News

BofA’s AI virtual assistant Erica halves IT service desk calls

It plans to incorporate gen AI in Erica for coding assistance and report synthesis.

India’s Axis Bank unveils in-app mobile OTP feature

Instead of text messages, clients can get their OTPs via their app.

Aussie business-loan provider Bizcap officially launches Singapore operations

Bizcap will provide loans to small and medium enterprises of between $5,000 to $500,000.

GXS Bank launches preferential rates for homeowners under Reno Club

Customers can access exclusive deals from Grab, Singtel, and other partners.

AXA launches digital insurance with Ant Bank, AlipayHK tie-up

It will use AXA’s portfolio and Ant Bank and AlipayHK’s “E-wallet X Digital Bank”.

Cambodia joins ASEAN RPC initiative to boost payment links

RPC was launched in 2022 by central banks of Singapore, Indonesia, Malaysia, and more.

Standard Chartered names David Hardoon as global head of AI enablement

Hardoon reportedly helped develop the Singapore central bank’s AI strategy.

JuanHand drives embedded lending with e-commerce tie-ups

The lending app only requires an ID, a smartphone, and an internet connection.

APAC developed market banks to see limited loan growth, NIM pressures

Hong Kong is expected to see even slower loan growth than other DM markets.

Chinese banks face $341b annual credit losses from tariff strains

Banks’ nonperforming assets are expected to peak at 5.9% in 2026.

APAC emerging market banks to enjoy double digit credit growth: report

China and Thailand will feel the most pressure, especially Chinese banks’ margins.

1 in 3 Indonesians blame banks for scam losses: study

Indonesians generally do not expect refunds but do expect protection, FICO found.

Security Bank enhances eKYC process in digital app

It has included enhanced fraud detection capabilities, including deepfake prevention.

Softening property demand could push up Taiwan’s bad loans

Potential losses could be absorbed by the banks’ core earnings, S&P said.

Krungthai Bank links Thaoil’s FX hedging transactions to ESG

Thaioil can get discounts if it successfully meets its ESG goals.

Mizuho Financial Group launches universal bank in Europe

Mizuho Bank Europe merged banking and securities services of two subsidiaries.