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How Hong Kong’s livi bank aims to make banking more rewarding
How Hong Kong’s livi bank aims to make banking more rewarding
They are amongst the first bank in the city to roll-out buy now, pay later services.
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BCG’s Tushar Agarwal emphasises that transformation relies on mobilising people and understanding their motivations
He highlights the importance of cultural context, workforce mobilisation, and data-driven strategies in financial sector innovation.