Contributors

Siow Hwei Liew

Siow Hwei is the Director of BNP Paribas Securities, Head of the Business Implementation and Change Management covering Asia. In this role, she is instrumental in establishing the governance structure of the new function with the objective of leading the team to transition clients’ back-end processes successfully and instituting efficient change programs. 

Sisi Liao

Sisi Liao is a Senior Financial Researcher at the Lafferty Group.

Sofia A. Johan

Sofia A. Johan is an Adjunct Professor at Schulich School of Business and Extramural Research fellow at Tilburg Law and Economics Center, University of Tilburg

Somkrit Krishnamra and Ho Kok Yong

Somkrit is a Partner leading Deloitte's Financial Services Industry in Thailand. He has over 14 years of combined audit and advisory experience. He specialises in accounting standards, bank regulations, and system implementation of regulations in financial sector.

Kok Yong is the Financial Services Industry Leader for Southeast Asia and is an Audit Partner with Deloitte Singapore. He has more than 20 years of public accounting experience involving the financial audit of multinationals and local companies. His audit clients span across a diversified range of industries. He is also responsible for leading teams in the provision of advisory services in Southeast Asia and Singapore.

Sriram Natarajan

Sriram Natarajan is currently Chief Operating Officer of Quattro Risk Management. He is a payments industry expert with more than 22 years of experience in Credit and Risk with a focus on Cards/Payments, Retail Banking and Consumer Lending across various global markets.

Stella Tang

Stella Tang is the Managing Director of Robert Half in Singapore.

Stephen Rosling

Stephen Rosling is Co-Founder and Director of TCF Matters, a new international training and consultancy firm specialising in the audit and implementation of consumer protection regulations. He has worked in the financial services sector for over 25 years.

Steve Bertamini

Steve Bertamini is CEO at Standard Chartered Bank.

Steve Hensley

Steve Hensley is Executive Vice-President of Global Sales for KAL ATM Software, the world’s leading provider of software for ATMs.

Stuart Beaumont

Stuart Beaumont is the Global Head for Distribution Transformation and Voice & Virtual at Standard Chartered Bank. Based in Singapore, Stuart is responsible for transforming service delivery and improving service standards in the bank’s Client Contact Centres. He provides strategic direction to over 5,000 employees across 23 locations in Asia, Africa and the Middle East.