Banking Technology

OCBC rolls out facial recognition to identify premier banking customers

It can record the purpose of the visit, gather feedback, and understand customer behavior patterns.

How can Indian banks take more advantage of open banking?

It involves consumer centricity and building alliances at the core of their strategy.

Hong Kong banks bust out the chatbots

Digital savvy clients may soon prefer to interact more with chatbots.

Digital transformation: Digital framework in banking

In the banking sector, we take a broad view of digital—one that transcends new apps and the deployment of new and different channels. Moreover, we...

Commonwealth Bank launches AI chatbot named Ceba

Ceba will assist customers with more than 200 banking tasks.

South Korea unveils task force to monitor and study cryptocurrencies

This will help banks in risk management, digital currency, and blockchain.

Bank of Baroda goes live with new supply chain finance platform

This digital move is in line with the country’s “Digital India” initiative.

Digital transformation: Strive for frictionless in processes and organisations

Banks need to narrow the distance with customers, to offer them an array of contact points, and to better understand their behavior and needs. New...

How Hong Kong banks can fight financial crime in 2018

Banks will continue to develop the use of technology and data analytics for AML.

Robots won't take over Hong Kong banks in 2018: KPMG

Banks still need to better understand robotics application.

Bank of East Asia to launch i-Payment Hub in 2018

It's an integreted payment platform for merchant and personal customers.

Brace for DBS' digital takeover

It will digitise its SME business.

It's automatic: Robots assist OCBC operations

The two work in the secured lending and finance teams.

I, robot: Amy and Eve start work in UOB's digital garden of Eden

They halved costs in the bank's wholesale banking and retail businesses.