SAP & SAP Fioneer Financial Services Forum Asia Pacific
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SAP & SAP Fioneer Financial Services Forum Asia Pacific
OVERVIEW
Following the huge success of the Financial Services Forums in Amsterdam, Boston and Frankfurt, SAP and SAP Fioneer are delighted to announce the inaugural FSI forum in Asia Pacific. This is a great opportunity for C suite and technology leaders in the banking and insurance industry in the region to hear case studies and examples of technological innovation directly from SAP and SAP Fioneer customers and their partners from around the world.
Join us in this complimentary event (for industry employees) to hear directly from and network with leading banks and insurers from across Asia Pacific and the globe. Hear about their experiences and breakthroughs in finance transformation, data and analytics, banking and insurance innovation and digitalization, and the challenges and opportunities generated by new compliance and regulation.
Venue: Marriott Tang Plaza Hotel, 320 Orchard Rd, Singapore 238865
What attendees can expect at the FSI Forum:
- Perspectives from industry experts in the region
- Exclusive, business-centric case studies from SAP and SAP Fioneer customers from across the industry, the region and the globe
- Exclusive independent content not available elsewhere


- Complimentary cocktail event for networking immediately after the event
- Products news and updates from SAP and SAP Fioneer
SPEAKERS


Simon Hyett
Contributing Editor
Asian Banking & Finance
(Moderator)

Contributing Editor
Asian Banking & Finance
(Moderator)
Simon is a highly experienced and well-regarded corporate host, moderator, commentator, business editor and narrowcaster. Having been in Singapore nearly 22 years, Simon has hosted hundreds of business events and travelled widely to present addresses, chair industry panels and produce events. Simon has a long history in business editing, covering myriad industry sectors including banking and finance, human resources, healthcare, luxury, retail, power and energy and ESG. He has held roles Group Editor, Managing Editor and General Manager for several business publishers (including now leading client The Charlton Media Group) before establishing his own communications practice Simon Hyett Media (formerly BOTR Communications) well over a decade ago.
Simon is a qualified lawyer, professional musician, entrepreneur and father to two fantastic teenage sons. He has been described as having an unhealthy relationship with world flags, geography and in particular, nation shapes. He is passionate about fairness, justice, corporate accountability, and humanity in business. Simon has sat on the Board of the Media and Publishers’ Association of Singapore, was the longest serving President of his sons’ international school community group and is a boardmember of the Australian Chamber of Commerce SME Committee. Simon is an eternal survivor, loves life, loves people’s stories both personal and in business and conducts all his hosting and moderating in a warm, human, energetic and infectiously positive manner.
For testimonials on Simon’s experience and style, please contact him at [email protected]


Tom Pfaff
Global Head, Group CFO Change and Aspire Programme Director
Standard Chartered Bank

Global Head, Group CFO Change and Aspire Programme Director
Standard Chartered Bank
Tom is Global Head of Change for Group CFO, based in London. He also serves as the Programme Director for the “Aspire” Transformation programme that is re-vamping the Target Operating Model, Systems, Processes, and Data across Finance, Treasury, and Supply Chain.
Tom joined Standard Chartered in 2016. Prior to this he was with Royal Bank of Scotland in London where he was Head of Business Transformation & Architecture, and held similar roles previously at Credit Suisse and JPMorgan Chase. Prior to banking, Tom worked in M&A as a CFO for near-shore and offshore FinTech and Financial Services firms.
Tom holds a degree in Structural Engineering from the University of Pittsburgh and an MBA from the Wharton School of Business.


Dirk Kruse
Managing Director and CEO
SAP Fioneer
Dirk Kruse is Managing Director and CEO at SAP Fioneer.
In this role, he is responsible for the company’s direction and growth by providing strategic, financial, and operational leadership. Dirk has more than 20 years of professional experience as an executive in the technology and financial services industry. Having held various leadership positions within software, cloud sales and consulting, he has gained thorough expertise and a broad business network across all service industries. Throughout his career, he has worked with major international banks and insurance companies to support their transformation journey through strategic IT initiatives. Prior to joining SAP Fioneer, Dirk served as member of the Management Board and Head of Service Industries of SAP Germany SE & Co. KG. His responsibilities included the areas of sales, presales, value engineering and services for Banking, Insurance, Media, Professional Services, Telco as well as Travel & Transportation.


Gintare Zukauskaite
Global Vice President of Innovation
Citibank

Global Vice President of Innovation
Citibank
Gintare is currently the Global Vice President of Partnerships & Innovation, leading a cross-team innovation effort at Citi’s Treasury and Trade Solutions. She joined Citi from SAP, where she led large-scale innovation programs across Southeast Asia and helped embed a human-centred-approach-to-innovation into many SAP applications built on BTP. With a career spanning across North-America, Europe, and Asia, Gintare has built a global portfolio of innovation success stories within retail, commerce, and financial services.


Ashutosh Kumar
Managing Director Head of Global Transaction Banking, Asia & Oceania
Mizuho Bank

Managing Director Head of Global Transaction Banking, Asia & Oceania
Mizuho Bank
Ashutosh is the Managing Director and Head of Global Transaction Banking, Asia & Oceania. He is based out of Singapore and is responsible for the strategy and execution of the Global Transaction Banking business and building and expanding its franchise in Asia.
Ashutosh is a dynamic business leader and brings over 20 years of global experience, with a deep understanding of, and extensive experience in, Asia and the Global Transaction Banking business. Ashutosh is known for his unwavering commitment to innovation and his deep knowledge of digital ecosystems. He has successfully transformed and built numerous businesses over the last 15 years. Ashutosh is a member of the Task group on Traceability and Sustainability of Supply Chains at Enterprise Singapore.
Ashutosh joined Mizuho from Standard Chartered Bank, where he held many senior roles including Global Head of Working Capital; Global Head of Transaction Banking Sales, Commercial Banking; Regional Head of ASEAN & South Asia, Transaction Banking; Global Head of Banking the Ecosystem; Regional Head Transaction Banking, India & South Asia and Global Head of Corporate Cash & Trade Products. Before joining Standard Chartered Bank in 2005, Ashutosh held various position in ABN AMRO’s Global Trade business in Asia Pacific region.
Ashutosh lives in Singapore and is married with a daughter and son


Mark Verwijs
Tech Domain Manager Housing
Rabobank

Tech Domain Manager Housing
Rabobank
Mark Verwijs is IT Manager for Housing at Rabobank in the Netherlands. With mortgages as the main activity Housing is one of the key revenue driving businesses in Rabobank. Mark’s career took him from a start as an Auditor at KPMG through several consultancy firms to Rabobank where as of 2007 he had a number of different responsibilities in the IT domain. This included Risk & Finance –ledger, data, reporting – and FEC – transaction monitoring for anti money laundering, sanctions, fraud. When not working Mark is a sports enthusiast with a passion for rowing, cycling, running.


Dr. Kim Oosthuizen
Innovation Principal: Head of Artificial Intelligence
SAP Australia

Innovation Principal: Head of Artificial Intelligence
SAP Australia
As an Innovation principal, Kim supports customer and partner enablement by identifying and harnessing AI innovation opportunities that enhance processes and usability, driving the modernisation of businesses into intelligent enterprises. With over 20 years of experience spanning South Africa, the United Arab Emirates and Australia, holding various operations, Centre of Excellence, and technology roles, helped her develop a well-rounded understanding of the end-to-end business processes. Holding a PhD in AI integration into business, Kim is passionate about leveraging AI to simplify processes. Her research has led to multiple academic publications exploring AI integration into business. She founded the SAP AI Council in Australia to focus on the responsible adoption, operation, and scaling of AI across Australian industries. With a specialised focus on AI and its strategic applications within the business domain, Kim lectures part-time at various business schools.


Barry Khoo
Global Head, Liquidity, FTP and IRRBB Change
Standard Chartered Bank

Global Head, Liquidity, FTP and IRRBB Change
Standard Chartered Bank


Sarat Mohanty
Dy. General Manager, Regional (APAC) Head of Transformation & Implementation, Transaction Banking
SMBC bank

Dy. General Manager, Regional (APAC) Head of Transformation & Implementation, Transaction Banking
SMBC bank
Sarat Mohanty is the Deputy General Manager at SMBC bank in Singapore driving Transaction Banking transformation & client implementation in Asia Pacific region. Sarat is also an adjunct professor & executive education fellow at NUS school of computing & business school. Sarat’s core competency includes 1) Working Capital Management, 2) Physical Supply Chain Management, 3) Financial Supply Chain Management & 4) Digital transformation in financial institutions. Sarat has a decade of physical supply chain management experience at Levi Strauss (Asia Pacific), adidas (Global) & Black & Decker (EMEA), he is six-sigma certified in supply chain management. He has more than decade of cash management & financial supply chain client implementation experience at Standard Chartered Bank where he was the Global head of client implementation responsible for in excess of 1bn USD revenue generation. Sarat has a strong technology background, he teaches AI, Blockchain & Quantum Computing at NUS Singapore. Sarat has supervised project capstone at NUS on Digital Supply Chain Finance Tower for master’s in digital finance technology students using speech-to-data AI solution


Elliot Heitman
Head of Process
BOQ

Head of Process
BOQ
I've built my career on a passion for business process. I'm a hands-on project professional who thrives on delivering tangible outcomes. I've worked in the financial industry long enough to intimately feel the pain points faced by a lot of conference attendees. I understand the challenges that financial services professionals grapple with when it comes to developing and distributing products and services within an increasingly complex regulatory environment.


Martin Critch
Managing Director - Finance Transformation
Standard Chartered Bank

Managing Director - Finance Transformation
Standard Chartered Bank
Martin has been with Standard Chartered for 7 years and is part of the leadership team driving out their Finance Transformation program. The “Aspire” program is revamping the Target Operating Model, System Processes and Data across Finance and Treasury. Martin has 25+ years of financial services international experience in banking across London, New York, Zurich and now Singapore. Martin likes working in dynamic environments. committed to driving change, improving financial outcomes, and fostering a culture of excellence within organizations.
Martin holds a Bachelor of Science degree in Pure Mathematics and Statistics from The University of Sheffield.


Jubin Mehta
CEO
Tune Protect Malaysia

CEO
Tune Protect Malaysia
Jubin Mehta is the CEO of Tune Protect Malaysia, joining in May 2022. With 19+ years of experience in finance and tech across multiple countries, notably India, Vietnam, and Malaysia, his task includes steering the organisation towards transformation, fostering a culture of both ‘fun and uncomfortable’. Jubin brings with him substantial technical and leadership experience in the space of Financial Services and Technology spanning roles in Standard Chartered Bank, HDFC Bank, and pioneering innovative data analytics and consulting ventures previously. Jubin holds a Bachelor of Commerce from Delhi University and an MBA with a Marketing major from the Management Development Institute of India. He is an avid sports enthusiast who enjoys pursuing marathons, trail running and simply love being in the outdoors while exploring new experiences in life.


Peter Pallister
GM of Engineering and Service Management for Retail Digital
Technology
Commonwealth Bank of Australia

GM of Engineering and Service Management for Retail Digital
Technology
Commonwealth Bank of Australia
Peter Pallister is the GM of Engineering and Service Management for Retail Digital Technology that also includes the Bank’s digital solutions and core banking.
Peter has 30+ years of financial services experience across institutional, business and consumer/retail. He has worked 20+ years globally for large wholesale banks like JPMorgan mainly out of London/NY/Tokyo and Singapore.


Lee Seong Yeoul
Former Vice President Samsung Life Insurance (Korea)
Samsung Life Insurance

Former Vice President Samsung Life Insurance (Korea)
Samsung Life Insurance
1986-2022 Samsung Life Insurance
- Senior Vice President of Digital Innovation
- Vice President of Samsung E2E Project (SLI & SFMI)
- Director of Innovation Team (SAP PI & POC)
- Senior manager of Next Generation System Project
2023 S-Tech Consulting (Senior Advisor)


Darren Kim
General Manager
Samsung Life Insurance

General Manager
Samsung Life Insurance
2001-2012: SAP Korea, Consulting & Pre-Sales
2012 to Present: Samsung Life Insurance
Technical Lead of SAP ERP PoC
Leader of Insurance Core Implementation
Senior Manager of the Technology Strategy Department


Danny Tang
Chief Digital Officer
E.Sun Bank

Chief Digital Officer
E.Sun Bank
Named one of the top 108 financial services influencers to follow by The Financial Brand, Danny Tang is a renowned thought leader in banking transformation.
Danny is the Chief Digital Officer of E.Sun Bank, a Taipei-based large financial institution with over 100 billion dollars in assets. As CDO, Danny is responsible for delivering a great digital experience for E.Sun’s 7 million customers as well as driving digital transformation for the 9000-employee organization. His leadership helped propel E.Sun into an elite regional bank. The reputable Asian Banker recently places E.Sun not only among the top 10 best digital banking services in Asia-Pacific1, but also number one in customer experience among retail banks across 20 AP-MEA countries2.
Prior to returning from the U.S. to join E.Sun Bank in 2021, Danny spent about 20 years in IBM where he had a distinguished career in various capacities, including Global Solutions Leader of Banking Industry. Danny was also a Member of the prestigious IBM Industry Academy as well as Board Member of IT Architect profession. While at IBM, Danny travelled extensively and advised banks from over 50 countries.
Danny has an MBA from the Anderson School at UCLA and a BA in Business Administration from National Taiwan University. He enjoys public speaking in both English and Chinese. Some of his publications on banking transformation can be found here: https://www.linkedin.com/in/dannytang/details/featured/ .


Calvin Cordle
Managing Director and CEO
RedZed

Managing Director and CEO
RedZed
Calvin Cordle was appointed as Managing Director and CEO of RedZed in 2023. He has worked in financial services for more than 20 years. He was most recently General manager of Private Banking at National Australia Bank and he also held senior positions at Barclays Bank in the UK. Calvin is responsible for taking RedZed into the next phase of growth.


Nimit Gulati
Product Lead
Mastercard

Product Lead
Mastercard
Nimit joined Mastercard in India in 2008, and has worked on diverse assignments in business development, merchant acceptance and digital payment solutions in South Asia and Southeast Asia, including payment gateway, digital wallets and tokenization. As a member of Mastercard’s Cyber & Intelligence product management team, Nimit was responsible for the commercialization of Mastercard’s suite of Identity solutions products in the Asia Pacific region, including rollout of the EMV 3DS authentication protocol. Today, Nimit is part of Mastercard’s Products & Innovation team where he heads the New Payment Flows product group for the Asia Pacific region covering real-time payments, cross-border services and open banking.


Carsten Dehner
Chief Data & Analytics Officer
VIG (Vienna Insurance Group)

Chief Data & Analytics Officer
VIG (Vienna Insurance Group)
Carsten Dehner graduated in pure mathematics, after teaching some years at the “Baden-Wuerttemberg Cooperative State University (DHBW)” in Stuttgart Germany, he decided to go into the practice and joined Vienna Insurance Group in 2008. He started in an IT subsidiary with SAP for Insurance co-innovation, moved to VIG Holding and was responsible for the Group wide introduction of Solvency II Reporting, before he took over the Data, Processes and IT workstream of IFRS17, especially overall responsibility for FPSL. From the beginning he was in the Leadership team of the worldwide FPSL Usergroup, whose chairman he is since 2023. In parallel he was heading different business departments and operated some managing director functions in IT. Since 1st of July, Carsten is the Group Chief Data & Analytics Officer (CDAO) of VIG.


Jerome Frey
CIO
Discovery Bank

CIO
Discovery Bank
Jerome has 30 years of extensive experience in business strategy, technology, and project management. Over the years, he has been involved in business strategy development, profit improvement, business application architecture, technology strategy, and the execution of change management plans. Since 1994, Jerome has focused on leading process reengineering and the implementation of large-scale modernization solutions. He believes that the key to solution implementation should be the redesign of business processes to modernize them, rather than simply focusing on technology.
Discovery Bank, founded in 2019, is a full-service digital bank known for its innovative business model. The bank offers dynamic discounted interest rates on savings and loans based on how well customers manage their credit, aiming to change consumer behavior and encourage customers to develop good financial habits. In just three years, Discovery Bank has attracted over one million account holders and was selected as the Best Digital Bank by MyBroadband in 2023, thanks to its powerful banking app and superior customer service.


Augustine Wong
Group Chief Information Officer
VP Bank

Group Chief Information Officer
VP Bank
Mr. Augustine Wong is currently the CIO of Vietnam Prosperity Joint Stock Commercial Bank (VPBank) and has been active in Vietnam market for the last 4 years, working closely with various leading Technology companies to drive the digitalization and transformation program for VPBank as well as group technology responsibilities for its subsidiaries and ecosystems of companies. He has a wealth of experience in Information Technology in both Applications and Infrastructure spanning some 30+ years in the Banking & Retail Industry in various leadership roles at some leading Banks in Singapore such as Standard Chartered Bank, DBS Bank and as the Global Vice President of Technology Services at DFS Group (subsidiary of LVMH).


Tom Devoe
Mentalist

Mentalist


Handri Yustanto
Business Process & Digitalization Head - Corporate Human Resources
Bank Danamon

Business Process & Digitalization Head - Corporate Human Resources
Bank Danamon
An enthusiastic and innovative HR professional with 20 years of extensive experience as an HR practitioner in the manufacturing and financial services industries, covering organizational development, learning and career development, talent management, and HR Business Partner. In the last 7 years, responsible for process optimization, digital transformation, project management and change management.
Passionate to grow others and challenging processes, continuously looking for innovative ways to improve through experimentation and taking risks, learning from mistakes or failures and turning company challenges into successes.
Successfully bring Danamon HR as the First Core SAP Clouds Implementation in South East Asia, business process reengineering and third party managed services for several HR administration processes.
SPONSORS


Diamond Sponsor - EY
EY and SAP can help your organization generate long-term value faster, by reframing your future for what’s next – innovative, industry-focused, cloud-based and sustainable transformation projects. Our more than 26,000 experienced SAP professionals across more than 150 countries help deliver value quickly so that organizations can more easily respond to today’s business challenges, and to fundamentally change the transformation experience — before, during and after an SAP program.


Gold Sponsor-MSG
msg global solutions is a systems integrator, software development partner, and managed services provider focused on SAP solutions for multiple industries. Our services include strategies for accounting, finance, regulatory reporting, performance management, sustainability, customer experience, and IoT. Operating from offices across the globe and growing, our expert teams help clients achieve operational efficiency and improve decision-making capabilities. While our journey started in the financial services sector, our solutions are utilized in a wide range of industries.
msg global solutions is part of msg, an independent, international group of companies with more than 10,000 employees around the world. The group of companies offers a holistic service spectrum of creative, strategic consulting and intelligent, sustainable, and value-added IT solutions.
To learn more about msg global solutions, visit: www.msg-global.com.


Gold Sponsor- Fujitsu
Fujitsu is a world-leading Japanese IT service provider offering a full range of technology products, solutions, and services. Its purpose is to make the world more sustainable by building trust in society through innovation. As a trusted global SAP partner for over 40 years, Fujitsu has successfully helped thousands of customers worldwide to simplify, innovate, and grow with SAP solutions. Fujitsu’s portfolio in support of SAP solutions includes advanced technologies and services capabilities to deliver tailored future-proof solutions. In collaboration with its customers and specialist partners, Fujitsu helps you reduce complexity and optimize your SAP investments based on a consultative approach and holistic end-to-end portfolio.
Go to the link for a more extensive overview: https://www.fujitsu.com/


Cocktail Reception Sponsor-Accenture
In a constantly shifting landscape, the path to accelerated value for Financial Services organisations requires extraordinary flexibility. Companies must find innovative ways to become nimble and adaptable — ready to anticipate and get ahead of rapid change to stay relevant and grow. Built on a partnership spanning decades, Accenture’s compressed transformation with SAP technologies builds the kind of strength and speed today’s business landscape demands. The time is now to get your enterprise to the cloud more quickly, to harness capabilities more strategically, and to unlock value from your investments more rapidly. Find out more at www.accenture.com/sg-en/


Start-up Sponsor-GecaTech
GecaTech is a Consulting Firm, helping its customers in their successful Digital Transformation Programs. Our customers’ success stories reflect the very high standards and value proposition we bring to our customers’ engagements. Our in-house solutions successfully deployed as add-ons to various SAP and Fioneer solutions have helped our finance customers close their month-end processes 2X faster than before. If you are looking for a trusted global partner to help you in your Business Transformation journey, then reach us at [email protected].


Start-up Sponsor- Ponturo Consulting
ponturo is a growing IT-Consulting company specialized in the financial services industry that supports large banks and insurance companies with the design and implementation of future-oriented IT strategies. Being a longterm implementation partner of SAP and SAP Fioneer, ponturo's main objective is to help its clients with the optimization and digitalization of processes by implementing innovative SAP and SAP Fioneer solutions. The special focus of ponturo lies in the areas of accounting, controlling and regulatory reporting as well as treasury, credit management and data management.
AGENDA
Overview
The agenda consists of case studies and panels on finance, banking and insurance transformation. Registrants will receive updates as the agenda is developed and speakers confirmed.
There will be two tracks. The first track will focus on topics highly relevant for CFOs whilst the second track will alternate between the banking and insurance, focusing on innovations in technology. Attendees will be able to move between the two tracks and they will be timed to minimise industry clashes and ensure attendees can get to all topics relevant to their industry.
08:30 - 09:00 | REGISTRATION
09:05 - 09:10 | Welcome Remarks
09:10 - 09:40 | Opening Keynote
- Dirk Kruse, Managing Director and CEO, SAP Fioneer
- Falk Rieker, Global Head of Banking, SAP
09:45 - 10:15 | Client main keynote: Elevating Finance: Powering Profitability in the New Economy
In today's fast moving economy, the Finance function can no longer be a back office operation providing financial accounting and regulatory reporting. Finance needs to be the centrepiece of the organization to drive realtime decision making to allow business leaders to drive profitabiltiy and growth in a sustainable way. Hear from a major global bank based locally that are on the journey to achieve this and more.
- Tom Pfaff, Global Head, Group CFO Change and Aspire Programme Director, Standard Chartered Bank
___________________________________________________________________________
10:20 - 11:10 | Morning Break and Visit the Show Floor
TRACK 1
11:15 - 11:40 | Unlocking Value with Innovative Business-to-Business Solutions
Explore how financial institutions are diversifying their business activities to decrease dependence on conventional business models and deliver innovative, distinctive services to their clients.
Panel:
- Ashutosh Kumar, Managing Director Head of Global Transaction Banking, Asia & Oceania, Mizuho Bank
- Mark Verwijs, Tech Domain Manager Housing, Rabobank
- Dr. Kim Oosthuizen, Innovation Principal, SAP
11:45 - 12:10 | Navigating Turbulence with Financial Excellence: Strategies for Profitability, Pricing, and Performance Insights
With economic headwinds and constantly changing market dynamics, discover how financial institutions harness the power of "what-if" scenarios to make data-driven decisions that drive profitability and enhance overall performance.
- Barry Khoo, Global Head, Liquidity, FTP and IRRBB Change, Standard Chartered Bank
- Ankit Singh, EVP and Country Manager, MSG
12:15 - 12:40 | Revolutionising Corporate Connectivity: Streamlining Payments and Unlocking Value
The process of connecting corporates to banks for seamless payments offers significant advantages in customer onboarding, customer experiences, and point-to-point connections. However, traditional corporate-to-bank connectivity often relies on intricate point-to-point integration, which can take weeks to implement During this time, the bank is not collecting revenue from the corporate client but is incurring costs to complete the integration. How are financial institutions overcoming these costly challenges and what additional value can they unlock through B2B connectivity?
Panel:
- Sarat Mohanty, Dy., General Manager, Regional (APAC) Head of Transformation & Implementation, Transaction Banking, SMBC
- Gintare Zukauskaite, Global Vice President of Innovation, Citibank
- Chris Bezuidenhout, Global CIO Cash Management, Payments & Emerging Markets, Deutsche Bank
_____________________________________________________________________________
12:45 - 14:10 | Networking Lunch and Visit the show Floor
_____________________________________________________________________________
14:15 - 14:40 | Future-Proofing the FinServ Workforce: Adapting to Gen Z, Technological Evolution & Changing Business Models
Generation Z make up more than 25% of the workforce. Couple that with the accelerated pace of technological change which is disrutpting and enabling new business models , financial institutions face a crucial challenge: how can they build the next generation workforce?.
- Handri Yustanto, Business Process & Digitalization Head - Corporate Human Resources, Bank Danamon
14:45 - 15:10 | Navigating the Regulatory Maze: Innovations in Risk Management & Compliance
Regulatory authorities demand consistent evaluations to enhance operational risk management. Financial institutions invest significant time and resources in internal audits and compliance assessments. Explore how banks are pivoting labor-intensive and expensive obligations into efficient processes for managing operational risk and compliance requirements. Discover the additional safeguards they are implementing to protect their franchise.
- Elliott Heitman, Head of Process, BOQ
15:15 - 15:40 | Navigating Turbulent Waters: The Imperative of Finance Transformation
In a world where change is the only constant, whilst geopolitical and macroeconomic headwinds demand rapid responses, the question arises: why a finance transformation is needed to power your business to navigate the volatility and market dynamics
Panel:
- Martin Critch, Managing Director, Finance Transformation, Standard Chartered Bank
- Brett Verschoor, Partner Financial Services Consulting, EY
- Shane Ferley, CIO Personal and Private Bank, Standard Bank
15:45 - 16:10 | Leveraging Cutting-Edge Tech for Profitable Decision-Making
Most traditional financial institutions come with rich history but also bear the burden of legacy technology, hindering their ability to respond in a fast-paced economy and drive operational efficiency. With the rapid emergence of advanced technologies such as generative AI and machine learning, discover how financial institutions are adapting to boost operational efficiency, maximising productivity, profitability, and intelligent sustainable decision-making.
- Shinichiro Yamazaki, Head of TB Asia Pacific, SMBC
16:15 - 16:40 | Demistifying cloud adoption across Financial Services across Asia
Several countries across Asia have a conservative view on cloud adoption and generally prefer the on premise option. Find out how banks have been driving their cloud journey, overcoming challenges and reaping the benefits of Software-as-a-Service.
- Chris Bezuidenhout, Global CIO Cash Management, Payments & Emerging Markets, Deutsche Bank
TRACK 2
11:15 - 11:40 | Simplifying Insurance: Making it exciting for Millennials and GenZ
What does the younger generation think about insurance and how can technology make it easier, simpler and interesting for young customers to buy insurance?
- Jubin Mehta, CEO, Tune Protect Malaysia
11:45 - 12:10 | Scaling for Success: Unleashing the Power of Banking Technology and Data
The need for speed of transaction processing has never been greater. Explore the boundaries of scalability and speed, and discover the capacity for handling high volumes and the advancements in accelerated data processing that are shaping the industry.
- Peter Pallister, GM of Engineering and Service Management for Retail Digital Technology, Commonwealth Bank of Australia
12:15 - 12:40 | End to End Innovation in Insurance
Samsung Life Insurance walk through their journey of innovating their entire process, end to end. They cover off the challenges they faced and principles applied to successfully implement from vision and planning, to application architecture and project execution. They will also share how the deployment of the SAP and SAP Fioneer solution delivered not only scale, but extensive positive business outcomes.
- Lee Seong-yeoul, Former Vice President of Samsung Life Insurance (Korea), Samsung Life Insurance
- Darren Kim, General Manager, Samsung Life Insurance
_____________________________________________________________________________
12:45 - 14:10 | Networking Lunch and Visit the show Floor
_____________________________________________________________________________
14:15 - 14:40 | Banking's Evolution: Exploring New Paths to Innovation and Revenue
How are the rise of new audience segments, embedded finance and the invention of new business models and banking as a service combining to drive innovation for customers and revenue for banks?
Panel:
- Danny Tang, Chief Digital Officer, E.Sun Bank
- Calvin Cordle, Managing Director, RedZed
- Nimit Gulati, Product Lead, Mastercard
- Thomas Becher, Head of SME Banking, SAP Fioneer
14:45 - 15:10 | IFRS17: is this the once in a decade opportunity to transform finance and data for insurance?
Explore the potential of IFRS 17 as a rare opportunity to revolutionise finance and data management in the insurance industry. Dive into the implications and possibilities that this regulatory change brings.
- Carsten Dehner, Chief Data & Analytics Officer, VIG (Vienna Insurance Group)
- Martyn van Wensveen, APAC IFRS17 Implementation Lead, EY
- Kai-Oliver Klauck, Partner - Insurance Leader at EY ifb, EY
15:15 - 15:40 | Data-Driven Banking Revolution: Unlocking Hyperpersonalisation for Mutual Success
Banking is emerging as the new personal service; hyperpersonalisation has arrived, driving a new era of behavioral banking to create a 'win win' model for banks and customers. With Discovery Bank, the leaders in this field, we delve into the fundamentals needed to facilitate this transition in the banking industry.
- Jerome Frey, CIO, Discovery Bank
- Christoph Markert, Chief Technology Architect, SAP Fioneer
15:45 - 16:10 | Asia Pacific Banking 3.0: Unveiling the Digital Transformation Blueprint
Augustine Wong, Group CIO of Vietnam Prosperity Bank, walks us through the experience of digitising a bank in the Asia Pacific region, leveraging today's cutting-edge technology. Gain insights into the process and the timeline required to achieve comprehensive digital transformation from end to end.
- Augustine Wong, Group CIO, VP Bank
16:15 - 16:40 | Insuring Tomorrow: Navigating the Accelerated Landscape of Insurance Innovation
Insurance is accelerating faster than ever before. What are the new opportunities for incumbents and new players that will help them keep pace? Perspectives from established insurers, partners and technologists.
Panel:
-
Ken Ishiura, Executive Director, VP Global Customer Success, Fujitsu
-
Chirag Shah, Managing Director – Insurance, SAP Fioneer
- Jubin Mehta, CEO, Tune Protect Malaysia
_____________________________________________________________________________
16:45 - 17:10 | Closing Keynote: A little bit of Magic
Tom Devoe, The Mentalist, will send you away with some ideas from another world about what is possible!
17:15 - 19:15 | Cocktail Reception
SPONSORS


Diamond Sponsor - EY
EY and SAP can help your organization generate long-term value faster, by reframing your future for what’s next – innovative, industry-focused, cloud-based and sustainable transformation projects. Our more than 26,000 experienced SAP professionals across more than 150 countries help deliver value quickly so that organizations can more easily respond to today’s business challenges, and to fundamentally change the transformation experience — before, during and after an SAP program.


Gold Sponsor-MSG
msg global solutions is a systems integrator, software development partner, and managed services provider focused on SAP solutions for multiple industries. Our services include strategies for accounting, finance, regulatory reporting, performance management, sustainability, customer experience, and IoT. Operating from offices across the globe and growing, our expert teams help clients achieve operational efficiency and improve decision-making capabilities. While our journey started in the financial services sector, our solutions are utilized in a wide range of industries.
msg global solutions is part of msg, an independent, international group of companies with more than 10,000 employees around the world. The group of companies offers a holistic service spectrum of creative, strategic consulting and intelligent, sustainable, and value-added IT solutions.
To learn more about msg global solutions, visit: www.msg-global.com.


Gold Sponsor- Fujitsu
Fujitsu is a world-leading Japanese IT service provider offering a full range of technology products, solutions, and services. Its purpose is to make the world more sustainable by building trust in society through innovation. As a trusted global SAP partner for over 40 years, Fujitsu has successfully helped thousands of customers worldwide to simplify, innovate, and grow with SAP solutions. Fujitsu’s portfolio in support of SAP solutions includes advanced technologies and services capabilities to deliver tailored future-proof solutions. In collaboration with its customers and specialist partners, Fujitsu helps you reduce complexity and optimize your SAP investments based on a consultative approach and holistic end-to-end portfolio.
Go to the link for a more extensive overview: https://www.fujitsu.com/


Cocktail Reception Sponsor-Accenture
In a constantly shifting landscape, the path to accelerated value for Financial Services organisations requires extraordinary flexibility. Companies must find innovative ways to become nimble and adaptable — ready to anticipate and get ahead of rapid change to stay relevant and grow. Built on a partnership spanning decades, Accenture’s compressed transformation with SAP technologies builds the kind of strength and speed today’s business landscape demands. The time is now to get your enterprise to the cloud more quickly, to harness capabilities more strategically, and to unlock value from your investments more rapidly. Find out more at www.accenture.com/sg-en/


Start-up Sponsor-GecaTech
GecaTech is a Consulting Firm, helping its customers in their successful Digital Transformation Programs. Our customers’ success stories reflect the very high standards and value proposition we bring to our customers’ engagements. Our in-house solutions successfully deployed as add-ons to various SAP and Fioneer solutions have helped our finance customers close their month-end processes 2X faster than before. If you are looking for a trusted global partner to help you in your Business Transformation journey, then reach us at [email protected].


Start-up Sponsor- Ponturo Consulting
ponturo is a growing IT-Consulting company specialized in the financial services industry that supports large banks and insurance companies with the design and implementation of future-oriented IT strategies. Being a longterm implementation partner of SAP and SAP Fioneer, ponturo's main objective is to help its clients with the optimization and digitalization of processes by implementing innovative SAP and SAP Fioneer solutions. The special focus of ponturo lies in the areas of accounting, controlling and regulatory reporting as well as treasury, credit management and data management.
SPEAKERS


Simon Hyett
Contributing Editor
Asian Banking & Finance
(Moderator)

Contributing Editor
Asian Banking & Finance
(Moderator)
Simon is a highly experienced and well-regarded corporate host, moderator, commentator, business editor and narrowcaster. Having been in Singapore nearly 22 years, Simon has hosted hundreds of business events and travelled widely to present addresses, chair industry panels and produce events. Simon has a long history in business editing, covering myriad industry sectors including banking and finance, human resources, healthcare, luxury, retail, power and energy and ESG. He has held roles Group Editor, Managing Editor and General Manager for several business publishers (including now leading client The Charlton Media Group) before establishing his own communications practice Simon Hyett Media (formerly BOTR Communications) well over a decade ago.
Simon is a qualified lawyer, professional musician, entrepreneur and father to two fantastic teenage sons. He has been described as having an unhealthy relationship with world flags, geography and in particular, nation shapes. He is passionate about fairness, justice, corporate accountability, and humanity in business. Simon has sat on the Board of the Media and Publishers’ Association of Singapore, was the longest serving President of his sons’ international school community group and is a boardmember of the Australian Chamber of Commerce SME Committee. Simon is an eternal survivor, loves life, loves people’s stories both personal and in business and conducts all his hosting and moderating in a warm, human, energetic and infectiously positive manner.
For testimonials on Simon’s experience and style, please contact him at [email protected]


Tom Pfaff
Global Head, Group CFO Change and Aspire Programme Director
Standard Chartered Bank

Global Head, Group CFO Change and Aspire Programme Director
Standard Chartered Bank
Tom is Global Head of Change for Group CFO, based in London. He also serves as the Programme Director for the “Aspire” Transformation programme that is re-vamping the Target Operating Model, Systems, Processes, and Data across Finance, Treasury, and Supply Chain.
Tom joined Standard Chartered in 2016. Prior to this he was with Royal Bank of Scotland in London where he was Head of Business Transformation & Architecture, and held similar roles previously at Credit Suisse and JPMorgan Chase. Prior to banking, Tom worked in M&A as a CFO for near-shore and offshore FinTech and Financial Services firms.
Tom holds a degree in Structural Engineering from the University of Pittsburgh and an MBA from the Wharton School of Business.


Dirk Kruse
Managing Director and CEO
SAP Fioneer
Dirk Kruse is Managing Director and CEO at SAP Fioneer.
In this role, he is responsible for the company’s direction and growth by providing strategic, financial, and operational leadership. Dirk has more than 20 years of professional experience as an executive in the technology and financial services industry. Having held various leadership positions within software, cloud sales and consulting, he has gained thorough expertise and a broad business network across all service industries. Throughout his career, he has worked with major international banks and insurance companies to support their transformation journey through strategic IT initiatives. Prior to joining SAP Fioneer, Dirk served as member of the Management Board and Head of Service Industries of SAP Germany SE & Co. KG. His responsibilities included the areas of sales, presales, value engineering and services for Banking, Insurance, Media, Professional Services, Telco as well as Travel & Transportation.


Gintare Zukauskaite
Global Vice President of Innovation
Citibank

Global Vice President of Innovation
Citibank
Gintare is currently the Global Vice President of Partnerships & Innovation, leading a cross-team innovation effort at Citi’s Treasury and Trade Solutions. She joined Citi from SAP, where she led large-scale innovation programs across Southeast Asia and helped embed a human-centred-approach-to-innovation into many SAP applications built on BTP. With a career spanning across North-America, Europe, and Asia, Gintare has built a global portfolio of innovation success stories within retail, commerce, and financial services.


Ashutosh Kumar
Managing Director Head of Global Transaction Banking, Asia & Oceania
Mizuho Bank

Managing Director Head of Global Transaction Banking, Asia & Oceania
Mizuho Bank
Ashutosh is the Managing Director and Head of Global Transaction Banking, Asia & Oceania. He is based out of Singapore and is responsible for the strategy and execution of the Global Transaction Banking business and building and expanding its franchise in Asia.
Ashutosh is a dynamic business leader and brings over 20 years of global experience, with a deep understanding of, and extensive experience in, Asia and the Global Transaction Banking business. Ashutosh is known for his unwavering commitment to innovation and his deep knowledge of digital ecosystems. He has successfully transformed and built numerous businesses over the last 15 years. Ashutosh is a member of the Task group on Traceability and Sustainability of Supply Chains at Enterprise Singapore.
Ashutosh joined Mizuho from Standard Chartered Bank, where he held many senior roles including Global Head of Working Capital; Global Head of Transaction Banking Sales, Commercial Banking; Regional Head of ASEAN & South Asia, Transaction Banking; Global Head of Banking the Ecosystem; Regional Head Transaction Banking, India & South Asia and Global Head of Corporate Cash & Trade Products. Before joining Standard Chartered Bank in 2005, Ashutosh held various position in ABN AMRO’s Global Trade business in Asia Pacific region.
Ashutosh lives in Singapore and is married with a daughter and son


Mark Verwijs
Tech Domain Manager Housing
Rabobank

Tech Domain Manager Housing
Rabobank
Mark Verwijs is IT Manager for Housing at Rabobank in the Netherlands. With mortgages as the main activity Housing is one of the key revenue driving businesses in Rabobank. Mark’s career took him from a start as an Auditor at KPMG through several consultancy firms to Rabobank where as of 2007 he had a number of different responsibilities in the IT domain. This included Risk & Finance –ledger, data, reporting – and FEC – transaction monitoring for anti money laundering, sanctions, fraud. When not working Mark is a sports enthusiast with a passion for rowing, cycling, running.


Dr. Kim Oosthuizen
Innovation Principal: Head of Artificial Intelligence
SAP Australia

Innovation Principal: Head of Artificial Intelligence
SAP Australia
As an Innovation principal, Kim supports customer and partner enablement by identifying and harnessing AI innovation opportunities that enhance processes and usability, driving the modernisation of businesses into intelligent enterprises. With over 20 years of experience spanning South Africa, the United Arab Emirates and Australia, holding various operations, Centre of Excellence, and technology roles, helped her develop a well-rounded understanding of the end-to-end business processes. Holding a PhD in AI integration into business, Kim is passionate about leveraging AI to simplify processes. Her research has led to multiple academic publications exploring AI integration into business. She founded the SAP AI Council in Australia to focus on the responsible adoption, operation, and scaling of AI across Australian industries. With a specialised focus on AI and its strategic applications within the business domain, Kim lectures part-time at various business schools.


Barry Khoo
Global Head, Liquidity, FTP and IRRBB Change
Standard Chartered Bank

Global Head, Liquidity, FTP and IRRBB Change
Standard Chartered Bank


Sarat Mohanty
Dy. General Manager, Regional (APAC) Head of Transformation & Implementation, Transaction Banking
SMBC bank

Dy. General Manager, Regional (APAC) Head of Transformation & Implementation, Transaction Banking
SMBC bank
Sarat Mohanty is the Deputy General Manager at SMBC bank in Singapore driving Transaction Banking transformation & client implementation in Asia Pacific region. Sarat is also an adjunct professor & executive education fellow at NUS school of computing & business school. Sarat’s core competency includes 1) Working Capital Management, 2) Physical Supply Chain Management, 3) Financial Supply Chain Management & 4) Digital transformation in financial institutions. Sarat has a decade of physical supply chain management experience at Levi Strauss (Asia Pacific), adidas (Global) & Black & Decker (EMEA), he is six-sigma certified in supply chain management. He has more than decade of cash management & financial supply chain client implementation experience at Standard Chartered Bank where he was the Global head of client implementation responsible for in excess of 1bn USD revenue generation. Sarat has a strong technology background, he teaches AI, Blockchain & Quantum Computing at NUS Singapore. Sarat has supervised project capstone at NUS on Digital Supply Chain Finance Tower for master’s in digital finance technology students using speech-to-data AI solution


Elliot Heitman
Head of Process
BOQ

Head of Process
BOQ
I've built my career on a passion for business process. I'm a hands-on project professional who thrives on delivering tangible outcomes. I've worked in the financial industry long enough to intimately feel the pain points faced by a lot of conference attendees. I understand the challenges that financial services professionals grapple with when it comes to developing and distributing products and services within an increasingly complex regulatory environment.


Martin Critch
Managing Director - Finance Transformation
Standard Chartered Bank

Managing Director - Finance Transformation
Standard Chartered Bank
Martin has been with Standard Chartered for 7 years and is part of the leadership team driving out their Finance Transformation program. The “Aspire” program is revamping the Target Operating Model, System Processes and Data across Finance and Treasury. Martin has 25+ years of financial services international experience in banking across London, New York, Zurich and now Singapore. Martin likes working in dynamic environments. committed to driving change, improving financial outcomes, and fostering a culture of excellence within organizations.
Martin holds a Bachelor of Science degree in Pure Mathematics and Statistics from The University of Sheffield.


Jubin Mehta
CEO
Tune Protect Malaysia

CEO
Tune Protect Malaysia
Jubin Mehta is the CEO of Tune Protect Malaysia, joining in May 2022. With 19+ years of experience in finance and tech across multiple countries, notably India, Vietnam, and Malaysia, his task includes steering the organisation towards transformation, fostering a culture of both ‘fun and uncomfortable’. Jubin brings with him substantial technical and leadership experience in the space of Financial Services and Technology spanning roles in Standard Chartered Bank, HDFC Bank, and pioneering innovative data analytics and consulting ventures previously. Jubin holds a Bachelor of Commerce from Delhi University and an MBA with a Marketing major from the Management Development Institute of India. He is an avid sports enthusiast who enjoys pursuing marathons, trail running and simply love being in the outdoors while exploring new experiences in life.


Peter Pallister
GM of Engineering and Service Management for Retail Digital
Technology
Commonwealth Bank of Australia

GM of Engineering and Service Management for Retail Digital
Technology
Commonwealth Bank of Australia
Peter Pallister is the GM of Engineering and Service Management for Retail Digital Technology that also includes the Bank’s digital solutions and core banking.
Peter has 30+ years of financial services experience across institutional, business and consumer/retail. He has worked 20+ years globally for large wholesale banks like JPMorgan mainly out of London/NY/Tokyo and Singapore.


Lee Seong Yeoul
Former Vice President Samsung Life Insurance (Korea)
Samsung Life Insurance

Former Vice President Samsung Life Insurance (Korea)
Samsung Life Insurance
1986-2022 Samsung Life Insurance
- Senior Vice President of Digital Innovation
- Vice President of Samsung E2E Project (SLI & SFMI)
- Director of Innovation Team (SAP PI & POC)
- Senior manager of Next Generation System Project
2023 S-Tech Consulting (Senior Advisor)


Darren Kim
General Manager
Samsung Life Insurance

General Manager
Samsung Life Insurance
2001-2012: SAP Korea, Consulting & Pre-Sales
2012 to Present: Samsung Life Insurance
Technical Lead of SAP ERP PoC
Leader of Insurance Core Implementation
Senior Manager of the Technology Strategy Department


Danny Tang
Chief Digital Officer
E.Sun Bank

Chief Digital Officer
E.Sun Bank
Named one of the top 108 financial services influencers to follow by The Financial Brand, Danny Tang is a renowned thought leader in banking transformation.
Danny is the Chief Digital Officer of E.Sun Bank, a Taipei-based large financial institution with over 100 billion dollars in assets. As CDO, Danny is responsible for delivering a great digital experience for E.Sun’s 7 million customers as well as driving digital transformation for the 9000-employee organization. His leadership helped propel E.Sun into an elite regional bank. The reputable Asian Banker recently places E.Sun not only among the top 10 best digital banking services in Asia-Pacific1, but also number one in customer experience among retail banks across 20 AP-MEA countries2.
Prior to returning from the U.S. to join E.Sun Bank in 2021, Danny spent about 20 years in IBM where he had a distinguished career in various capacities, including Global Solutions Leader of Banking Industry. Danny was also a Member of the prestigious IBM Industry Academy as well as Board Member of IT Architect profession. While at IBM, Danny travelled extensively and advised banks from over 50 countries.
Danny has an MBA from the Anderson School at UCLA and a BA in Business Administration from National Taiwan University. He enjoys public speaking in both English and Chinese. Some of his publications on banking transformation can be found here: https://www.linkedin.com/in/dannytang/details/featured/ .


Calvin Cordle
Managing Director and CEO
RedZed

Managing Director and CEO
RedZed
Calvin Cordle was appointed as Managing Director and CEO of RedZed in 2023. He has worked in financial services for more than 20 years. He was most recently General manager of Private Banking at National Australia Bank and he also held senior positions at Barclays Bank in the UK. Calvin is responsible for taking RedZed into the next phase of growth.


Nimit Gulati
Product Lead
Mastercard

Product Lead
Mastercard
Nimit joined Mastercard in India in 2008, and has worked on diverse assignments in business development, merchant acceptance and digital payment solutions in South Asia and Southeast Asia, including payment gateway, digital wallets and tokenization. As a member of Mastercard’s Cyber & Intelligence product management team, Nimit was responsible for the commercialization of Mastercard’s suite of Identity solutions products in the Asia Pacific region, including rollout of the EMV 3DS authentication protocol. Today, Nimit is part of Mastercard’s Products & Innovation team where he heads the New Payment Flows product group for the Asia Pacific region covering real-time payments, cross-border services and open banking.


Carsten Dehner
Chief Data & Analytics Officer
VIG (Vienna Insurance Group)

Chief Data & Analytics Officer
VIG (Vienna Insurance Group)
Carsten Dehner graduated in pure mathematics, after teaching some years at the “Baden-Wuerttemberg Cooperative State University (DHBW)” in Stuttgart Germany, he decided to go into the practice and joined Vienna Insurance Group in 2008. He started in an IT subsidiary with SAP for Insurance co-innovation, moved to VIG Holding and was responsible for the Group wide introduction of Solvency II Reporting, before he took over the Data, Processes and IT workstream of IFRS17, especially overall responsibility for FPSL. From the beginning he was in the Leadership team of the worldwide FPSL Usergroup, whose chairman he is since 2023. In parallel he was heading different business departments and operated some managing director functions in IT. Since 1st of July, Carsten is the Group Chief Data & Analytics Officer (CDAO) of VIG.


Jerome Frey
CIO
Discovery Bank

CIO
Discovery Bank
Jerome has 30 years of extensive experience in business strategy, technology, and project management. Over the years, he has been involved in business strategy development, profit improvement, business application architecture, technology strategy, and the execution of change management plans. Since 1994, Jerome has focused on leading process reengineering and the implementation of large-scale modernization solutions. He believes that the key to solution implementation should be the redesign of business processes to modernize them, rather than simply focusing on technology.
Discovery Bank, founded in 2019, is a full-service digital bank known for its innovative business model. The bank offers dynamic discounted interest rates on savings and loans based on how well customers manage their credit, aiming to change consumer behavior and encourage customers to develop good financial habits. In just three years, Discovery Bank has attracted over one million account holders and was selected as the Best Digital Bank by MyBroadband in 2023, thanks to its powerful banking app and superior customer service.


Augustine Wong
Group Chief Information Officer
VP Bank

Group Chief Information Officer
VP Bank
Mr. Augustine Wong is currently the CIO of Vietnam Prosperity Joint Stock Commercial Bank (VPBank) and has been active in Vietnam market for the last 4 years, working closely with various leading Technology companies to drive the digitalization and transformation program for VPBank as well as group technology responsibilities for its subsidiaries and ecosystems of companies. He has a wealth of experience in Information Technology in both Applications and Infrastructure spanning some 30+ years in the Banking & Retail Industry in various leadership roles at some leading Banks in Singapore such as Standard Chartered Bank, DBS Bank and as the Global Vice President of Technology Services at DFS Group (subsidiary of LVMH).


Tom Devoe
Mentalist

Mentalist


Handri Yustanto
Business Process & Digitalization Head - Corporate Human Resources
Bank Danamon

Business Process & Digitalization Head - Corporate Human Resources
Bank Danamon
An enthusiastic and innovative HR professional with 20 years of extensive experience as an HR practitioner in the manufacturing and financial services industries, covering organizational development, learning and career development, talent management, and HR Business Partner. In the last 7 years, responsible for process optimization, digital transformation, project management and change management.
Passionate to grow others and challenging processes, continuously looking for innovative ways to improve through experimentation and taking risks, learning from mistakes or failures and turning company challenges into successes.
Successfully bring Danamon HR as the First Core SAP Clouds Implementation in South East Asia, business process reengineering and third party managed services for several HR administration processes.