Krungthai Bank launches new internet service

Krungthai Bank rolled out an innovative Internet-based banking service under the name KTB netbank.

Dubbed “the future of banking,” KTB netbank offers customers integrated one-stop services that are safe, convenient and easy to use along with higher deposit interest rates and lower fees than normal banking channels. To mark the new service’s launch, the bank is offering an iPad 2 to the first 10,000 customers who open a NetFixed deposit account to use as a tool for accessing KTB netbank services.

KTB president, Apisak Tantivorawong revealed that in accordance with KTB’s vision of being the most convenient bank in the market, the bank seeks to provide superior customer care to all clients, from key accounts to SMEs, from public sector clients to retail customers. In terms of retail customer care, the bank has incorporated state-of-the-art technology to make its services even easier and more convenient to use.

“We have developed a system that offers customers even more ease when using our services,” says Apisak. “Customers only need to visit our physical branch once, to open an account. Thereafter, you can do all your banking transactions on KTB netbank, including opening additional accounts, applying for bank cards, and using account services such as deposits, intrabank and interbank transfers, scheduled transfers, payment for goods and services, mobile phone top-ups, and balance checking. All these services are available at lower fees than those charged by our physical branches. You can also view your account statements online without using a passbook. And most importantly, KTB netbank customers can take advantage of our special high-interest deposits, which are available in three types: NetSavings, NetSpecial Savings offering an interest of 0.50% over normal savings deposits, and NetSmartFixed.”