ABF IA Summit

Most institutions simply follow central bank moves, offering the same rates to broad customers.

It can reduce compliance burdens, but only if they are designed to be simple, trusted, and interoperable. 

Real-time handling and monitoring is the way to go.

An ABF Summit keynote challenged how banks begin customer interactions.

Research shows that 70% of wealth managers believe AI enhances.

DBS' 300,000 wealth clients are increasingly embracing FX and precious metals, said Rohit Meena.

There has been a notable 80% reduction in contact centre handling times.