Retail Banking

UnionBank's Ana Delgado shares the secret to delivering superb customer experience
22 Apr 19
Learning, unlearning and relearning at a time of disruption is key.
Weekly Global News Wrap Up: US bank margins may have already peaked; Deutsche Bank could lose $1.7b in revenue from Commerzbank deal
17 Apr 19
And Credit Agricole and Santander are merging their custody and asset servicing arms.
Malaysia banks forge ahead with merger plans despite steeper capital rules
17 Apr 19
Banks can handle the surcharge as CET1 ratios of big lenders range from 12-15.5% in 2018.
Why you shouldn't miss ABF Retail Banking Forum 2019
17 Apr 19
Hear from the region’s top banking execs on how to stay ahead of changing industry trends.
Bank Negara Indonesia loan growth to slow to 13% in 2019
16 Apr 19
A moderation in private corporate and SOE loans will hit lending.
CIMB Singapore unveils pet insurance for dogs and cats
15 Apr 19
Policy plans start at S$74.90 per year.
Singapore bans reps from HSBC and UOB over fraud
12 Apr 19
Their cases involved deception, sales of fake products, and forgery.
Will India see more smaller bank acquisitions?
11 Apr 19
The proposed merger between Lakshmi Vilas Bank and Indiabulls Housing Finance could be the catalyst to change the tide.
Global News Wrap Up: Turkish banks struggle under growing bad loans; Societe Generale eyes cutting 1,600 jobs
10 Apr 19
And Standard Chartered slapped with $1.1b fine for sanction violations.
Thailand embraces facial recognition tech for e-KYC
10 Apr 19
FR is part of the broader shift towards the smart bank branch model.
OCBC CEO Samuel N. Tsien's salary up 10.42% to $7.90m in 2018
5 Apr 19
He enjoyed the second highest salary after DBS CEO.
Metrobank's 6.3% three-year bonds oversubscribed at $340m
5 Apr 19
Its initial target was at $190m.
Embattled Vietnamese banks take refuge in foreign investments
5 Apr 19
Japan-based J Trust Corp will buy a stake in Construction Bank for an undisclosed amount.
India could impose bad debt resolution rules on state banks: report
4 Apr 19
Lenders are hit with a total bad debt of $146b.
UOB CEO Wee Ee Cheong's salary rose 12.58% to $7.80m in 2018
4 Apr 19
The bank’s full-year profits rose 18% thanks to loan, card, trade, and fund management fees.
DBS CEO Piyush Gupta's pay rose 15.5% to $8.63m in 2018
4 Apr 19
The bank’s earnings hit a record high of $3.96b, up 28%.
Korean virtual banks succumb to net losses for two straight years
4 Apr 19
K Bank and Kakao Bank saw a combined net loss of $78m in 2018.
Will China soon cut banks' reserve ratio further?
4 Apr 19
Analysts weigh that an RRR cut is still needed considering liquidity conditions.
Japanese megabanks curb hiring amidst digitalisation drive
3 Apr 19
MUFG will cut new hires by 45% as it aims to halve the number of teller-operated branches.
Weekly Global News Wrap Up: Citi buys $6.4b mortgages from UK bad bank; Goldman Sachs slapped with $45m by UK watchdog
3 Apr 19
And Wells Fargo CEO Tim Sloan is stepping down.
Chart of the Week: Singapore banks' LDR slows to 104.6% as lending weakens
3 Apr 19
On the other hand, deposits grew at a near-two year high at 6.3%.
Regional gains boost Singapore bank loans amidst weakening domestic demand
2 Apr 19
Regional loan growth of 0.3% outpaced domestic loan expansion of 0.2%.
Korean banks urged to break heavy reliance on interest income
1 Apr 19
Non-interest related earnings made up 12% of 2018 profits.
Indian banks successfully dent bad loans in 2018
1 Apr 19
The NPL ratio fell to 10.8% from 11.5% the previous year.
Singapore firms with overseas ties could fall into global regulatory loopholes: Dow Jones
1 Apr 19
Despite a world-leading compliance regime, firms risk another 1MDB scandal by failing to assess malpractices of external links.
Hong Kong banks' loan growth slows to 3.03% in February
1 Apr 19
Trade finance loans fell for the sixth straight month to $60.86b.
Singapore bank loans grew 3.3% in February
29 Mar 19
However, consumer loans grew at the slowest pace since at least 2005.
Online hiring in Singapore banks up 12% in February
28 Mar 19
Job seekers must be passionate about consumer tech.
Japan Post Bank doubles savings cap
28 Mar 19
Customers can now deposit larger sums of money.
Bank Negara Indonesia opens strong as loans grow 18% in January-February
28 Mar 19
Investment loan growth hit 14%.
Malaysian banks' pre-tax profit hits $9.04b in 2018
28 Mar 19
Sector earnings grew at a slower pace due to higher MFRS9 provisions.
OCBC sets up board committee on ethics and conduct
28 Mar 19
It will be chaired by OCBC bank chairman Ooi Sang Kuang.
DBS CEO Piyush Gupta's pay rose 15.5% to $8.62m after record-high earnings year
28 Mar 19
The CEO also saw a $3.31m cash bonus.
China Construction Bank's Q4 profit falls to $6.02b
28 Mar 19
This represents the first quarterly decline in three years.
Citi targets 30% growth of APAC wealth management clients in 2019
27 Mar 19
The bank is tagetting 30% growth of Citigold clients in China.
Asset quality risks grow as Taiwanese banks grapple with China's slowdown
27 Mar 19
Delinquencies climbed in the overseas loans of cyclical sectors as well as loans to China and Southeast Asia.
Weekly Global News Wrap Up: Goldman-Apple deal targets mass market amidst shrinking trading revenue; Citigroup joins consumer payments battle
27 Mar 19
And here’s why banks and Silicon Valley fintechs clash over consumers’ data.
Chart of the Week: Loan re-pricing boosts Singapore banks' interest income
27 Mar 19
The net interest income of DBS and UOB may rise 9.3% and 7.4%.
Chinese megabanks extend profit decline as credit boom fades
27 Mar 19
Shanghai- and Shenzhen-listed banks are likely to see 6.7% increase in profit.
Chinese banks to offer preferential services for military personnel
26 Mar 19
ICBC, Bank of China and the Agricultural Bank of China are amongst the lenders offering discounted services to armed forces.

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Events Calendar

May 02
2019 Asian Banking & Finance Retail Banking Forum - Manila Leg
Parañaque A, Level 3, Makati Shangri-La
May 08
2019 Asian Banking & Finance Retail Banking Forum - Jakarta Leg
Sapphire Room, 3rd flr, Fairmont Jakarta
May 14
2019 Asian Banking & Finance Retail Banking Forum - Kuala Lumpur Leg
Johor 2, 5 Room, Lower Lobby, Shangri-La Hotel, Kuala Lumpur
May 16
2019 Asian Banking & Finance Retail Banking Forum - Bangkok Leg
Theatre II, 3rd flr, DoubleTree by Hilton
Jul 18
ABF Wholesale Banking Awards 2019
Singapore
Jul 18
ABF Retail Banking Awards 2019
Singapore
Jul 18
ABF Corporate and Investment Banking Awards 2019
Shangri-La Hotel Singapore
Aug 28
ABF Digital Payments Summit 2019
Hong Kong
Nov 19
ATMIA Asia ATM Innovation & Security Congress 2019
Shangri-La Hotel, Kuala Lumpur, Malaysia