Discover the future of financial services with Smart Communications

Explore how Smart Communications can help financial institutions balance compliance and personalisation, and accelerate transformation.

The future of banking and financial services lies in achieving a balance of delivering a highly personalised and compliant experience. With the goal of advancing customer experience, Asian Banking & Finance is set to hold an executive roundtable titled “From Compliance to Personalisation: Advancing Banking & Financial Services Experience”, which will redefine how customer engagement and compliance converge.

Finance professionals are invited to participate in the event moderated by Simon Hyett, Contributing Editor at Asian Banking & Finance, and Norman Lim, Enterprise Account Director at Smart Communications in Asia, and scheduled on 26 February 2026, 12:00 p.m. to 2:00 p.m. SGT at The Fullerton Bay Hotel, Singapore.

Building on insights from Smart Communications’ 2026 Trends Report, this session will equip Asia’s leading financial services professionals to respond to rising customer expectations without compromising governance or agility. The discussion will explore how banks can integrate communication creation, workflow orchestration, and archiving to deliver compliant, customer-centric experiences at scale.

Participants will gain practical perspectives from the 2026 Trends Report, which underscores the role of AI‑ready data and incremental modernisation in accelerating digital transformation amid an increasingly competitive landscape.

Key takeaways will include how to balance innovation with rigorous regulatory adherence across customer communications, establish trusted and AI‑ready data foundations, and leverage integrated ecosystems and orchestration tools to empower banks. 

Don’t miss this opportunity to lead the evolution of banking and financial services in Asia. Be part of the conversation and reserve your seat now.

Register here and secure your place at the “From Compliance to Personalisation: Advancing Banking & Financial Services Experience”. For more information about the roundtable, you may contact the Asian Banking & Finance Events Team at +65 31581386 or [email protected].