News

Insurance growth strains trust at claims stage

Insurance growth strains trust at claims stage

Claims delays reshape customer loyalty patterns in Indonesia insurance sector.
1 hour ago

Indonesia's financial sector urged to shift from expansion to resilience

The country’s 5% growth is no longer a green light for risk-taking, an economist warns.
1 hour ago

Citi targets APAC insurance investments with new senior hires

They have poached two BofA bankers to help lead its FIG group.
2 hours ago

Banks and insurers must chase AI value creation, not cost savings

They should consider AI as an operating system by itself, not whether it can write them a system.
2 hours ago

Margin pressure forces banks off board-rate deposit pricing

Deposit pricing strategies shift as competition tightens funding conditions.
2 hours ago

Insurers told tech alone won’t solve rising complexity in Indonesia

Indonesia’s insurance penetration remains low at 2.72% despite rapid AI adoption.
4 hours ago

Indonesian banks pursue SMEs, emerging affluent in fintech battle

Financial institutions are bracing for the ‘invisible banking' era.
4 hours ago

Why channel reliability trumps promotions in Indonesia's bank loyalty war

Consumers don't want e-channels that are constantly down or lags.
5 hours ago

Indonesia finance firms face narrowing window to monetise AI, BCG says

Financial institutions are entering a new AI-driven “intelligence war” focused on products and operations.
6 hours ago

HSBC Singapore adds health perks for Premier clients via IHH, Raffles Medical

They will receive access to IHH’s Parkway Shenton app and Raffles Medical’s MediWellness facilities.
8 hours ago

Philippine bank lending accelerates to 10.7% in March on business demand

Consumer loans grew at a slightly slower pace on less motor vehicle and salary loans.
8 hours ago

Payment failures cost Singapore merchants $12b annually

APAC merchants lose an estimated $75b in transaction value due to payment inefficiencies.
1 day ago

Taiwan card payments market set to hit $177.7b in 2026

The metro is set to accept contactless payments beginning July.
1 day ago

Global banks face slower growth as rate gains fade

JPMorgan remained the revenue leader.
1 day ago

CBA taps luxury label BEARE PARK to redesign frontline staff wardrobe

BEARE Park founder Gabrielle Pereira was a former banker herself, CBA said.
2 days ago

NAB names Connie Sokaris as group chief risk officer

Sokaris starts in her new role on 3 August 2026.
2 days ago