Branch Banking
HSBC sued by Australian regulator for allegedly failing to protect customers from scams
HSBC sued by Australian regulator for allegedly failing to protect customers from scams
The regulator claimed HSBC's local operator received 950 unauthorised transaction reports.
Hong Leong Bank reimagines branches for digital era
The lender sees itself as a digital bank with a physical presence.
Deutsche Bank injects €571m to support India growth plans
It boosts the bank’s regulatory capital by 33% YoY.
Krungthai Bank temporarily closes 4 branches due to floods
One branch is separately closed due to suspended electrical supply.
Bank Negara Malaysia releases policy document on claims settlement practices
It mandates minimum standards for licensed insurers and takaful operators.
Krungthai Bank to temporarily shutter Thepprasit Road (Pattaya) branch
This is due to suspension of electrical supply.
Thailand’s Krungthai Bank temporarily closes two branches
They will resume normal operations on 22 April.
Japan’s SMBC opens a branch in India’s GIFT City
The branch is slated to open in the first half of 2024.
Empathy deficit erodes customers’ trust in banks
Customers who feel valued are willing to spend more for banking products.
Malaysia’s Alliance Bank opens new branch in Saradise Kuching
The branch has launched exclusive offers to commemorate the launch.
Weekly Global News Wrap: JPMorgan Chase to open more branches; EU banks make record payouts
And Portugal’s Novo Banco reportedly exploring potential tie-up with WiZink.
APRA notes declining deposit-taking branches, waits for senate inquiry to closures
Branch numbers have been declining by 37% since 2017.
Citibank Singapore launching new satellite wealth advisory hubs in 2024
The Parkway Parade hub and One Holland Village hub expands Citi’s physical footprints.
HSBC Singapore appoints new head of commercial banking
She previously held the role of head of global banking.
BPI eyes shifting branch agent role from transactions to advisory: exec
President and CEO TG Limcaoco said that BPI wants their branch agents to spend 70% of their time offering advice to clients.
Vietnam’s Techcombank opens two new HQs in Hanoi, Ho Chi Minh
The buildings are energy-efficient and wholly owned by the bank.
Why optimised office space unlocks more workplace value for banks
Mike Davis, Managing Director of Occupier Services for Asia-Pacific at Colliers, sheds light on the real estate strategies employed by banking and...
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ABF Corporate & Investment Banking Awards 2024 Winner: Vietnam Joint Stock Commercial Bank for Industry and Trade (VietinBank)
VietinBank won Project Infrastructure Finance Deal of the Year - Vietnam at the ABF Corporate & Investment Banking Awards 2024.
