Asian Banking & Finance and Insurance Asia Summit - Vietnam - May 13, 2025
Overview Asian Banking & Finance and Insurance Asia Summit - Vietnam
The Asian Banking & Finance and Insurance Asia Summit is set to take place in Vietnam, showcasing an opportunity to explore the latest trends and innovations driving excellence in the financial sector.
Centred on the theme "Driving Digital Banking Transformation and Financial Inclusion," this event brings together industry leaders and experts to address transformative digital banking reshaping customer experiences. Covering a wide range of topics, from digital strategies and cyber resilience to customer experience and fraud detection, this event offers valuable insights for all attendees.
Join us on 13 May 2025, where you can engage with experts, exchange ideas, and position yourself at the forefront of the evolving financial services landscape at the Asian Banking & Finance and Insurance Asia Summit - Vietnam.
Why the Asian Banking & Finance and Insurance Asia Summit 2025 in Vietnam is a Must-Attend:
CONNECT
Network with Vietnam’s leading banking and insurance professionals. Build strategic relationships with key stakeholders driving the country’s financial transformation.


INSIGHT
Gain exclusive insights into Vietnam’s digital banking evolution and financial inclusion initiatives. Learn how these trends are reshaping customer experiences and fostering market growth.
INNOVATE
Explore cutting-edge solutions in cybersecurity, fraud detection, and customer experience tailored to Vietnam’s financial landscape. Discover technologies that enhance operational resilience and trust.


THRIVE
Equip yourself with actionable strategies to navigate Vietnam’s unique regulatory and market environment. Leverage knowledge to capitalise on the country’s growing digital economy and drive business success.
SPEAKERS


Il-Dong Kwon
Managing Director & Partner
Boston Consulting Group


Khiem Tran
Digital Banking Director
Techcombank


Nguyen Tuan Hong Phuc
Partner Management Consulting – Head of Customer & Operations, Sector lead for Insurance
KPMG in Vietnam & Cambodia


Nguyen Thanh Van
Acting Director of the Health & Benefits Insurance Division
Baoviet Insurance


Tung Tran
Deputy Head of the Digital Architect Department
Sacombank


Tamás Erni
Managing Partner
Loxon


David Lielacher
Senior Director
Simon-Kucher


Son Tran
Chief Information Technology Officer
Prudential Vietnam


Gauraw Srivastava
Head of Private Banking, Wealth Management and Retail Segments
VPBank


Nguyen Lan Phuong
Chief Transformation Officer
MSIG Insurance


Luu Thu Thuy
Deputy Head of the Integrated Risk Management Department
Vietcombank
AGENDA
8:30 - 9:00 AM REGISTRATION
9:05 - 9:10 AM WELCOME REMARKS
- Tim Charlton, Publisher, Asian Banking & Finance and Insurance Asia
9:10 - 9:25 AM Opening Speaker
- Alexandra Smith, British Consul-General in Ho Chi Minh City Trade Director for Vietnam
9:25 - 9:45 AM Keynote Speaker: Trends Shaping the Future of Banking
- Il-Dong Kwon, Managing Director & Partner, Boston Consulting Group
9:45 - 10:05 AM Speaking Session 3
- Santhosh Mahendiran, Chief Data and Analytics Officer, Techcombank
10:05 - 10:35 AM Panel Session 1: Pioneering Change: The Rise of Digital Banking in Vietnam’s Financial Ecosystem
Moderator:
- David Lielacher, Senior Director, Simon-Kucher
Panelists:
- Tran Dinh Khiem, Digital Banking Director, Techcombank
- Khanh Ngo, CEO, Liobank by OCB
- Andy Nguyen Tran, CFO, Zalopay
10:35 - 11:10 AM NETWORKING - MORNING TEA BREAK
11:10 - 11:30 AM Speaking Session 4: The current state of CX in Financial Services sector in Vietnam
- Nguyen Tuan Hong Phuc, Partner Management Consulting – Head of Customer & Operations, Sector lead for Insurance, KPMG in Vietnam & Cambodia
11:30 - 11:45 AM Speaking Session 5: Securing Every Digital Moment: Protecting People in a Hyperconnected BFSI World
- Parinya Charoensriset, Regional Manager – Indochina (Identity & Access Management (IAM)), Thales
11:45 - 11:55 PM Speaking Session 6: AI-Powered Transformation in BFSI
- Lien Nguyen, CMO, Director of CX & AI Training, VinBigdata
11:55 - 12:15 PM Speaking Session 7: Baoviet applies Digital Technology in Health & Benefits Insurance
- Nguyen Thanh Van, Acting Director of the Health & Benefits Insurance Division, Baoviet Insurance
12:15 - 12:55 PM Panel Session 2: The Future of Personalised Finance: Digital Lending and Customer Experience in Banking and Insurance
Moderator:
- Amalia Goux, Managing Partner, THRIVE Vietnam
Panelists:
- Tung Tran, Deputy Head of the Digital Architect Department, Sacombank
- Michal Skalicky, Chief Customer Officer, Home Credit Vietnam
- Nguyen Hong Son, Country President, Chubb Life Vietnam
- To Ba Lam, Head of Digital Division, Nam A Bank
12:55 - 1:00 PM Speaking Session 8
- Tamás Erni, Managing Partner, Loxon
1:00 - 2:00 PM MIDDAY BREAK
2:00 - 2:20 PM Speaking Session 9: AI-Powered Pricing: Revolutionizing Banking for Growth
- David Lielacher, Senior Director, Simon-Kucher
2:20 - 2:40 PM Speaking Session 10
- Son Tran, SVP, Chief Information Technology Officer, Prudential Vietnam
2:40 - 2:55 PM Speaking Session 11
2:55 - 3:25 PM Panel Session 3: Cyber Resilience in Finance: Strengthening Defences in Banking and Insurance
Moderator: Steven Vo, Principal, Boston Consulting Group
Panelists:
- Hoa Dang, Head of Payments Vietnam, J.P. Morgan
- Phil Wright, COO, HSBC Vietnam
- Doan Hong Nhung, Head of Retail Banking, Board of Management, Vietcombank
3:25 - 3:50 PM NETWORKING- AFTERNOON TEA BREAK
3:50 - 4:10 PM Speaking Session 12
- Luu Thu Thuy, Deputy Head of the Integrated Risk Management Department, Vietcombank
4:10 - 4:30 PM Speaking Session 13: Building Trust in Insurance in the Digital Transformation Era
- Nguyen Lan Phuong, Chief Transformation Officer, MSIG Insurance
4:30 - 5:00 PM Panel Session 4: Broadening Access: Leveraging Technology for Financial Inclusion in Banking and Insurance
Moderator: Thao Nguyen, Partner, Deloitte Vietnam
Panelists:
- Sylvester Kinuthia, Executive Director, Head Transaction Banking, Standard Chartered Bank Vietnam
- Gauraw Srivastava, Head of Private Banking, Wealth Management and Retail Segments, VPBank
5:20 PM END OF PROGRAM
Asian Banking & Finance and Insurance Asia Summit - Vietnam
For more details, contact:
Asian Banking & Finance and Insurance Asia Events Team
+65 31581386
businessconference@charltonmediamail.com
SPEAKERS


Il-Dong Kwon
Managing Director & Partner
Boston Consulting Group


Khiem Tran
Digital Banking Director
Techcombank


Nguyen Tuan Hong Phuc
Partner Management Consulting – Head of Customer & Operations, Sector lead for Insurance
KPMG in Vietnam & Cambodia


Nguyen Thanh Van
Acting Director of the Health & Benefits Insurance Division
Baoviet Insurance


Tung Tran
Deputy Head of the Digital Architect Department
Sacombank


Tamás Erni
Managing Partner
Loxon


David Lielacher
Senior Director
Simon-Kucher


Son Tran
Chief Information Technology Officer
Prudential Vietnam


Gauraw Srivastava
Head of Private Banking, Wealth Management and Retail Segments
VPBank


Nguyen Lan Phuong
Chief Transformation Officer
MSIG Insurance


Luu Thu Thuy
Deputy Head of the Integrated Risk Management Department
Vietcombank