Contributors

Ioannis Lagouis, Olli-Pekka Hilmola and Albert Wee Kwan Tan

Dr. Ioannis N. Lagoudis is Assistant Professor specializing in transportation logistics and supply chain management.

PhD Olli-Pekka Hilmola is working as a Professor in Lappeenranta University of Technology (LUT), in research branch unit located in Kouvola, Finland.

Dr. Albert Tan is currently the Director for Education in MISI and associate researcher at MIT CTL.

Irene Xu

Irene Xu is the Director of Banking Practice, SAS Global Industry Practice responsible for APAC region, mainly focusing on financial industry. She has over 30 years’ professional experience in Banking and Technology. With deep expertise in database marketing, customer analytics, sales & marketing analytics, business optimization, financial analysis, she provides niche advisory services and thought leadership to banks or financial institutions in APAC as part of their digital transformation journey to turn data into actionable insights and maximize the business value.

Prior to joining SAS, Irene last worked in Citibank for close to 14 years as Head of Decision Management for Citibank Singapore. She was managing a team of over 30 analysts to leverage business analytics in shaping business strategy formation, uncovering untapped business opportunity and producing actionable business insights that generate tangible business value. In additions, she was also senior member of APAC Decision Management leadership team overseeing Information Management & Big Data Strategy for Citibank Asia Pacific.

Irene actively participated in analytics talent development in Singapore as she served for 5-year term as Member of Singapore InfoComm Competency Framework Steering Committee from 2011-2016 under Singapore IDA.

Irving Low

Irving Low is Head of the Enterprise Risk Management Practice at KPMG LLP. He has been with KPMG for more than 19 years, having worked in both the Singapore and London offices.

Ivan Tan and Sue Ong

Ivan Tan, director of Financial Institutions Ratings at S&P Global Ratings, is responsible for evaluating the credit standing of financial institutions in Southeast Asia.

Sue Ong is a senior analyst at S&P Global Ratings.

Jacqui Chin

Jacqui Chin is the Global Advisory Council, International Academy of Retail Banking - a Division of the Lafferty Group.

James Cheo

James Cheo is an Investment Strategist covering Asia and Middle East at the wealth and investment management division of Barclays. Previously, he was Head of Investment Strategy at HSBC Private Bank. James started his career as an economist at the Monetary Authority of Singapore.

James Hatcher

Mr. Hatcher is responsible for all aspects of the regional business of Seeburger in Malaysia. He regularly works with multinational companies helping to define their I.T. and operational infrastructure for Asia business. He is a seasoned professional with over 25 years Asia Pacific experience who speaks Mandarin Chinese. Since 1996, he has been an evangelist of leveraging the Internet for Supply Chain Management, business collaboration and operational efficiency. In the past, he lectured extensively in the United States and Asia to include Stanford University, MIT Sloan School of Business and Nanyang University Singapore. Mr. Hatcher was formerly with QAD Inc. as Director of Marketing, eBusiness & Supply Chain Asia Pacific.

James Patrick

James Patrick is a freelance writer, professional blogger, and social media enthusiast. He writes articles on several financial topics.

Jamie Bertasi

Jamie Bertasi is the Chief Customer Officer for Appdome.

Jan Bellens

Jan is Global Banking & Capital Markets Emerging Markets and Asia-Pacific Leader at EY. He has two decades of top management consulting experience in global financial services. He contributes extensively to EY’s thought leadership for Emerging Markets and has worked with clients in all Asian markets, in particular in Greater China and the Asean countries.