ABF IA Summit

The event will feature insights from industry figures at AmMetLife, CIMB Trustee Group, Simon-Kucher, and Generali Insurance Malaysia Berhad. 

Discussions will be led by industry leaders from McKinsey & Company Vietnam, Ipsos Vietnam, and Ipsos in APEC

Leading industry figures from BSP, BPI, Singlife, BDO, Malayan Insurance, and Allianz PNB Life assemble to discuss risk management, data-driven personalisation, and other key issues. 

They also need to invest strategically in security and adapt culture from the top down, experts said.

Most institutions simply follow central bank moves, offering the same rates to broad customers.

It can reduce compliance burdens, but only if they are designed to be simple, trusted, and interoperable. 

Real-time handling and monitoring is the way to go.

An ABF Summit keynote challenged how banks begin customer interactions.

Research shows that 70% of wealth managers believe AI enhances.

DBS' 300,000 wealth clients are increasingly embracing FX and precious metals, said Rohit Meena.

There has been a notable 80% reduction in contact centre handling times.