ANZ to launch digital account lock option by mid-2025

It will block card access as well and won’t affect standing future-dated payments.

The Australia and New Zealand Banking Group Limited (ANZ) will launch Digital Padlock, enabling customers to “lock down” access to their accounts when they suspect that they are being targeted by cybercriminals.

It is available beginning mid-2025 in the ANZ app, ANZ Plus and Internet Banking.

Customers will be able to immediately disable digital access. It will also block credit and debit cards, and notify the ANZ fraud monitoring system Falcon of any suspicious activity, according to a press release.

“ANZ Digital Padlock takes just a few clicks so it will give our customers direct, real-time control over the security of their own accounts,” said Maile Carnegie, ANZ Group Executive Australia Retail.

ANZ Digital Padlock will not affect customers’ standing future-dated payments from their bank account, such as loan repayments or direct debits, ANZ said.

Once confident the threat has passed, the ANZ customer support team will restore full banking services for the customer.

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