Forrester
Forrester is a global research and advisory firm that specialises in providing insights and guidance to companies in various industries.
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Defisit empati mengikis kepercayaan nasabah terhadap bank
Defisit empati mengikis kepercayaan nasabah terhadap bank
Nasabah yang merasa dihargai bersedia membayar lebih untuk produk perbankan.
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Banking Technology
Technology to underpin future of financial services
Banks should boost their online infrastructure as digital assets become the norm.