Leong Chee Tung and Emily Loo

Leong Chee Tung is the lead consultant in Gallup Singapore. He manages consulting teams who work on improving businesses and governments across South-east Asia.

Emily Loo is a consultant with Gallup and works extensively with Gallup's financial services clients across Asia. 


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Resource Center

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The APAC Lending Paradox: Why strategy is clear, but execution is everything

Shaping the Future of Banking: An Exploration of ASEAN Trends and Transformations

Comarch AI-driven digital solutions enable better, more personalised banking

Banking in a Volatile Economy & Navigating Uncertainty

Bridging The Gap: A Survey On Alternative Financing

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Awards

Jul
02

ABF Retail Banking Awards

Jul
02

ABF Wholesale Banking Awards

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May
13

Asian Banking & Finance and Insurance Asia Summit - Indonesia - May 13, 2026

Jul
01

Asian Banking & Finance and Insurance Asia Summit - Singapore - July 1, 2026

Nov
05

Asian Banking & Finance and Insurance Asia Summit - Hong Kong - November 5, 2026

Event News

Thai financial institutions put price on bad strategy
Thai financial institutions put price on bad strategy
From insurance to lending, the winners are those doing "less but gaining more" by prioritizing risk-adjusted returns over market share.
Banks must address fraud and usability gaps to unlock AI trust
Banks must address fraud and usability gaps to unlock AI trust
Southeast Asian banks lose funding efficiency as pricing remains fragmented
Southeast Asian banks lose funding efficiency as pricing remains fragmented
Why Thai finance firms push AI as human oversight limits automation
Why Thai finance firms push AI as human oversight limits automation

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Fragmented rules and AI push banks to overhaul controls

Fragmented rules and AI push banks to overhaul controls

Wealth managers shift toward portfolio advice

Wealth managers shift toward portfolio advice

Philippine agriculture needs productivity-led reforms

Philippine agriculture needs productivity-led reforms

Banks strengthen cyber resilience through integration

Banks strengthen cyber resilience through integration

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Perth is emerging as an unlikely testbed for the future of global finance

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Buy now, worry later: The hidden cost of BNPL

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Why most banks are struggling with AI, and what the smart ones are doing differently