Branch Banking
ANZ joins Bank@Post, allowing customers to bank at Post Offices
ANZ joins Bank@Post, allowing customers to bank at Post Offices
Customers can access the services beginning 1 October 2025.
Philippine central bank expands programme for easier exchange of mutilated currency
The Piso Caravan aims to improve coin circulation.
AEON Bank told to improve measures against money laundering and terrorism financing
Japan's FSA suspected the bank of having left 14,369 transactions unaccounted for.
Chinabank’s head office now powered by renewable energy
The shift to RE in two facilities reduces the bank’s indirect GG emissions by almost 20%
Siam Commercial Bank unveils new uniforms made of recycled fabric
The uniforms make use of plastic bottles.
HSBC sued by Australian regulator for allegedly failing to protect customers from scams
The regulator claimed HSBC's local operator received 950 unauthorised transaction reports.
Hong Leong Bank reimagines branches for digital era
The lender sees itself as a digital bank with a physical presence.
Deutsche Bank injects €571m to support India growth plans
It boosts the bank’s regulatory capital by 33% YoY.
Krungthai Bank temporarily closes 4 branches due to floods
One branch is separately closed due to suspended electrical supply.
Bank Negara Malaysia releases policy document on claims settlement practices
It mandates minimum standards for licensed insurers and takaful operators.
Krungthai Bank to temporarily shutter Thepprasit Road (Pattaya) branch
This is due to suspension of electrical supply.
Thailand’s Krungthai Bank temporarily closes two branches
They will resume normal operations on 22 April.
Japan’s SMBC opens a branch in India’s GIFT City
The branch is slated to open in the first half of 2024.
Empathy deficit erodes customers’ trust in banks
Customers who feel valued are willing to spend more for banking products.
Malaysia’s Alliance Bank opens new branch in Saradise Kuching
The branch has launched exclusive offers to commemorate the launch.
Weekly Global News Wrap: JPMorgan Chase to open more branches; EU banks make record payouts
And Portugal’s Novo Banco reportedly exploring potential tie-up with WiZink.
APRA notes declining deposit-taking branches, waits for senate inquiry to closures
Branch numbers have been declining by 37% since 2017.
Commentary
Generative AI revolution: Asian banks on the brink of a new era
Navigating the Future: Banking Supervision and Risk Management in Asia in 2025
Fighting Back: How the Philippines is Addressing the Surge in Fraud