Thriving in the Digital Age: The Power of Process Orchestration in Banking

Simon is a highly experienced and well-regarded corporate host, moderator, commentator, business editor and narrowcaster. Having been in Singapore nearly 22 years, Simon has hosted hundreds of business events and travelled widely to present addresses, chair industry panels and produce events. Simon has a long history in business editing, covering myriad industry sectors including banking and finance, human resources, healthcare, luxury, retail, power and energy and ESG. He has held roles Group Editor, Managing Editor and General Manager for several business publishers (including now leading client The Charlton Media Group) before establishing his own communications practice Simon Hyett Media (formerly BOTR Communications) well over a decade ago.
 
Simon is a qualified lawyer, professional musician, entrepreneur and father to two fantastic teenage sons. He has been described as having an unhealthy relationship with world flags, geography and in particular, nation shapes. He is passionate about fairness, justice, corporate accountability, and humanity in business. Simon has sat on the Board of the Media and Publishers’ Association of Singapore, was the longest serving President of his sons’ international school community group and is a boardmember of the Australian Chamber of Commerce SME Committee. Simon is an eternal survivor, loves life, loves people’s stories both personal and in business and conducts all his hosting and moderating in a warm, human, energetic and infectiously positive manner.
 
For testimonials on Simon’s experience and style, please contact him at [email protected].

Rick has more than 30 years of financial services experience in technology advisory, consulting and software organisations across North America, Latin America, Europe and Asia Pacific. Rick was CEO for a Fintech that specialised in General Insurance, Wealth and Post Trade across 10 countries in Asia and Europe. He held several roles in IBM and worked with key banking clients before moving to Accenture as a Financial Services Advisory Practice Leader where he focused on cloud, digital transformation and digital banking & insurance. Rick joined Appian in December 2021 and leads their Financial Services practice across Asia Pacific.

Currently holds the position of Chief Technology and Transformation Officer of Union Digital Bank. He was previously Senior Vice President and Solutions Delivery Head of UnionBank, responsible for the bank's overall software development. He joined UnionBank in 2018 as Head of Business Process Automation. Prior to the UnionBank, Ron directed local privately-held holdings companies in applying new technologies for mass housing and transportation segments. He also served as the Global Business Process Lead in the US for one of the world's largest biotechnology companies, leading process improvement and automation COE activities for N. America, EMEA, Brazil, Latin America, and Asia. Ron also worked in a leading car rental company in the US to automate and digitize its case management and fulfillment processes. He likewise implemented the OMS for one of the world's largest telecommunications companies. Ron graduated with a degree in Commerce from the University of Virginia, in the US.

Head of Software Engineering for Ops and Regulatory, and the Low Code Lead of UnionDigital Bank. Prior to joining UnionDigital Bank, he was the Appian Platform Architect of UnionBank, primarily responsible for designing end-to-end automation solutions, and establishing the low-code development and process automation COE.