, China

HSBC Bank (China) Company Limited earns two wins at Asian Banking & Finance Retail Banking Awards 2025

The company was recognised for accelerating its growth and cementing leadership in wealth management. 

HSBC Bank (China) Company Limited (“HSBC China”) reaped awards at the Asian Banking  & Finance Retail Banking Awards 2025 as it was hailed the recipient of the International  Retail Bank of the Year – Mainland China and Wealth Management Platform of the Year – Mainland China. 

Leading International Wealth Manager 

In 2024, HSBC China progressed in its goal of becoming the leading international bank and wealth manager for affluent and high-net-worth (HNW) customers. 

The bank used its strong wealth management capabilities and was able to complete the acquisition of Citi’s retail wealth management portfolio in mainland China, covering 11 major cities. This portfolio complements the bank's growing set of wealth businesses in the market, demonstrating its commitment to the Chinese market and to helping clients diversify their assets and enhance their long-term returns. 

The bank opened new flagship branches in Shanghai, Wuxi, and Ningbo in 2024, followed by additional openings in Shenzhen, Chengdu, Beijing, Hangzhou, and Guangzhou in the first half of 2025.  

It also held the Investor Wealth Summit 2024, which brought together over 50 influential leaders from across sectors. The event attracted nearly 1,000 in-person HNW attendees, a  2.9x increase year-over-year, and over 1.7 million livestream views.

Moreover, HSBC GPB China expanded operations in six cities and has achieved an outstanding YoY growth in client relationships and record sales in trust advisory and asset management services. 

The bank introduced a bunch of alternative investment strategies, expanded partnerships with top global asset managers, and offered exclusive products like distressed credit and semi-liquid private equity funds. 

In terms of customer engagement, HSBC’s Chief Investment Office had hosted 76  investment events and reached over 6,500 clients with timely market insights. 

With HSBC Qianhai Securities, the bank deepened its services for HNW and UHNW clients.  The launch of the “1+1 Proposition” with HSBC Hong Kong is aiming to provide seamless cross-boundary services and product access. 

HSBC China has further solidified its leading position among the foreign banks in the WMC  (Wealth Management Connect) NB (Northbound) product offerings. HSBC China carefully  selected top-tier institutions for product cooperation, including Bosera, E Fund, Guang Fa,  ICBC CS, etc., to provide a full spectrum of offerings, which covers MMFs, fixed income and equity biased funds including sectors of consumption, healthcare, technology, infrastructure,  energy, etc. to provide clients with a wide range of choices. 

Furthermore, its new platforms, such as smart business intelligence tools, a WeChat-integrated CRM (Customer Relationship Management) system, and an IELTS-focussed education platform, enhanced customer engagement and frontline operations.

Notably, HSBC’s Net Promoter Scores (NPS) saw strong growth across channels, especially in mobile banking. 

Additionally, HSBC’s International Education Festival 2024 engaged about 6,000 clients and  150+ partners in mainland China’s tier-1 cities, showcasing its support for families seeking children’s global education opportunities. 

HSBC China also ranked amongst the top 100 local unit trust distributors and remains the only international bank on the list. [Source: Asset Management Association of China] 

Offshore Strength and Onshore Innovation 

In an effort to become a leading international wealth manager, HSBC took major strides in  2024.

It has expanded its services to meet the growing demand for diversified global asset allocation amongst affluent and high-net-worth clients. The complete acquisition of Citi  China’s retail wealth management portfolio marks another milestone in HSBC’s expansion plans in mainland China and demonstrates HSBC’s commitment to helping clients diversify their assets and enhance their long-term returns. 

In the same year, HSBC China enhanced its product suite and advisory capabilities through strengthened partnerships with HSBC Life, HSBC JinTrust, and HSBC Qianhai Securities. It also partnered with 7 of the world’s leading asset managers, including BlackRock, Fidelity,  and JPMorgan, and teamed up with 7 of the top domestic fund houses and the top 2 global private equity firms to offer top-tier investment options. 

HSBC China reinforced its offshore leadership by offering many QDII funds, plus QDLP,  MRF, and local funds with offshore exposure; coverage across 8 global markets, 10 sectors,  and 10 investment strategies such as long-short equity, private credit, and macro funds; and industry accolades for two QDII funds: HSBC Portfolios - World Selection and BlackRock  World Technology Fund. 

Onshore, meanwhile, HSBC China launched multiple digital-only local mutual funds and wealth management products to expand market reach and rolled out a few new alternative strategy products. 

The bank further expanded fixed income offerings via structured notes and bonds and introduced comprehensive family trust advisory services for wealth succession planning. 

It also issued a few ESG-themed funds and multiple ESG-related structured deposit products.

HSBC China continues to sharpen its edge in wealth management through data-driven strategies. As global markets evolve, the bank remains focussed on helping clients capture internationalise asset allocation opportunities whilst planning for long-term financial success. 

Asian Banking & Finance Retail Banking Awards recognises the outstanding entities in the  retail banking landscape, and serves as a platform to highlight their innovative solutions,  retail products, digital banking breakthroughs, and exceptional customer experiences.

The ABF Retail Banking Awards is presented by Asian Banking & Finance Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be recognised for your company's cutting-edge products, services, and solutions that made a positive impact on your customers, please contact Julie Anne Nuñez-Difuntorum at [email protected].

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