Banking Technology
ANZ rolls out agentic AI CRM tool that will save bankers 1 month of time
ANZ rolls out agentic AI CRM tool that will save bankers 1 month of time
The new CRM consolidates data from 20 different platforms.
2 days ago
Only 1 in 10 banks see AI returns despite $97b spend by 2027
Data fragmentation and governance uncertainty plague most AI adoptions.
2 days ago
APAC BaaS market to reach $5.3b as embedded finance surges 148%
Regional revenue is set to climb from $4.44b in 2025 to over $12b by 2031.
APAC digital banking market to hit $5.12t by 2033
Market Data Forecast projects a 9.43% CAGR through the next decade.
India’s ESAF Small Finance Bank modernises onboarding and lending
It expects to optimise IT costs and see lower licensing costs.
Macquarie Bank launches new AI-powered chat agent
It can answer common customers' questions and requests and escalate to a team member.
Siam Commercial Bank to perform maintenance on international fund transfers
SCB Easy App users will not be able to use the service during this period.
Digital transformation starts with leadership
When employees understand the “why” behind a change, digitalisation becomes a shared journey rather than a top-down mandate.
Banks pour into digital asset infrastructure, Sygnum says
Self custody could shift $300b off platforms by end 2026.
Ant International and Google to soon enable AI checkout in chat
The UCP establishes a common language for agents and systems to operate together.
MUFG deploys real-time anonymization across unstructured data
On-premises processing keeps MUFG data off external clouds
Agentic AI to reshape Asian banking, report says
Agentic and multiagent AI boost banking efficiency and cut costs.
Singapore banking sector adapts to AI, digitalisation in 2026
AI adoption, talent demand, and digital skills shape banking 2026.
The future of Asian banking isn’t ‘AI-first’ – it’s ‘fearless-first’
The biggest temptation is to treat AI as a “bolt-on feature.”
MUFG plans role-based AI for the workplace
Humans will remain in control.
Singapore keeps retail out of crypto for now
The central bank is unlikely to change its stance in the next two to three years.
CBA pays $525,000 in penalties for data sharing contraventions
Some customers may have been unable to share certain data to accredited recipients.
Commentary
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Digital transformation starts with leadership