Mobile banking threats grow with advanced AI tactics

AI powers mobile banking defence against rising cyber threats.

Cyber threats in mobile banking have forced financial institutions to adapt quickly, with AI emerging as a critical tool in combating fraud. Jamie Bertasi, Chief Customer Officer at Appdome, emphasised the increasing sophistication of mobile banking attacks and the urgent need for robust defences.

“The bad guys have only increased in terms of their threats,” said Bertasi. “They’re using things like AI and other technologies to find sophisticated ways to defraud consumers and corporations.”

Bertasi said that beyond security, financial institutions must prioritise the customer experience, balancing protection with usability. Bertasi stressed that using advanced AI solutions allows developers to customise and enhance user experiences while maintaining robust defences.

Developers, armed with AI tools, can fine-tune applications to meet customer needs without compromising security. This dual focus on protection and usability has become a competitive differentiator for financial institutions navigating an increasingly digital world.

Looking ahead, Bertasi predicted a continued escalation in cyber threats, particularly in the Asian financial market, which remains a lucrative target for cybercriminals due to its rapid growth.

“There really is no way to keep up by yourself,” Bertasi said. This reality has prompted many institutions to partner with platforms like Appdome, which provides the tools necessary to outpace evolving cyber threats. “Our Gen AI platform not only keeps up but stays ahead of the bad guys,” she added.