Janine Ballesteros
Prioritising customer-centric initiatives amidst digitalisation
Prioritising customer-centric initiatives amidst digitalisation
Through its remarkable services, Bank SinoPac continues to provide a comprehensive financial ecosystem for its customers.
Give loyal customers the royal treatment: how to stand out in Singapore’s banking sector
Jonathan Tanner, Senior Director, Industry Principal Financial Services & Insurance APJ, Pega
The ABF Corporate & Investment Banking Awards honours key players in the banking industry across Asia Pacific
A total of 45 winners were awarded for their outstanding performance.
Financial digital apps evolve to “3.0” phase as customers’ seek one-stop-shop
Customers increasingly seek a single app that can meet all their financial–and even non-financial–needs.
More Wealth, Higher Expectations: Why new frontier of wealth banking lies in the digital and the RM
As the role of the relationship manager evolves, banks must build the right digital platform in order to meet clients’ expectations.
Looking into digital banking with a human touch
Standard Chartered Hong Kong took home three major awards at the ABF Retail Banking Awards 2022.
Fighting financial crime with advanced machine learning capabilities
RCBC and GBG clinched two major awards at the ABF Retail Banking Awards 2022 with their enterprise risk management technology.
Exemplary financial institutions, initiatives commended at the Asian Banking & Finance Wholesale and Retail Banking Awards 2022
This year’s awards programme recognised over 150 exceptional banks and financial companies.
Strengthening ability to withstand uncertainties ‘crucial’ for financial stability, says Deloitte Singapore Audit & Assurance Chief Strategy & Operations Officer
Ho Kok Yong said the financial services sector should stay vigilant about inflation, turbulence in capital markets, and the implication of ‘policy normalisation.’
Respond to client needs first amidst big volumes of data, says Bain & Co partner
Edy Widjaja said acting the best digital and data talent helps deliver value to customers creating a virtuous cycle attracting further talent.
EY partner: Digitalisation, sustainability initiatives to continue ‘in the long run’
Nam Soon Liew said that financial institutions need to double down on cybersecurity and financial crime compliance amidst digitalisation.
Harnessing seamless digital experiences for growth in payments market
Payments sector needs to strike a balance between convenience and security.
Need for instant fulfillment fuels incumbent banks’ speedy digital transformation
Expect more digital banking features to be rolled out and possibly even the rise of megabanks amidst an increasingly digital-savvy banking and finance sector that seeks instant fulfillment, senior executives of three of Asia’s top banks told attendees of ABF Summit 2022 Day 1 closing panel moderated by Andrew Gilder, Asia-Pacific Banking and Capital Markets Leader; Global Corporate, Commercial and SME (CCSB) Banking Consulting Leader, EY.
ESG, Sustainability, AI, and NFTs discussed at ABF Summit 2022
Financial service institutions are hurtling towards a new frontier in the financial industry, navigating drastic changes in regulations and customer demand, new sustainability-related risks, and intensifying competition.
The end-game for insurers in the scramble for digitalisation
Is a scalable and profitable fully digital insurance firm possible?
How insurers are riding the digital transformation wave?
From improving claims to simplifying products, veteran insurers give real-life examples of digitalisation in the industry.
BCG, ServiceNow, Collinson & HomeCredit on why lenders have zoned in on monitoring technology, loyalty as key to future of industry
Technology is very much one if not the most influential factor rapidly transforming the financial services industry, with decentralized finance and buy now pay later being key focus areas, according to the analysts and market leaders taking part in the first panel of the Asian Banking & Finance Summit 2022.
Commentary
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