Their own digital wallets were built around customers’ payment preferences.

The AI-powered IRA 2.0 can identify customers, carry conversations, and guide them to specific counters based on their intended transactions....

With the number of API calls ballooning twentyfold in 2017, could it be the biggest API platform in Asia?

Banks should strategise solutions and create lasting value propositions amidst the threat of cyber attacks.

Over 250 trophies were awarded to winning banks and insurers.

Find out how the bank is developing its digital channels and systems architecture.

The country’s slowing economy is about to squeeze banks’ profits and drive even greater costs.

He talks about creating a better banking ecosystem whilst providing customers convenient experiences.

Rolling out a facial recognition system in its Premier Banking business, the bank aims to personalise and elevate customer banking experience....

41% of customers now prefer to interact with their banks online.

He reveals how the bank specialises in China-Europe network connectivity.

Chatbots, data analytics, and open banking remain the main challenges in 2018.

By valuing the combination of different individuals in the team, she notes positive results for the company.

Evolving developments in the sector are forcing banks to rethink their strategies.

What does it take to become a respected female leader with two roles in one of Asia’s biggest banks?

He also reveals how digitisation is vital to improving customer experience.

He also revealed some of the recent technological innovations launched by Standard Chartered India.

The global economy could lose over US$120b.

The new tool lets relationship managers provide clients with personalised investment advice instantly.