Change Alley Mall
CIMB Singapore rebrands Change Alley Mall to CIMB Plaza
CIMB Singapore rebrands Change Alley Mall to CIMB Plaza
The bank’s new centre has been refurbished with lounges for affluent banking clients.
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BCG’s Tushar Agarwal emphasises that transformation relies on mobilising people and understanding their motivations
He highlights the importance of cultural context, workforce mobilisation, and data-driven strategies in financial sector innovation.