Frances Gagua

BPI eyes shifting branch agent role from transactions to advisory: exec

BPI eyes shifting branch agent role from transactions to advisory: exec

President and CEO TG Limcaoco said that BPI wants their branch agents to spend 70% of their time offering advice to clients.

Why the bank of the future is not really a bank

ANEXT Bank’s Toh Su Mei reveals how they are reimagining banking for small and medium enterprises.

Tech and transformation take center stage at the ABF Summit 2023

Over 180 participants graced the 20+ sessions in the day-long event.

DBS's Sanjoy Sen explores digital currency, future M&A opportunities

Sen also discussed DBS’ recent integration of Citi Taiwan’s assets in just one weekend.

Revised rules bolster Korean banks’ competition, but no silver bullet to thriving: analysts

The proposed revisions will pave the way for mergers and bolster competitiveness.

Hiring freeze felt as HK banks focus on talent development

Many senior roles in banking get cut, but relationship managers, private bankers, and tech roles remain sought after.

TG Limcaoco on how 170-year-old BPI is reinventing itself in the digital era

For BPI, reinvention and innovation are the key ingredients to how it remains one of the Philippines’ biggest banks since its establishment over 170 years ago.

How Mocasa is supercharging the Philippines' credit payments market

The credit payment service company is also developing a data-driven central credit bureau.

End of cheap money era: Maybank’s Alvin Lee on investing in an era of wealth preservation, protectionism

Globalization is no longer the best strategy for banks if they wish to thrive in the new era of investing.

Hong Kong’s livi bank launches game-changing app for SMEs

Going fully digital on opening accounts and approving quick loans to SMEs raises ‘livi Business’ disbursements to over HK$70m (US$8.9m) as of end-April.

Bankers face sluggish hiring market, layoffs in Hong Kong

Industry insiders reveal how investment banks prioritize cost efficiency and productivity over hiring new employees.

Did digital banks fail to disrupt?

Most became niche players, yet served their regulatory purpose, said McKinsey associate partner Hernán Gerson.

Banks lagging behind net zero energy goals

Only 7% of energy-related financing extended by banks between 2016 to 2022 went to green energy projects.

UOB’s Jacquelyn Tan on triumphing over expectations, biases to succeed in the banking industry

Tan shares how she leads 7,000 people across the region and her thoughts on women in banking.

Banks offer flexiwork, mentor programmes to uplift women’s careers

This International Women’s Day, we spoke with Singapore’s big three banks on how they are helping close the gender gap in their workforces.

Citi entices Hong Kong’s ultra-wealthy with first-ever Global Wealth Centre

The 10,000-square-foot space is staffed by senior bankers and specialists.

AI adoption in banking not a race but a question of trust: HSBC exec

AI achievers enjoyed 50% greater revenue growth on average, according to Accenture.