Hua Nan Commercial Bank
How does Taiwan’s bilingual push enhance the competitive edge of its banks?
How does Taiwan’s bilingual push enhance the competitive edge of its banks?
We spoke with local banks and the regulator to ask how the bilingual services enhances the financial industry's global competitiveness.
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BCG’s Tushar Agarwal emphasises that transformation relies on mobilising people and understanding their motivations
He highlights the importance of cultural context, workforce mobilisation, and data-driven strategies in financial sector innovation.