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Why aren’t banks serious about creating value for their customers?
Why aren’t banks serious about creating value for their customers?
By focusing on operational excellence, a path to creating value for their customers, banks could build customer loyalty, increase earnings while reducing fees charged to recover transaction costs.
Hiring hotspots in Asian banking and finance in 2Q13
Internal Auditors, Cost Accountants and Relationship Managers are among the candidates in hottest demand this quarter across Asia, according to the Hays Quarterly Hotspots.
This is how Display Cards revolutionize bank cards in Asia
Earlier this year, Standard Chartered Bank launched a novel display card solution in Singapore. While the card looks and functions like a regular payment card – debit, credit and ATM - the Display Card has touch-sensitive buttons and an embedded LCD screen, combining features such as EMV payment, One-time Password (OTP) generation and transaction signing for e-banking.
What Asian banks need to know about customers' trust and fair treatment (Part 1)
Even though the principles of financial services consumer protection have been around in Asia for a number of years, there seems to be little desire to embrace the concepts of fair treatment as a strategic tool to reduce the risk of poor customer outcomes.
Citi appoints Dylan Halterlein as Asia Pacific head of Delta One product
In a statement, Citi announced the appointment of Dylan Halterlein as Managing Director and Asia Pacific Head of its Delta One product. He will report regionally to James Boyle, Asia Pacific Head of Equity Trading, and Joseph Chang, Asia Pacific Head of Prime Finance, and globally to Mike Pringle, Global Head of Equity Trading.
Standard Chartered names Alvaro Patron as head, global corporate sales, financial markets
According to a release, Standard Chartered has appointed Alvaro Patron as Head, Global Corporate Sales, Financial Markets. Alvaro will be based in Singapore, reporting to Christian Wait, Global Head of Sales, Financial Markets.
Citi launches new information technology technology called Open Ai
Learn what it can do for alternative investment clients.
Asia's top 1000 corporates dissatisfied with Asian banks' transaction banking products
It's a very alarming trend.
Standard Chartered appoints Petter Sternby as head, SEA financial institutions strategic coverage
He joined the bank on April 8.
5 things Citi's new trade finance interactive solution allows clients to do
It was developed by Citi Innovatin Lab in Singapore.
Standard Chartered appoints Chris Allington as global head, FX
In a statement, Standard Chartered announced the appointments of Chris Allington as Global Head, FX, and Neh Thaker as Global Head, Options & Platforms. Chris was most recently Head of FX, West and FX Options, and Regional Head, FXRC, Europe & Americas. He joined Standard Chartered in 2010 and was based in London. In his new capacity, Chris will take an increased leadership role with responsibilities across all FX products, and with teams across the Bank to deepen client relationships and accelerate the growth of our FX business. Chris continues to report to Nitin Gulabani, Global Head, FX, Rates & Credit, and will be based in Singapore. This appointment takes effect immediately. Neh joins the Bank as Global Head, Options & Platforms. In this newly created role, Neh will be responsible for overseeing the risks and driving the growth and product development of the Bank’s options business across the Financial Markets business. He joins from Bank of America Merrill Lynch where he has worked his entire career and most recently in a similar global role for structured products. Neh is also based in Singapore and reports to Nitin. Commenting on the appointments, Nitin Gulabani, said, “I am very pleased to have Chris take up a bigger role, and at the same time welcome Neh to the Bank. Chris’ experience and knowledge of the Bank will allow him to add even more to the FX business, while Neh’s skills will greatly complement the development of the business going forward.”
Singapore to replace Switzerland as the bank for the super-rich
To become top destination for the wealth of the world's richest by 2020.
StanChart to acquire custody business of Absa Bank
It will also manage its trustee business.
There's no stopping Asian bank's digitalisation
When it comes to Asia, digitalisation is crucial for businesses to succeed. No matter what the industry, sector or location, companies must be both online and mobile to deliver the experience their customers expect.
Privatising money in Asia
Many commentators have pointed out the circle of money that is quantitative easing and which has been responsible, ultimately, for the record highs observed this year of the Dow Jones and FTSE equity indices. Central banks print money, which is used to buy government bonds.
Six elements of a successful mobile wallet strategy for financial institutions
Mobile wallets will be the next battleground among businesses from various sectors – including financial institutions (FIs) in the fight for ownership of the consumer relationship. 2012 witnessed the introduction of myriad mobile wallet trials, and the mobile wallet wars will only continue to grow in 2013 and beyond.
Here are the 2 secrets to the success of OCBC's bancassurance business
Sales increased 160% to $268 million in 2012.
Commentary
The Asian connection: China's path to sustainable growth