Event News
Insurance growth strains trust at claims stage
Insurance growth strains trust at claims stage
Claims delays reshape customer loyalty patterns in Indonesia insurance sector.
2 hours ago
Indonesia's financial sector urged to shift from expansion to resilience
The country’s 5% growth is no longer a green light for risk-taking, an economist warns.
2 hours ago
Banks and insurers must chase AI value creation, not cost savings
They should consider AI as an operating system by itself, not whether it can write them a system.
2 hours ago
Margin pressure forces banks off board-rate deposit pricing
Deposit pricing strategies shift as competition tightens funding conditions.
2 hours ago
Insurers told tech alone won’t solve rising complexity in Indonesia
Indonesia’s insurance penetration remains low at 2.72% despite rapid AI adoption.
4 hours ago
Indonesian banks pursue SMEs, emerging affluent in fintech battle
Financial institutions are bracing for the ‘invisible banking' era.
4 hours ago
Why channel reliability trumps promotions in Indonesia's bank loyalty war
Consumers don't want e-channels that are constantly down or lags.
5 hours ago
Indonesia finance firms face narrowing window to monetise AI, BCG says
Financial institutions are entering a new AI-driven “intelligence war” focused on products and operations.
7 hours ago
DeeMoney CEO says trust will beat acquisition
CEO Phlaphongphanich said the industry is measuring the wrong things.
Thai financial institutions put price on bad strategy
From insurance to lending, the winners are those doing "less but gaining more" by prioritizing risk-adjusted returns over market share.
Banks must address fraud and usability gaps to unlock AI trust
Consumers expect real-time scam protection and personalised tools with trust gap remaining high.
Southeast Asian banks lose funding efficiency as pricing remains fragmented
Data-led segmentation and pricing discipline can reduce leakage and improve funding cost outcomes.
Why Thai finance firms push AI as human oversight limits automation
Executives say machines cannot make final calls without review in key processes.
Banks waste AI spending without workflow redesign as only 10% see gains
Embedding AI into operations and simplifying processes is key to cost-income gains in banking.
Thai insurers miss growth opportunity from concert goers
This is why Thai Setakij Insurance is looking beyond the standard travel-insurance model.
Why banks must become gatekeepers or accept commodity status
Global banking revenue is growing, but non-bank challengers will capture 35% of it by 2030.
ING's Philippine leaders advance AI strategy with sustainability focus
ING maintains a clear position that its AI strategy is grounded in responsibility and sustainability.
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Event News
Claims delays reshape customer loyalty patterns in Indonesia insurance sector.
Commentary
Asia’s 20% advantage: The simplification strategy rewriting banking from Singapore to Shanghai
Perth is emerging as an unlikely testbed for the future of global finance