Frances Gagua

StanChart's Maisie Chong on never saying no to seizing opportunities, paying it forward

Chong shares the joy of finding greater satisfaction and fulfilment through the course of work.

How HomePay is combating renovation scams in Singapore

Money is put in an escrow account and disbursed when milestones are reached.

UBC Chairman Nirvana Chaudhary aims for Top 5 spot in Sri Lanka’s banking sector

He says collaborations are key to driving the Union Bank of Colombo to the top.

Funding winter settles upon ASEAN fintechs, but rebound in sight

In the meantime, fintechs can take advantage of the lower valuations and acquire other firms.

It's the most wonderful time of the year for ABF!

Asian Banking & Finance will be back on 8 January 2024.

How OCBC’s blockchain expertise is powering Singapore’s digital currency ambitions

OCBC is aiming to commercialise one or two of its blockchain solutions in 2024.

GCash eyes “biggest IPO” title, overseas expansion in 2024

The Philippines’ biggest payments and mobile wallet floats the possibility of going public soon.

How banks can ensure customer safety in Gen AI adoption

Gen AI is expected to add up to US$340b in new value to banks. But obtaining a slice of this will not be an easy process.

How NETS is helping SMEs get the right data to raise their revenue

NETS has a network of about 10 million cards and 130,000 payment touchpoints in Singapore.

HSBC SG's Tancy Tan on balancing risk and innovation in AI adoption

COO Tancy Tan says the bank currently runs over 100 use cases for generative AI.

Trust Bank sets the bar for digital banking in Asia Pacific

The digital bank targets to be Singapore's fourth largest retail bank, CEO Dwaipayan Sadhu said.

Singapore to pilot use of wholesale CBCDs in 2024: Menon

MAS is also rolling out GPRNT.AI, an ESG data platform for financial institutions.

Greenwashing in banking: real concern or overblown issue?

Reputational risks abound for those who drag their feet about sustainability or engage in greenwashing.

How can financial institutions build customer loyalty in the modern era?

It’s no longer just about giving perks, but about offering experiences, industry leaders said.

PH digital bank CEOs tout marketing, mindset, partnerships to disrupt banking

They made use of their old payments model and partnerships to scale operations.

Philippines on track to meet digital payments goal: central bank 

Nearly 4 in 10 Filipinos now have e-money accounts, says Deputy Governor Tangonan.