALES – ITC HOTELS  MAY 1997 – APRIL  98

Chris Eng is the Chief Strategy Officer at Etiqa Insurance and Takaful where he is responsible for the development and execution of strategic initiatives and marketing plans to support Etiqa's long-term growth. Under him, Etiqa strengthened its position in the Philippines and started operations in Cambodia. It also rolled out Robotic Process Automation, continued its Digitalisation agenda and embarked on its Sustainability journey. All of this contributed to Etiqa growing to be the 5th  largest ASEAN owned insurer with record toplines achieved in 6 out of the last 7 years. Etiqa has also clinched the Number 1 Insurance/Takaful brand position in Malaysia for the past 3 years and won numerous awards for its festive ad series. Prior to his current role, he was Head of Research/Products and Alternative Investments where he set up the Equities and Fixed Income Research teams in Etiqa while personally specializing in broad macro-economic trends that could affect investment markets. He has over 25 years of experience in identifying market trends and business improvement opportunities having previously worked as a research analyst, an engineer and a management consultant around the region. He is a Chevening Scholar with a MPhil in Engineering from the University of Cambridge and has won numerous awards for equity research in the past.

Rajesh brings with him over 29 years of leadership experience in Consumer Banking, with a strong track record across global, regional, and country-level roles. His expertise spans Affluent Banking, Wealth Management, and Strategic Business Development.

For the past 15+ years, Rajesh has been at the forefront of transforming the Affluent segment driving innovation through digital wealth tools, AI-powered portfolio strategies, and data-driven decision-making. He has led key initiatives in customer journey digitization, WealthTech and Insurtech integration, and sales productivity enhancement through automation and hybrid engagement models.

Rajesh specializes in managing HNW and Mass Affluent segments, supported by deep capabilities in analytics, customer insights, and business transformation. His leadership has earned him industry recognition, including Wealth Hub of the Year (2023) and The Asian Banker Award (2023), underscoring his commitment to quality, innovation, and execution excellence.

Chun Nam Ng is the Chief Financial Officer (CFO) at Manulife Malaysia, a leading life insurance and asset management company in Malaysia. With a career spanning over two decades and across Asia, Chun Nam leads the company overall finance functions which include regulatory and management reporting, strategic planning, capital management and the actuarial functions. He also chairs the Investment Committee and Asset and Liability Committee.

Chun Nam has had a 13-year career at Manulife, where he accumulated extensive experience in life insurance and financial markets in Asia. In addition to the current role, he served as the CFO for Manulife Vietnam, as well as CFO, Chief Actuary, Chief Pricing and Product Officer for Manulife Cambodia.

Before joining Manulife, Chun Nam worked at Royal Bank of Scotland (RBS) Hong Kong and Singapore as Vice President in the cross-asset solution group and in the Equity Capital Market team. Prior thereto, Chun Nam held the position as regional manager with AXA in the Strategic Finance team based in Hong Kong.

Chun Nam is a Fellow of the Institute of Actuaries UK. He holds a Bachelor's degree in Actuarial Science from LSE and a Master's in Actuarial Management from CASS Business School. He has participated in numerous industry meetings and discussions. Chun Nam enjoys mentoring young finance professionals and is passionate about education. He served in the Board of Trustees of International School of Phnom Penh.