Frances Gagua

Trust Is Key to Successful Digital Banking Services

Trust Is Key to Successful Digital Banking Services

Organisations in Singapore today understand that customers want convenience and a personal touch when interacting with them and utilising their services. This is especially true of the banking and insurance sectors.

Aggressive loan growth leaves HDBank more vulnerable to risks

Its asset quality may be further strained by its planned acquisition of a ‘weak’ bank

CIMB reaps benefits from de-risking, cost optimisation initiatives

Net interest margin compression will be offset by improved profits and stable capital.

OCBC to remain strong and stable through 2024: Moody’s

Asset quality and nonperforming loans will likely remain between 1% to 1.5% in 2023-2024. 

Hang Seng Bank to launch RMB counter on 19 June

The bank’s shares will be designated as dual counter securities by the stock exchange.

MAS to set expectations on credible transition planning

The guidance will cover FIs governance frameworks in managing climate-related financial risks.

Citi Commercial Bank names head of corporate finance for ASEAN

Citi has also named a new country head for Citi Commercial Bank Malaysia.

South Korea’s new capital buffers to strengthen banking system’s resilience

No capital raising or sheet adjustment is expected from the country’s biggest banks.

Commonwealth Bank of Australia waives transaction fee for overseas money transfers

The waived fees exclude Japanese yen transactions in its CommBiz platform.

Shareholder support key for Hong Kong virtual banks to weather failure risks

Six out of the eight virtual banks in the city reported narrower losses in 2022.

Korean banks’ net income jump 24% in Q1

Interest income declined as a result of interest rates falling during the period.

BOCHK warns customers against phishing messages, fake app

The case has been reported to the HKMA and the police.

Australian banks face elevated risk of credit losses: S&P

Whilst losses are projected to remain low, a sudden price drop in the housing market spell trouble for banks.

Banking on customer experience

By Ricky Kapur, Head of Asia Pacific, Zoom

Deposit war squeezes Malaysian banks’ margins

There is a steady outflow of savings deposits into higher-yielding fixed deposits, says S&P.

Vietnam’s BIDV, JCB International launch credit card

Customers can enjoy up to a 20% cashback on select transactions.