Get to know the winners of the Asian Banking & Finance Wholesale and Retail Banking Awards 2021
Over 140 banks were awarded in this year’s programme.
The COVID-19 pandemic has caused several uncertainties amongst multiple industries and the financial sector is no exception. With the ever-changing customer preferences and increased comfort with digital products and services, financial institutions who were able to adapt and leverage digital technology are able to provide to customers and benchmark themselves against market competition.
In recognition of companies that continuously strive to grow and provide services to customers, the 2021 Wholesale Banking Awards and Retail Banking Awards recognised over 140 exceptional banks from 31 countries
The awards were handed via digital presentations to the winners due to the pandemic. Winning companies were also interviewed from today, July 29 to August 31 to share their thoughts on winning the most prestigious banking awards in Asia.
This year’s nominations were judged by a panel consisting of John Dovaston, Asia Pacific Financial Services Leader at PwC; Nam Soon Liew, Regional Managing Partner, ASEAN at EY; Kok-Yong Ho, Leader, Financial Services Industry, Southeast Asia & Singapore at Deloitte; and Anton Ruddenklau Partner, Head of Financial Services Advisory Global Co-Leader, Fintech at KPMG International.
"Financial institutions that didn’t back down from the challenge and have adapted amidst the crisis have proved to be on the top of the industry. Asian Banking & Finance awards aim to recognise these exceptional firms and challenge them to provide top-tier products and services to their clients as we continue to move forward into the new normal, " said Tim Charlton, publisher of Asian Banking & Finance magazine.
Below is a list of all the winning companies. Congratulations!
Winners of Wholesale Banking Awards 2021
Abu Dhabi Commercial Bank
- UAE Domestic Trade Finance Bank of the Year
Alliance Bank Malaysia Berhad
- Malaysia Domestic Initiative of the Year
- Malaysia Domestic Trade Finance Bank of the Year
Bangkok Bank Public Company Limited
- Thailand Domestic Trade Finance Bank of the Year
PT Bank Central Asia Tbk
- Domestic API Project of the Year - Indonesia
Bank Nizwa SAOG
- Oman Domestic Foreign Exchange Bank of the Year
Bank of Ayudhya PCL (Krungsri)
- Thailand Domestic Technology and Operations Bank of the Year
- Thailand Domestic Initiative of the Year
Bank of China (Hong Kong)
- Hong Kong Domestic RMB Internationalisation Initiative of the Year
- Hong Kong Domestic Trade Finance Bank of the Year
- Hong Kong Domestic Cash Management Bank of the Year
Bank of the Philippine Islands
- Philippines Domestic Trade Finance Bank of the Year
- Philippines Domestic Cash Management Bank of the Year
Bank SinoPac
- Taiwan Domestic Remittance Initiative of the Year
Barclays Bank PLC UAE Branch
- UAE International Cash Management Bank of the Year
Cathay United Bank
- Taiwan Domestic Cash Management Bank of the Year
- Taiwan Domestic Trade Finance
CB Bank
- Myanmar Domestic Cash Management Bank of the Year
- Myanmar Domestic Trade Finance Bank of the Year
CIMB Bank Berhad, Singapore branch
- Singapore International COVID Management Initiative of the Year
Commercial Bank of Ceylon PLC
- Sri Lanka Domestic Trade Finance Bank of the Year
CTBC Bank
- Taiwan Domestic Foreign Exchange Bank of the Year
- Taiwan Domestic Project Finance Bank of the Year
DBS Bank Taiwan
- Taiwan International Initiative of the Year
- Taiwan International Cash Management Bank of the Year
DBS Bank
- Singapore Domestic Project Finance Bank of the Year
- Singapore Domestic Technology and Operations Bank of the Year
DBS Bank India
- India International Cash Management Bank of the Year
Habib Bank Limited
- Pakistan Domestic Cash Management Bank of the Year
- Pakistan Domestic Project Finance Bank of the Year
Hang Seng Bank
- Hong Kong Domestic AI Initiative of the Year
- Hong Kong Domestic COVID Management Initiative of the Year
HSBC Bank (China) Company Limited
- China International Cash Management Bank of the Year
The Hong Kong and Shanghai Banking Corporation Limited
- Hong Kong International Cash Management Hong Kong
The Hong Kong and Shanghai Banking Corporation Limited (Thailand Branch)
- Thailand International Cash Management Bank of the Year
HSBC Bank (Vietnam) Limited
- Vietnam International COVID Management Initiative of the Year
- Vietnam International Trade Finance Bank of the Year
ICICI Bank
- India Domestic COVID Management Initiative of the Year
- India Domestic Foreign Exchange Bank of the Year
- India Domestic Liquidity Management Initiative of the Year
- India Domestic Trade Finance Bank of the Year
Indusind Bank Ltd
- India Domestic Cash Management Bank of the Year
KASIKORNBANK
- Thailand Domestic Cash Management Bank of the Year
- Thailand Domestic COVID Management Initiative of the Year
Kotak Mahindra
- India Domestic Digital Onboarding Initiative of the Year
LaoVietBank
- Laos Domestic Initiative of the Year
Maybank Investment Bank
- Malaysia Domestic COVID Management Initiative of the Year
Maybank Investment Bank Berhad
- Malaysia Domestic Project Finance Bank of the Year
Meghna Bank Ltd.
- Bangladesh Domestic Initiative of the Year
National Development Bank
- Sri Lanka Domestic Project Finance Bank of the Year
- Sri Lanka Domestic Cash Management Bank of the Year
Nabil Bank
- Nepal Domestic Technology and Operations Bank of the Year
Nepal SBI Bank
- Nepal Domestic COVID Management Initiative of the Year
- Nepal Domestic Initiative of the Year
OCBC Bank (Malaysia) Berhad
- Malaysia International Cash Management Bank of the Year
- Malaysia International Project Finance Bank of the Year
OCBC NISP
- Indonesia Domestic Cash Management Bank of the Year
Prime Bank
- Bangladesh Domestic Cash Management Bank of the Year
Bank Mandiri
- Indonesia Domestic Trade Finance Bank of the Year
RCBC
- Philippines Domestic COVID Management Initiative of the Year
RHB Banking Group
- Malaysia Domestic Foreign Exchange Bank of the Year
Sacombank
- Vietnam Domestic Technology and Operations Bank of the Year
- Vietnam Domestic Trade Finance Bank of the Year
Saigon-Hanoi Commercial Joint Stock Bank
- Vietnam Domestic COVID Management Initiative of the Year
Standard Chartered Bank
- UAE International Trade Finance Bank of the Year
Standard Chartered Bank
- Singapore International Initiative of the Year
- Singapore International Technology & Operations Bank of the Year
- Singapore International Cash Management Bank of the Year
Standard Chartered Bank (Vietnam) Limited
- Vietnam International Cash Management Bank of the Year
- Vietnam International Initiative of the Year
State Bank of India, Australia
- Australia International Initiative of the Year
Taishin International Bank
- Taiwan Domestic M&A Initiative of the Year
Turk Ekonomi̇ Bankasi A.S.
- Turkey Domestic Cash Management Bank of the Year
United Arab Bank
- UAE Domestic Technology and Operations Bank of the Year
United Overseas Bank (Malaysia) Berhad
- Malaysia International Trade Finance Bank of the Year
- Malaysia International Initiative of the Year
UOB
- Brunei International Project Finance Bank of the Year
UOB
Singapore Domestic Initiative of the Year
YES BANK
India Domestic Transaction Banking Initiative of the Year
Winners of Retail Banking Awards 2021
ABA Bank
- Domestic Retail Bank of the Year - Cambodia
Affin Bank Berhad
- Initiative of the Year - Malaysia
- Start-up Banking Initiative of the Year - Malaysia
- Millennial product Initiative of the Year - Malaysia
Ahli Bank S.A.O.G.
- Domestic Retail Bank of the Year - Oman
Al Rajhi Bank
- Digital Banking Initiative of the Year - Saudi Arabia
- Mobile Banking & Payment Initiative of the Year - Saudi Arabia
Albaraka Islamic Bank
- Marketing & Brand Initiative of the Year - Bahrain
Alliance Bank
- Financial Inclusion Initiative of the Year - Malaysia
- Mobile Banking & Payment Initiative of the Year - Malaysia
- Service Innovation of the Year - Malaysia
AmBank Group
- SME Bank of the Year - Malaysia
Ardshinbank CJSC
- Domestic Retail Bank of the Year - Armenia
Aspire
- Fintech Startup of the Year - Singapore
Asakabank
- Domestic Retail Bank of the Year - Uzbekistan
au Jibun Bank Corporation
- Wealth Management Platform of the Year - Japan
AU Small Finance Bank
- Digital Banking Initiative of the Year - India
Axis Bank Limited
- Financial Inclusion Initiative of the Year - India
Baiduri Bank
- Domestic Retail Bank of the Year - Brunei
- Marketing & Brand Initiative of the Year - Brunei
BIDV
- SME Bank of the Year - Vietnam
Bank of Ayudhya Public Co. Ltd.
- Marketing & Brand Initiative of the Year - Thailand
- Financial Inclusion Initiative of the Year - Thailand
Bank of China (Hong Kong) Limited
- Mobile Banking & Payment Initiative of the Year - Hong Kong
The Bank of East Asia, Limited
- Domestic Retail Bank of the Year - Hong Kong
- Initiative of the Year - Hong Kong
Bank SinoPac
- Mobile Banking & Payment Initiative of the Year - Taiwan
- Open Banking Initiative of the Year - Taiwan
- Branch Innovation of the Year - Bronze
Banque Misr
- COVID Management Initiative of the Year - Egypt
- Digital Wallet Initiative of the Year - Egypt
BDO Foundation
- COVID Management Initiative of the Year - Philippines
BDO Private Bank
- Wealth Management Platform of the Year - Philippines
BDO Unibank
- Marketing & Brand Initiative of the Year - Philippines
Cebuana Lhuillier Rural Bank, Inc.
- Rural/Cooperative Bank of the Year - Philippines
Chang Hwa Commercial Bank Ltd
- Banking for Women Initiative of the Year - Taiwan
CIMB Bank Berhad, Singapore branch
- Website of the Year - Singapore
- Consumer Finance Product of the Year - Singapore
CIMB Philippines
- Virtual Bank of the Year - Philippines
- Strategic Partnership of the Year - Philippines
CIMB Thai Bank Public Company Limited
- Digital Banking Initiative of the Year - Thailand
- Wealth Management Platform of the Year - Thailand
Commercial Bank of Ceylon PLC
- Digital Banking Initiative of the Year - Sri Lanka
Commercial Bank of Dubai
- Domestic Retail Bank of the Year - UAE
- Consumer Finance Product of the Year - UAE
PT Bank DBS Indonesia
- Service Innovation of the Year - Indonesia
DBS Bank
- Digital Banking Initiative of the Year - Singapore
- Mobile Banking & Payment Initiative of the Year - Singapore
- COVID Management Initiative of the Year - Singapore
DBS Bank Taiwan
- Credit Card Initiative of the Year - Taiwan
- Digital Banking Initiative of the Year - Taiwan
- Employer Award of the Year - Gold
HBL
- Mobile Banking & Payment Initiative of the Year - Pakistan
HDBank
- Mid-sized Domestic Retail Bank of the Year - Vietnam
- Digital Banking Transformation of the Year - Vietnam
HKT Flexi Limited
- New Consumer Lending Product of the Year - Hong Kong
- Consumer Finance Product of the Year - Hong Kong
HNB FINANCE PLC
- Marketing & Brand Initiative of the Year - Sri Lanka
Hong Leong Finance Limited
- ASEAN Finance Company of the Year
HSBC
- Debit Card Initiative of the Year - Hong Kong
HSBC Amanah Malaysia Berhad
- Credit Card Initiative of the Year - Malaysia
HSBC Bank (China) Company Limited
- International Retail Bank of the Year - China
- Wealth Management Platform of the Year - China
HSBC Bank (Singapore) Limited
- Credit Card Initiative of the Year - Singapore
- Wealth Management Platform of the Year - Singapore
HSBC Bank (Vietnam) Ltd
- Marketing & Brand Initiative of the Year - Vietnam
HSBC India
- Corporate Social Responsibility & Green Program of the Year - Gold
HSBC Philippines
- International Retail Bank of the Year - Philippines
HSBC Sri Lanka
- International Retail Bank of the Year - Sri Lanka
PT. Bank HSBC Indonesia
- Marketing & Brand Initiative of the Year – Indonesia
ICICI Bank
- COVID Management Initiative of the Year - India
- Domestic Retail Bank of the Year - India
IndusInd Bank Ltd.
- Mobile Banking & Payment Initiative of the Year - India
- Open Banking Initiative of the Year - India
Jusan Bank
- Digital Banking Initiative of the Year - Kazakhstan
- Online Banking Initiative of the Year - Kazakhstan
JS Bank Limited
- SME Bank of the Year - Pakistan
- Consumer Finance Product of the Year - Pakistan
KBZ Bank
- COVID Management Initiative of the Year - Myanmar
- New Consumer Lending Product of the Year - Myanmar
Malayan Banking Berhad
- Marketing & Brand Initiative of the Year - Malaysia
Maybank Singapore Limited
- Marketing & Brand Initiative of the Year - Singapore
Mutual Trust Bank Limited
- Banking for Women Initiative of the Year - Bangladesh
- Core Banking System Initiative of the Year - Bangladesh
National Bank of Vanuatu Limited
- Financial Inclusion Initiative of the Year - Vanuatu
National Development Bank PLC
- Domestic Retail Bank of the Year - Sri Lanka
- SME Bank of the Year - Sri Lanka
Ngern Tid Lor Public Company Limited
- Finance Company of the Year - Thailand
OCBC Bank
- ASEAN SME Bank of the Year
OCBC NISP
- SME Bank of the Year – Indonesia
Philippine National Bank
- Mortgage and Home Loan Product of the Year - Philippines
PrimeCredit Limited
- Finance Company of the Year - Hong Kong
PT Bank CIMB Niaga Tbk – Emerging Business Banking
- Digital Banking Initiative of the Year - Indonesia
PT Bank CTBC Indonesia
- New Consumer Lending Product of the Year - Indonesia
PT Bank Permata, Tbk
- Mortgage and Home Loan Product of the Year - Indonesia
- Strategic Partnership of the Year - Indonesia
PT Visionet Internasional (OVO)
- Financial Inclusion Initiative of the Year - Indonesia
- COVID Management Initiative of the Year - Indonesia
PT. Bank Commonwealth
- Wealth Management Platform of the Year - Indonesia
PT. Bank Maybank Indonesia
- Core Banking System Initiative of the Year - Indonesia
PT. Bank Muamalat Indonesia
- Mobile Banking & Payment Initiative of the Year - Indonesia
Public Bank Berhad
- Domestic Retail Bank of the Year - Malaysia
- COVID Management Initiative of the Year - Malaysia
Rakbank
- Mobile Banking & Payment Initiative of the Year - UAE
RCBC Bankard
- Mobile Banking & Payment Initiative of the Year - Philippines
Rizal Commercial Banking Corporation
- Debit Card Initiative of the Year - Philippines
- Mid-sized Domestic Retail Bank of the Year - Philippines
Robinsons Bank Corporation
- Consumer Finance Product of the Year - Philippines
- Service Innovation of the Year - Philippines
Sacombank
- Digital Banking Initiative of the Year - Vietnam
Saigon-Hanoi Commercial Joint Stock Bank
- Corporate Social Responsibility & Green Program of the Year - Bronze
- Banking for Women Initiative of the Year - Vietnam
SAS Institute for OCBC Bank
- Branch Innovation of the Year - Silver
- Online Banking Initiative of the Year - Singapore
SDB Bank
- Website of the Year - Sri Lanka
Shinhan Bank Vietnam
- International Retail Bank of the Year - Vietnam
Siam Commercial Bank PCL.
- Domestic Retail Bank of the Year - Thailand
- Strategic Partnership of the Year - Thailand
SME Bank of Cambodia PLC.
- SME Bank of the Year - Cambodia
Standard Chartered Bank Malaysia Berhad
- Wealth Management Platform of the Year - Malaysia
Standard Chartered Bank
- International Retail Bank of the Year - India
Standard Chartered, Sri Lanka
- Credit Card Initiative of the Year - Sri Lanka
Standard Chartered Bank (Hong Kong) Limited
- Digital Banking Initiative of the Year - Hong Kong
- Employer Award of the Year - Silver
- Employer Award of the Year - Hong Kong
- International Retail Bank of the Year - Hong Kong
Standard Chartered Bank (Taiwan) Limited
- Corporate Social Responsibility & Green Program of the Year - Silver
- International Retail Bank of the Year - Taiwan
- Wealth Management Platform of the Year - Taiwan
STATE BANK OF INDIA, MALDIVES
- International Retail Bank of the Year - Maldives
- COVID Management Initiative of the Year - Maldives
Taishin International Bank
- Service Innovation of the Year - Taiwan
- COVID Management Initiative of the Year - Taiwan
- New Consumer Lending Product of the Year - Taiwan
The Hongkong and Shanghai Banking Corporation Limited
- International Retail Bank of the Year - Bangladesh
TrueMoney Vietnam
- Digital Wallet Initiative of the Year - Vietnam
U Microfinance Bank Limited
- Rural/Cooperative Bank of the Year - Pakistan
uab bank Berhad
- Mid-sized Domestic Retail Bank of the Year - Myanmar
Union Bank of the Philippines
- Financial Inclusion Initiative of the Year - Philippines
- SME Bank of the Year - Philippines
- Credit Card Initiative of the Year – Philippines
United Overseas Bank (M) Berhad (UOBM)
- International Retail Bank of the Year - Malaysia
- Digital Banking Initiative of the Year - Malaysia
UOB Thailand
- International Retail Bank of the Year - Thailand
United Overseas Bank (Vietnam) Limited
- New Consumer Lending Product of the Year - Vietnam
United Overseas Bank Limited
- Banking for Women Initiative of the Year - Singapore
UOB Singapore
- Branch Innovation of the Year - Gold
- Domestic Retail Bank of the Year - Singapore
- Investment Product Innovation of the Year - Singapore
Vietnam Public Joint Stock Commercial Ban
- Initiative of the Year for Account Services - Vietnam
VPBank Finance Company Limited
- Employer Award of the Year - Bronze
- Finance Company of the Year - Vietnam
WeLab Bank
- Virtual Bank of the Year - Hong Kong
- Financial Inclusion Initiative of the Year - Hong Kong