Banking Technology
How CIMB used automation to raise staff productivity
How CIMB used automation to raise staff productivity
CIMB automated 10 processes in 2023, equal to 17,000 man-hour savings.
Data analytics key to SEA digital banks' profitability and retention
After the initial novelty and rewards, digibank users are likely to revert to their old bank.
NAB customer alerts lead to 17% decline in scam losses
Customers are said to have abandoned $100m in possible scam payments.
How GoTyme kiosks transformed grocery stores into banking hubs
The digital bank onboarded two-thirds of its 3.4 million users through supermarket kiosks.
Evolving AI enhance conversational banking efficiency
It also boosts banking revenue significantly.
APAC banks face 2.5 million shortage of skilled cyberstaff
Banks may not have the right people in-house to mitigate them.
SCB’s Easy and Mae Manee apps temporarily unavailable on select dates
SCB is upgrading its Easy App.
Bangkok Bank announces temporary closure of digital, payment services on 6 July
Debit and credit cards won’t be able to use their cards for transactions during the period.
Techcombank's AI push delivered 52 million financial insights in 2023
The bank said it has given 52 million personalised financial advice to customers.
LinkAja enhances security amidst digital payment growth
Focus on security measures and strategic partnerships to bolster reliability and trust.
Financial firms to raise gen AI spending as they seek growth benefits
Despite hype, gen AI spending is low in 2023, at around $400,000 at its highest.
Tokenisation of financial assets growing, but still in early stages
It enables a more transparent and standardised lending life cycle, says analysts.
Taiwan’s CTBC Bank unveils new private banking platform
The bank will use the new platform to offer products and services to Hong Kong in Singapore.
Comarch aims to bridge Asian banks’ innovation with wealth needs
The Polish tech firm is looking to help banks build their wealth management platforms.
Hong Kong’s ZA Bank unveils stock rebate programme
Users can also collect a big-name US stock worth up to $77.77.
Japan’s SMBC and Asuene to offer decarbonisation management solutions
SMBC and Asuene floated plans to expand globally.
Hong Leong bank boosts efficiency and personalisation with AI
AI's role in personalising banking services and streamlining processes highlighted.
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1. HSBC, Juspay unveil acquiring platform for merchants 2. Banks see sharp drop in cheque use ahead of 2027 phaseout 3. Hang Seng Bank names former HSBC Hong Kong chief CEO 4. DBS named Southeast Asia's most valuable brand in 2025 5. UOB sees rising trade finance demand in ASEAN and Greater ChinaResource Center
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Experts explored how hybrid multi-cloud strategies and interconnected data centres are shaping the future of banking in the region.
