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FSIs struggle to meet rising consumer expectations on finance
FSIs struggle to meet rising consumer expectations on finance
Consumers demand more personalised financial wellness solutions, pushing FSIs to enhance automation.
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1. HSBC GPB appoints Ann Ling as APAC head of wealth planning and advisory 2. Japan’s SMBC invests in biotechnology fund 3. Hong Kong, China launch Payment Connect for faster cross-border payments 4. Metrobank names Renato De Borja, Jr. as head of financial & control sector 5. PBCOM appoints new treasury trading team headResource Center
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Fintech solutions must be tailored to keep pace with evolving customer needs – Kearney’s Kevin Kwek
He emphasised that balancing innovation with sustainability is now key to fintech’s growth trajectory.