With the number of API calls ballooning twentyfold in 2017, could it be the biggest API platform in Asia?

From addressing specific needs to developing new business models, banks are getting a digital makeover.

They expect real-time information and responsiveness at their fingertips.

Their own digital wallets were built around customers’ payment preferences.

A branch with no bank tellers, no long lines, and completely paperless, The ARK pushes the frontiers of digitalising the country’s banking industry.

The AI-powered IRA 2.0 can identify customers, carry conversations, and guide them to specific counters based on their intended transactions.

Banks should strategise solutions and create lasting value propositions amidst the threat of cyber attacks.

How are banks grabbing digital as an opportunity to provide convenience to its evolving clientele?

Simon-Kucher's Iraklis Kordomatis tackles how the technology is being implemented in banks in the region.