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Citibank named top bank in Singapore customer experience study

Citibank named top bank in Singapore customer experience study

Its net promoter score rose 35% in 2021 from end-2020.
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1. Asia’s banking elite celebrated at Asian Banking & Finance Awards 2026 2. AI governance failures threaten banks’ returns 3. Banks must ditch one-size-fits-all as HNW and affluent clients diverge 4. Trust Bank taps ecosystem to fuel digital banking growth 5. AI oversight gains urgency as deepfake scams surge 2,000%

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Loyalty in Banking: How can banks distinguish their services, secure customer loyalty, and strengthen their brands?

Mastering IT efficiency and compliance in finance

Navigate the great inflection point: How Corporate and Investment bankers can rise to meet new pressures and new players

The APAC Lending Paradox: Why strategy is clear, but execution is everything

Shaping the Future of Banking: An Exploration of ASEAN Trends and Transformations

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Asian Banking & Finance and Insurance Asia Summit - Hong Kong - November 5, 2026

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Digital banks bet on AI to unlock outsized ROI
Digital banks bet on AI to unlock outsized ROI
However, AI is everywhere except in ROIs.
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Insurance Human oversight remains central as insurers adopt agentic AI: valantic
Cathay United Bank Taiwan honoured with three wins at the Asian Banking & Finance Retail Banking Awards 2026
Co-Written / Partner Cathay United Bank Taiwan honoured with three wins at the Asian Banking & Finance Retail Banking Awards 2026
Beyond the Vault: How FGA Trust Is Redefining What a Trust Company Can Do
Co-Written / Partner Beyond the Vault: How FGA Trust Is Redefining What a Trust Company Can Do

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ANEXT Bank taps embedded lending to grow SME credit reach

ANEXT Bank taps embedded lending to grow SME credit reach

Broad bank freezes cut scams but block rent payroll and medical payments too

Broad bank freezes cut scams but block rent payroll and medical payments too

SEA travel rebound splits bank payments between cards, wallets, and experiences

SEA travel rebound splits bank payments between cards, wallets, and experiences

Neobanks serve 1 billion customers but lending gap keeps profit out of reach

Neobanks serve 1 billion customers but lending gap keeps profit out of reach

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Asia is leading payments modernisation and banks can't afford to fall behind

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Investing in an inefficient market

Platinum cards, paper-thin compliance?

Banking Technology

Energy price volatility highlights structural gaps for managing FX risk in APAC

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Asia’s electronic markets reach an inflection point of transformation

Cards & Payments

Tokenisation in the Philippines: The consumer is ready, but is the infrastructure?