Retail Banking

Why digital empathy is key to building a financial brand

Why digital empathy is key to building a financial brand

Ipsos says lenders financial institutions now compete with best-in-class platforms across all industries
26 minutes ago

Westpac urges greater social media accountability as personalised fraud spikes

The bank noted a sharp rise in “Hi Mum” and business email or invoice scams.
2 hours ago

New Zealand cards likely to hit 1.8% growth in 2026 as fee caps spur use

Rewards, discounts, and flexible payment schemes.
10 hours ago

SCB allocates $539m to finance 9 green hotel projects in Thailand

These will be developed by seven hotel groups.
1 day ago

MUFG breaks ground on new HQ with 2030 target completion

It will have a total floor area of about 169,000 square meters.
1 day ago

SMFG targets 15% ROTE with new medium-term plan and vision

It named IT transformation a major management priority.
1 day ago

Union Bank of Taiwan and Bank SinoPac enable JCB contactless payments

JCB cards can be used for public transportation in Japan and in overseas markets.
6 days ago

SMBC sells MANUBANK’s commercial banking unit to US’ Bank of Hope

Jenius Bank is not part of the transaction.
6 days ago

Mizuho Bank completes merger with research & tech unit

Research and consulting functions are now under the Mizuho Research Institute brand.
6 days ago

StanChart taps Deutsche Bank veteran as it unifies two CIB services

Ole Matthiessen will lead the unified global transaction services and digital assets team.

Vietnam lenders shift to behavioural data to judge loan applicants

They measure the sales, staff numbers, and inventory turnover in SMEs, for example.

Australia's Big Four banks face stage 3 loan risks as rates rise

Intense competition and rising costs are expected to reduce margins.

MUFG Bank and Hitachi expand NexGen to finance EV and charging assets

They plan to develop and scale special purpose vehicles to finance decarbonised transport.

APAC banks face 'tail risk' as climate data gaps undermine risk modeling

Banks must adopt simulation-based modeling to quantify the full spectrum of potential losses.

CIMB, SC Malaysia, and Bursa Malaysia roll out pilot to broaden Shariah investing

More than half of CIMB’s Malaysian financing book is now Shariah-compliant, it said.

Ping An Digital Bank unveils new branding reflecting deeper ties to insurer parent

It says it is the first Hong Kong digital bank to offer a full spectrum of insurance services.