, China

China Construction Bank beats peers with internet offerings

Its conversion rate for online customers is 57%.

CCB has done more to develop its retail client base, with the best conversion rate for online and mobile banking customers, at 57% and 47%, according to CLSA. 

"The high penetration sets the foundation for more internet finance transaction and fee business. It is one of two banks that break out its e-banking fees, signalling its ambition in the new economy," says CLSA's head of China financial research Patricia Cheng.

"While e-banking makes up only 6% of total fees, the effort is commendable. It is especially important as China seeks to restructure its economy towards more consumption. This also helps offset some earnings pressure from the traditional lending business, where NIM contraction and NPLs are overhangs," adds Cheng.

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