It has partnered with fintech firm Finastra to digitise its operations.
Vietcombank has tied up with fintech firm Finastra to automate its trade finance operational processes, according to a press release.
Through Finastra’s Fusion Trade Innovation Solution, the bank’s front-to-back operations, risk management processes, integration and access to multi-channel solutions will be streamlined.
As the solution works in unison with Fusion Corporate Channels, it will provide digital self-service through a corporate-centric online or mobile application to improve overall customer experience.
“Customers will be able to gain a 360-degree view of their transactions with a single point of access, allowing them to optimize working capital and automate administrative tasks and transaction enquiries,” the release added.
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