CARDS & PAYMENTS | Cesar Tordesillas, China

ICBC's number of ATMs up to 52,000 by end of 2011

ICBC installed 11,000 ATMs last year to push its total number to 52,000 ATMs in service by the end of last 2011.


Over 5 billion transactions went through ICBC's ATM, to 5.256 billion. Furthermore, transaction turnover rose 44% over previous year to RMB 4.8 trillion, showing the higher service capacity and standard of ICBC.

More ATMs have been installed in order to cater the change, said an executive with the Bank. Special efforts have been paid on the availability on the devices, functions and management. Various measures were adopted to provide fast and efficient ATM services. Now every day on average, one ICBC ATM handles 332 transactions involving nearly RMB 320,000, leading other banks in China.

ICBC leverages its strengths in IT and product innovation to roll out a range of new ATM services - fast cash withdrawal, countdown timer, dynamic password authentication, which enhance the availability, safety and user-friendliness.

The bank intends to install more ATMs, put more resources, upgrade the functions so that customers can enjoy the convenient, top-quality financial services, said the executive with the Bank.

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