News

National Australia Bank settles overtime dispute with finance union

Certain teams in the bank were told they would not be paid overtime but get TOIL instead, according to the FSU.

HSBC Private Bank appoints Gautam Anand as Global India head

The cross-border private banking coverage consolidates under one leader across five hubs.

Maybank moves head office to Menara Merdeka 118

Maybank Islamic and Maybank Investment Bank are also relocating.

GXS Bank, Funding Societies offer property‑backed SME financing in Singapore

New product offers up to $1.57m financing for SG SMEs using residential or commercial property as collateral.

MUFG integrates cash management services in Unity platform

The new platform links ASEAN partner banks for unified payments and reporting across markets.

Alipay’s new payment system lets AI agents transact with businesses and OPCs

New tool enables agent-based transactions, following Alipay AI Pay rollout in 2025.

Thai financial institutions put price on bad strategy

From insurance to lending, the winners are those doing "less but gaining more" by prioritizing risk-adjusted returns over market share.

Banks must address fraud and usability gaps to unlock AI trust

Consumers expect real-time scam protection and personalised tools with trust gap remaining high.

Southeast Asian banks lose funding efficiency as pricing remains fragmented

Data-led segmentation and pricing discipline can reduce leakage and improve funding cost outcomes.

Why Thai finance firms push AI as human oversight limits automation

Executives say machines cannot make final calls without review in key processes.

Banks waste AI spending without workflow redesign as only 10% see gains

Embedding AI into operations and simplifying processes is key to cost-income gains in banking.

Thai insurers miss growth opportunity from concert goers

This is why Thai Setakij Insurance is looking beyond the standard travel-insurance model.

Why banks must become gatekeepers or accept commodity status

Global banking revenue is growing, but non-bank challengers will capture 35% of it by 2030.

DBS Bank taps Ascenda to boost rewards competition

Hong Kong launch begins 27 April as part of phased regional rollout.

Bank of Singapore reshuffles advisory team amidst UHNW focus

Jiawen Guo will oversee the Singapore based wealth advisory group.