Chong-Win Lee

Chong-Win Lee is the Director of Avaya Contact Center Solutions across Asia Pacific and is based in Singapore. He is responsible for the overall strategy, growth and profitability of Avaya’s contact center business in Asia Pacific.

Contact Information:
Website: View
LinkedIn: View
All Posts:
Back to contributors.
Join the community

Thought Leadership Centre

SAP S/4HANA Cloud Public Edition: A modern cloud ERP solution

SAP BTP: The foundation for financial services innovation

In Association with

Most Read

1. Wealth clients shift focus from returns to retirement security 2. Built to last: How Japan is approaching the cross-border payments challenge 3. ASIC holds $1.93b in unclaimed funds from old financial accounts 4. Mizuho clarifies ‘no decision yet’ on Rakuten Bank investment 5. DBS to hire over 500 young talent in 2026 amidst AI push

Resource Center

Loyalty in Banking: How can banks distinguish their services, secure customer loyalty, and strengthen their brands?

Navigate the great inflection point: How Corporate and Investment bankers can rise to meet new pressures and new players

The APAC Lending Paradox: Why strategy is clear, but execution is everything

Shaping the Future of Banking: An Exploration of ASEAN Trends and Transformations

Comarch AI-driven digital solutions enable better, more personalised banking

Banking in a Volatile Economy & Navigating Uncertainty

Bridging The Gap: A Survey On Alternative Financing

Print Issue

Read Here
Advertise
Sign Up

Awards

Jul
02

ABF Retail Banking Awards

Jul
02

ABF Wholesale Banking Awards

Events

Jul
01

Asian Banking & Finance and Insurance Asia Summit - Singapore - July 1, 2026

Nov
05

Asian Banking & Finance and Insurance Asia Summit - Hong Kong - November 5, 2026

Event News

BSN eyes retail and gold to push beyond mortgage-heavy roots
Islamic Banking BSN eyes retail and gold to push beyond mortgage-heavy roots
It is wading downstream from mortgages to lend to developers, hardware stores, and the likes.
Insurance growth strains trust at claims stage
Insurance growth strains trust at claims stage
Indonesia's financial sector urged to shift from expansion to resilience
Indonesia's financial sector urged to shift from expansion to resilience
Banks and insurers must chase AI value creation, not cost savings
Banks and insurers must chase AI value creation, not cost savings

Videos

Asia-Pacific deal values drop to $127 billion after major tariff shock

Asia-Pacific deal values drop to $127 billion after major tariff shock

Fragmented rules and AI push banks to overhaul controls

Fragmented rules and AI push banks to overhaul controls

Wealth managers shift toward portfolio advice

Wealth managers shift toward portfolio advice

Philippine agriculture needs productivity-led reforms

Philippine agriculture needs productivity-led reforms

View more videos

Partner Sites

Retail Asia
Retail Asia
Asian Business Review
Asian Business Review
Hong Kong Business
Hong Kong Business
Singapore Business Review
Singapore Business Review
Asian Power
Asian Power
Insurance Asia
Insurance Asia
Healthcare Asia Magazine
Healthcare Asia Magazine
Real Estate Asia
Real Estate Asia

Commentary

Banking Technology

Built to last: How Japan is approaching the cross-border payments challenge

Wholesale Banking

Asia’s 20% advantage: The simplification strategy rewriting banking from Singapore to Shanghai

Financial Technology

Perth is emerging as an unlikely testbed for the future of global finance