HKMA study identifies AI and data analytics as key banking skills

Another key finding is the importance of a collaborative approach across the industry.

Artificial intelligence, data analytics, cybersecurity, sustainable-finance risk management and regulatory compliance as the most critical skills for the banking sector in the period 2026 to 2030, according to Hong Kong institutions.

A new industry study, titled “Capacity Building for Future Banking 2026 - 2030,” led by the Hong Kong Monetary Authority (HKMA), the Hong Kong Association of Banks and the Hong Kong Institute of Bankers showed a growing demand for human-machine interaction capabilities and human-centric soft skills such as creativity and cross-cultural relationship building. 

It stresses the need for well-rounded professionals who can adapt to the rapid changes in banking operations whilst acquiring specialised expertise through targeted training.

Another key finding is the importance of a collaborative approach across the industry to strengthen capacity building. 

This includes promoting local professional qualifications, aligning reskilling and upskilling efforts, and supporting continuous learning.

The study follows a previous review covering 2021 to 2025 and reflects survey responses and discussions with stakeholders across the banking industry.