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RETAIL BANKING | Staff Reporter, Hong Kong
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Hear from EY's Keith Lin as he talks about fintechs and the digital banking landscape

He will also join the panel discussion on the impact of digital banking on physical bank branches at the 2017 Banking Forum.

Keith Lin, is a FSO advisory partner based in Hong Kong focusing on capital markets, wealth and asset management. He is responsible for growing IT advisory, digital offerings and data analytics capabilities in the region.

Prior to joining EY, Keith was a business lead and vice president in Sapient Global Markets managing its capital markets business in North America.

Lin holds a Master degree of Engineering Management from Cornell University in New York, USA, a Bachelor degree of Computer Science from Brock University in Ontario, Canada and a Bachelor degree of Civil Engineering from National Taiwan University in Taiwan.

Since joining EY, he has been the driving for shaping digital and innovation offerings for Asia Pacific.

Lin is one of the thought leaders at the 2017 Banking Forum in Hong Kong, and he will discuss about The Digital Banking Landscape: Rise of the Fintechs. Find out more about him in this short Q&A:

What are your previous experiences and positions held that contributed to who you are as a banking expert today?
I have been working with the participants of the entire banking eco system. I used to lead a banking business unit covering the entire NA. This helped me see the whole picture and observe the progress of the industry. I recognized the major changes in business models were all driven by technology advancement. The movements of banking industry today is no exception – driven by digital capabilities and FinTech.

What are your key business philosophies?
Open to possibilities and focus on practicalities. Evolution starts at the recognition of the need for changes.

Can you give us a glimpse of what you will talk about at the 2017 Banking Forum?
I’ll be presenting on the insights around the digital banking landscape and how it’s evolving in light of new technologies and business models used by FinTechs in Asia, including Hong Kong. This includes the current consumer perception towards retail banks in Asia and how they remain relevant in this digital transformation age where customers are becoming more receptive towards alternative financial services providers.

With the rise of FinTech innovations, how do banks stay competitive and leverage innovations like robotics, blockchain and robo advice to help them in their digital transformation journey to retain and win over new customers?

Besides the presentation, I’m also participating in a panel discussion on the impact of digital banking on physical bank branches in Hong Kong

The 2017 Banking Forum will be held on July 26 at the Conrad Hong Kong.

If you are interested to attend, you may contact Nikki Quiniquini at nikkiq@charltonmediamail.com or at +65 3158 1386 ext 238.

To read the post-event coverages of the Retail Banking Forums held this year, click on the links below:

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