Consumers are willing to trade their personal info for more tailored service offerings, says Accenture's Paul Ng.

Mastercard has collaborated with fintechs that meet the underserved's financial needs.

UOB’s mobile-only bank makes use of personalization to attract Thailand, Indonesia’s tech-savvy generation.

The platform also allows merchants to effectively manage expenses.

Joel Fastenberg talks about how Citi rose to the challenge of digitization, work-from-home and diversity.

Lenders are relying too much on past risk data and numbers instead of long-term growth prospects.

The consortium is going big with its dream of meeting the underserved youth’s financial needs globally.

The bank’s slogan of co-creation belies a strong charm offensive of attractive deposit rates.

Bank BRI recorded $33.5m in transaction value from local MSME exports in 2019.

This is the bank’s first branch to have an interactive screen.

Small banks could lose market share as digital newcomers target underserved segments.

Singapore alone houses hundreds of fintech companies, ramping up competition.

The bank is gearing up its tech and customer-employee experience as neobanks loom.

The platform generates a credit scorecard in just one second, based on 1.3 million features from opt-in smartphone metadata.

They are charging 0.5% from merchants who use their services as subscriptions soar.

Products need to be sustainable and scalable to meet the needs of the unbanked.

Fintechs may tap into US$9.07t (¥984t) of individual cash sitting in banks, says the Tokyo Metropolitan Government.

Heavy investments in technology will mean nothing without investing in manpower, according to experts.

Incumbents are building up capabilities and forging partnerships with former foes to stay competitive.