Contributors
Chong-Win Lee
Chong-Win Lee is the Director of Avaya Contact Center Solutions across Asia Pacific and is based in Singapore. He is responsible for the overall strategy, growth and profitability of Avaya’s contact center business in Asia Pacific.
Chris Mead
Chris Mead, Regional Director at one of the world’s leading recruiting company. Hays in South East Asia
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AI adoption should be centered on financial inclusion, customer experience, and personalisation.
