Banking Technology
Hang Seng Bank takes the lead in shaping a seamless customer experience with BERI and One Collect
Hang Seng Bank takes the lead in shaping a seamless customer experience with BERI and One Collect
The bank’s key focus will be on harnessing the power of fintech to bring more breakthroughs in digital services and channels.
Hong Kong consumers more willing to share data than UK and Germany: survey
Consumers are willing to share income, location, lifestyle habit data in exchange for tailored offers.
Three's a crowd: Shinhan and fintech unicorn Viva Republica leap into Korea's internet-only banking race
The partnership will have immediate access to 11 million users of e-payment app Toss.
OCBC Pay Anyone joins order-ahead app Waitrr
OCBC’s app will automatically launch once customers select their meals.
Thailand Post unveils self-service kiosks in rural areas
It will also launch its withdrawal services by Q2.
Banks struggle with millenials' use of messaging apps
2 in 5 APAC millennials contact their RMs through chat application in Q2 2018.
Neih hou ma: Standard Chartered Hong Kong's new chatbox understands Cantonese
Stacy is available on mobile app and in StanChart's website.
Korean banks' employee numbers drop 9.2% in 2018
The rise of mobile and online banking meant less branch staff.
Japan banks bid goodbye to centuries-old tech in paperless shift
Hanko or personal stamps are being phased out.
Krungsri Bank unveils facial recognition technology for deposit account opening
It plans to expand the tech to customers opening passbooks via mobile app by Q2 2019.
OCBC Bank launches token feature on their app
The rollout started in Singapore last month.
Philippine banks embrace real-time electronic fund transfer system
Both Instapay and Pesonet have seen banks grow to 47 and 42 respectively.
Japanese regional banks jump in on cashless payment initiative
J-Coin enables transactions without the need to install readers.
UOB launches its first digital bank in Thailand
‘TMRW’ does not have a traditional app menu as it claims to learn a user’s preference over time.
Online banking scams in Hong Kong rose threefold in 2018
There were 62 cases of phishing last year.
South Korea braces for third internet-only bank
Shinhan Financial Group and mobile app maker Viva Republica are forming a consortium.
APAC banks feel left behind by Western peers in AI: survey
Two in five believe that lack of available talent is holding them back.
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